Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,808 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,808 reviews

Customer review rating 5.0/5

Yvonne C. Couples - Confirmed reviews ALL

Great check in great staff great location very enjoyable

Dear Yvonne, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such an enjoyable stay and that every aspect of your experience, from your arrival and check-in to our team, location, cleanliness, and breakfast, met your expectations. It is especially pleasing to know that our team helped make your stay memorable. We truly appreciate your loyalty as an ALL Accor Platinum member, and we are grateful for your continued support. We hope to have the pleasure of welcoming you and your partner back again soon for another relaxing and enjoyable stay. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 4.5/5

Joanne B. Friends - Confirmed reviews ALL

Great

Dear Joanne, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and appreciated our helpful and friendly team, as well as our central location. It is great to know that your overall experience, accommodation, cleanliness, and service met your expectations. We truly value your loyalty as a Gold member of the ALL – Accor loyalty programme and appreciate your recommendation. Your feedback regarding areas such as WiFi and our sustainability efforts is also appreciated, as it helps us continue improving our guest experience. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 5.0/5

Marino T. Business - Confirmed reviews ALL

Comfortable stay. Great view. Superb Breakfast options.

Dear Marino, Thank you for taking the time to share your wonderful feedback following your recent business stay with us. We are delighted to hear that you enjoyed a relaxing stay, our great views, and the wide selection of breakfast options. It is also pleasing to know that you found your accommodation clean, comfortable, and well maintained. Our team will be thrilled to receive your kind comments. We appreciate your recognition of our sustainability efforts and are glad the in-room information helped highlight the small choices our guests can make to support a more sustainable stay. Thank you for your continued support as an ALL Accor member. We truly value your loyalty and look forward to welcoming you back again for another enjoyable stay. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 3.5/5

Mark H. Business - Confirmed reviews ALL

didnt receive an invoice following checkout, have followed up directly with Chc

Dear Mark, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you were satisfied with your arrival experience, accommodation, cleanliness, WiFi, and the service provided by our team. We apologise for the inconvenience caused by the delay in receiving your invoice after check-out. We understand how important this is, particularly for business travel and expense processing. We’re glad to hear this has now been followed up directly, and appreciate you bringing it to our attention. Thank you again for your comments and for staying with us. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm regards.

Customer review rating 4.0/5

Christene S. Couples - Confirmed reviews ALL

Nice stay close to stadium

Dear Christene, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you enjoyed our convenient location close to the stadium and that it made your visit easy and enjoyable. It’s great to know you appreciated the booking experience through the ALL Accor app and found everything straightforward and smooth. We’re also glad you enjoyed the view from your room and had a comfortable overall stay. We appreciate your positive comments regarding cleanliness, WiFi, sustainability efforts, and the friendliness of our team. Your recognition of these areas is very encouraging for us. At the same time, we note your balanced ratings across accommodation, breakfast, and team service. Feedback like yours helps us identify where we can refine the guest experience further. Thank you again for your review and for being a valued ALL Accor Gold member. We hope to welcome you back for an even more enjoyable stay in the future. Warm regards, Joshua Guest Services Manager

Other web-users rate our hotel

  • 1,133 reviews 9.3/10 Location
  • 1,258 reviews 7.1/10 Room
  • 1,362 reviews 9/10 Service
  • 13 reviews 7.1/10 WiFi
  • 401 reviews 8/10 Cleanliness
  • 366 reviews 7.6/10 Food
  • 345 reviews 7.8/10 Breakfast
  • 197 reviews 5.4/10 Value

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