منتجع سوفيتل جزيرة النخلة دبي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 2,583 أراء

منتجع سوفيتل جزيرة النخلة دبي - Image 1
منتجع سوفيتل جزيرة النخلة دبي - Image 2
منتجع سوفيتل جزيرة النخلة دبي - Image 3
منتجع سوفيتل جزيرة النخلة دبي - Image 4

الوصف

خدمات الفندق الإضافية

  • غرف وأجنحة ومساكن مُجهزة

  • 6 أحواض سباحة خارجية وشاطئ خاص

  • منتجع صحي حائز على جوائز ورياضات مائية وملاعب تنس على ردهة السطح.

  • يقع على جزيرة نخلة الجميرة الشهيرة

  • يوفر أكثر من 10 مطاعم وبارات

الإقامات المتوفرة لدينا

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موقع الفندق

منتجع سوفيتل جزيرة النخلة دبي

نخلة الجميرة, طريق هلال الشرق
55558 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.14025, 55.13242

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  2,583 أراء

تقييم TripAdvisor  4.5/5  15,371 أراء

Recommendation

ملاحظة Tripadvisor 5.0/5

ENJOYTIME1974 العائلات - تقييم TripAdvisor المعتمد

Very nice hotel on the best location of Dubai, the environment gives a real holiday feeling. Good restaurants, special thanks to Nikson and Prabath. In the morning we had breakfast in the Premier Lounge. It’s also to recommend, in general all personal in the hotel is very friendly and helpfull, reception desk, lounge, excursions..

Utlimate Dubai Birthday Experience!!

ملاحظة Tripadvisor 5.0/5

D072017 العائلات - تقييم TripAdvisor المعتمد

Ultimate Dubai retreat. Beat place to enjoy with family. Several pools as well as beach sections. We enjoyed Zoya Indian restaurant but also had good experiences at Manava and Potershouse. Minutes to downtown Dubai but on the quiet and serene side of Palm Jumeirah. Thoroughly enjoyed our time and appreciated the two suprise cakes and cards in the room for both our kids birthdays; which was the whole idea of our trip. Services by Kiran at the executive lounge, the hostess and gentlemen at Zoya as well as assistance at the door by Samuel as well as the rest of the gentlemen who were all very kind and quick to help, made our stay very comfortable. We shall certainly be back.

Great hotel and excellent staff!

ملاحظة Tripadvisor 5.0/5

JKD_1986 تقييم TripAdvisor المعتمد

This was our first time to Dubai with our children (aged 2 &5) the Sofitel was very accommodating to the children, especially when it came to food! The food was very very good, we ate at the buffet most of the time and each time there was different food and it tasted amazing. My husband and children are vegetarian so there were many options for them, We had a 1 bedroom apartment which was very spacious and clean. Only thing I can fault is the fold out bed was not that comfortable. We were able to call a buggy To and from, which would arrive within 10 minutes of calling. Rizwan and Sandeep were both lovely drivers who made the journey exciting for the children. All the staff are friendly and warming... my 2 year old loves to say hi to everyone and every staff member would respond back to him happily. Himanshu, who works in the buffet restaurant was very friendly and kind to the children went above and beyond to make sure they were happy! Nabeel was also very helpful. Aisha who works in the world eatery was particularly helpful and friendly in the fiesta Sunday event. Even though pasta was not available at the buffet that day she got the chef to make some for my son as he was being very picky! She also tried her very best to cheer him up! Would stay here again for sure!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Staying here now - not a true 5 star hotel there are much better hotels but for less money

ملاحظة Tripadvisor 3.0/5

kirstylou2208 تقييم TripAdvisor المعتمد

This is our 1st time in Dubai as a family and we booked the 2 bed apartment. Over all I would say the rooms are quite dated and abit grubby. Definitely not the 5 star standard I would expect from Dubai. It didn’t get off to the best start when I emailed months in advance to ask if we could (if possible) check in a little earlier as we had a night flight and the children would be tired. ( all other hotels we have had the room available on arrival when we have flown through the night) The room was not available as the hotel is apparently full (this was not the case as I could have booked a room when I looked the night before) Once we got to the room at 3pm it looked quite dated a grubby. The sinks were moldy and there was a lot of dust (not what I would expect from a 5 star hotel) The room has also not been serviced a few times and we have had to get towels from the pool to have clean towels to have a shower. The attention to detail isn’t there. We have 4 people in the apartment but only 2 dressing gowns. Not enough cups and glasses for 4 people so 2 have to finish their drink before the other 2 can have a drink. The safe was not working when we checked in, surely this should have been checked before we got to the room. Overall I don’t think this is 5 star, we have stayed at the madinat and the anantara and the service is out of this world. We paid a lot of money for the week and I wish I’d have booked elsewhere so the kids could experience the true 5 star of Dubai. We Will not be booking here again

Dear Valued Guest, Thank you for your review of our Resort following your experience with Sofitel Dubai The Palm. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve. It is of course with great concern we have learned that your experience did not meet your expectations. As we are unable to trace the stay details by the ID which is featuring on the review, and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate it if you could share your contact details with us at rosebella.abraham@sofitel.com. We would be grateful for the opportunity to discuss your experience with us and endeavour to personally restore your trust on Sofitel Dubai The Palm Resort &Spa. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

An extremely family friendly hotel

ملاحظة Tripadvisor 4.0/5

heatherhL9975NN العائلات - تقييم TripAdvisor المعتمد

This hotel is pleasant to look at with friendly staff and excellent restaurants (aside from the buffet). Sanji in Porterhouse was extremely polite and attentive throughout both of our meals, as were all of the staff throughout the hotel during our stay. The hotel pools were all dominated by families with young children. There are no adult only pools on offer. Inflatables are not allowed in any of the pools unless you pay £60 for a cabana and private pool where you can float freely within a 2x3 metre space. Evenings are very quiet within the hotel with only 2 bars, both with very little to offer. Overall a nice hotel- clean rooms, decent food and most of the amenities you look for.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

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