رافلز النخلة 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 3,252 أراء

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رافلز النخلة - Image 1
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الهلال الغربي, نخلة جميرا, دبي, 213208 DUBAI, الإمارات العربية المتحدة

الوصف

خدمات الفندق الإضافية

  • قصر أصيل يمزج التراث الأوروبي مع حيوية دبي

  • تتميز غرف الضيوف بلمسة من الملوك مع أثاث مصنوع يدويًا من قبل Francesco Molon

  • امتياز المساحة في أكبر الغرف في جزيرة النخلة

  • فيلات فاخرة منعزلة تتيح تجربة منتجع كاملة.

  • تتوفر خدمة الخادم الشخصي الأسطوري في رافلز للارتقاء بتجربة الفندق المصممة حقًا.

الإقامات المتوفرة لدينا

موقع الفندق

رافلز النخلة

الهلال الغربي, نخلة جميرا, دبي
213208 DUBAI
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.110703, 55.109405685735524

الهاتف
فاكس +971 4 248 8888

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  3,252 أراء

تقييم TripAdvisor  5.0/5  2,165 أراء

Raffles sadly let us down

ملاحظة Tripadvisor 3.0/5

Paul M تقييم TripAdvisor المعتمد

Raffles The Palm Dubai Dubai Raffles sadly let us down 946693112 We are now 3 weeks back from Raffles and plenty of time to reflect. Raffles is a beautiful place, full of opulence but ..... if you take away the people, the heart and soul of raffles has now sadly moved on. if you have a moment please look on my IG page 'the movementosteo' I have had to remove the link being informed by Trip Advisor- simple scroll and hear for your selves dated 22 March. Just over 1 year ago, a young lady was the GM of Raffles bringing the 'best of the best' and ruled Raffles with such valor the staff felt it a privelige to work with her. I am lucky to call this lady a friend, Ms Soumana who has moved on to bigger and better things. There has been a mass migration of staff since, clearly if you read recent reviews there are issues with staff and service which can happen to any luxury hotel for sure. This trip, was my return with my wife who came with me 1 year ago and love it so much, the place, please and temperature being perfect. This was my 8th trip, some might say how can they make this one better for you? Well my experinces with Accor started in 2015, when the Fairmont was this superb boutigue hotel. There was even discussions with me setting up a clinic therein, arranged by a well known VP within the group. Sadly covid came, we have all been in recovery since if being honest. To explain about my self, I came regulary to Dubai to look after members of the "Royals / Emiratis " as a neck specialist ( Registered Osteopath ) approx 6x annually and treated some of my own patients. I came to Raffles to help at opening, and very fortunate to have returned many times always being looked after very well. Having assurances with management that all would be the same if i returned, I did so with my good lady. We got off to an awful start, there was fault with the Airbus that couldn't be fixed and lost 1.5 days at the very begining ! The holiday contined on this mode, our room was on the 1st floor personally chosen by the GM I was told. Club access was denied which was such a shame as my wife loved the sunset and Raffles simply could not afford us a glass of wine & a lettuce leaf in the evening. I asked for a meeting to discuss issues and 5 days later I met with a front of house manager! Raffles would always jump on a complaint within a hour i can assure you. This brings me to the conclusion this was personal, extremely embarrising as i had my wife with me and really destroyed our holiday! Mr Hani and his staff took hold of the reigns in Le Jardin and did his best for us. Its not all bad theres 2 new comers to Raffles that I think will make a difference Mr Stephen Simiyu and Valentina who has take on Piatti & the beach. Sadly Raffles I will not return, such a shame when I have built up so many real friends here. I have referred many patients since its opening and many asking me whats going on at Raffles since my instagram post. Raffles has changed, I wish the new MD well and everyone at Raffles

One of the best experiences

ملاحظة Tripadvisor 5.0/5

Maria S Couples - تقييم TripAdvisor المعتمد

Really good food, extremely accurate and attentive service, the staff is very friendly and is always ready to help. The room was really spacious. You can choose between different restaurants where to eat. The Club service is really good one.

Dear Maria S, Thank you for rating your experience at Raffles The Palm Dubai on TripAdvisor. We are thrilled to hear that you enjoyed your time at our hotel and found both our food to be really good and our service to be extremely accurate and attentive. Our team takes great pride in providing friendly and helpful service to all our guests, and we are glad that you felt welcomed and well taken care of during your stay. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to our hotel in the future. Warm regards, Aaron Kaupp Managing Director

Raffles palm Dubai

ملاحظة Tripadvisor 5.0/5

david f تقييم TripAdvisor المعتمد

Fantastic hotel , club lounge fantastic, A big THANK YOU to Isuru floor butler who was always on hand when needed. Made stay memorable . Been going to Dubai for 23years the best hotel , will definitely be going back . Club lounge is a must , amazing food and service with free alcoholic drinks between 5 &7 .

Dear DavidfH7096QY, Thank you for rating your Raffles The Palm Dubai experience on Trip Advisor. We are delighted that you enjoyed our club lounge and found it to be fantastic. Isuru, our floor butler, will be thrilled to hear that he made your stay memorable and was always on hand when needed. Providing exceptional service is our top priority, and we are glad that Isuru's efforts contributed to your positive experience. It's wonderful to hear that, after 23 years of visiting Dubai, you consider us the best hotel you've stayed at! We are truly honored by your kind words and recommendation. We can't wait to welcome you back for another amazing stay. Thank you once again for choosing to stay with us, and we look forward to hosting you again soon! Warm regards, Aaron Kaupp Managing Director

Stunning Hotel in a perfect location

ملاحظة Tripadvisor 5.0/5

paul b تقييم TripAdvisor المعتمد

From the moment we arrived till the moment we left we felt cared for and well looked after. The hotel is one of the most beautiful that we have stayed in, the room was immaculate, well decorated and very comfortable. The view from our balcony was breathtakingly gorgeous Wow!!! The hotel is very well maintained and spotless clean throughout. Food was fabulous, every taste was catered for. We look forward to returning in the near future.

Dear PaulbG3188VW, Thank you for rating your experience at Raffles The Palm Dubai on Trip Advisor. We are thrilled to hear that you felt cared for and well looked after from the moment you arrived until the moment you left. It warms our hearts to know that you found our hotel to be one of the most beautiful you have stayed in, and that you enjoyed the immaculate, well-decorated, and very comfortable room. We're delighted that you found the view from your balcony breathtakingly gorgeous – it's moments like these that truly make memories. We're also thrilled that you enjoyed the fabulous food, and we're delighted that every taste was catered for. We can't wait to welcome you back in the near future! Please don't hesitate to reach out if there's anything we can assist you with before your next visit. Warm regards, Aaron Kaupp Managing Director

Glamorous hotel

ملاحظة Tripadvisor 5.0/5

Savoytravller10 تقييم TripAdvisor المعتمد

Just had an amazing holiday week with my husband & 3 teenagers at Raffles. The hotel was outstanding very opulent! The service & the food was exceptional we loved it! even though it was big hotel the atmosphere was lovely. music playing at pool, games for children! Roof top bar was a hidden gem too !

Dear Savoytravller10, Thank you for rating your experience at Raffles The Palm Dubai on Trip Advisor. We are thrilled to hear that you and your family had an amazing holiday week with us. It brings us great joy to know that you found our hotel outstanding and very opulent. Providing exceptional service and delicious food is our top priority, and we're delighted that you loved it! Creating a welcoming and enjoyable ambiance for our guests is something we strive for, and we're thrilled that you appreciated it. We can't wait to welcome you and your family back to Raffles The Palm in the future. Warm regards, Aaron Kaupp Managing Director

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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جميع فنادقنا في Dubai

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.