ريكسوس جزيرة النخلة 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 1,940 أراء

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ريكسوس جزيرة النخلة - Image 2
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الهلال الشرقي قطعة 40, نخلة الجميرا, 18652 دبي، الإمارات العربية, 8808 دبي, الإمارات العربية المتحدة

الوصف

خدمات الفندق الإضافية

  • مركز السبا والعافية

  • مركز لياقة بدنية كامل التجهيز

  • أحواض سباحة خارجية

  • شاطئ خاص

  • الرياضات الشاطئية والمائية

الإقامات المتوفرة لدينا

موقع الفندق

ريكسوس جزيرة النخلة

الهلال الشرقي قطعة 40, نخلة الجميرا, 18652 دبي، الإمارات العربية
8808 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.12174, 55.15351

الهاتف
فاكس +971 4 368 6697

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  1,940 أراء

تقييم TripAdvisor  4.8/5  11,186 أراء

2024 شهادة تميّز

Great service lovely staff

ملاحظة Tripadvisor 5.0/5

259jodieh تقييم TripAdvisor المعتمد

Excellent service from Mossas and waiters in the Italian restaurant. Smiley and happy staff. Lovely food, would highly recommend.

Another amazing trip

ملاحظة Tripadvisor 4.0/5

Lisa C تقييم TripAdvisor المعتمد

This is our 3rd time, the service is wonderful in almost all departments. We tried the Italian for the first time which was wonderful, service was fabulous, Rupa who now works in the Italian from the patisserie has an amazing set of customer service skills that she utilises well to create the perfect customer experience. She should be given the oppourtunity to train other staff to match her skills as they are impeccable. Some staff have customer service skills and some sadly don’t. There is still a problem with staff on phones, we waited on our final evening for service at the patisserie whilst 3 staff members stood on their phones. I even took a picture as they were oblivious. Two of the staff were in black suits so I guess in managerial positions. I must mention Wilson working the whole of the management side of the kids pool/bar, he is another absolute asset to the Rixos, his skill set is another perfect example of how a Rixos employee utilises an acquired skill set to give clients the best experience possible. The restaurant staff were extremely attentive with nothing too much trouble. Thank you Rixos for another wonderful stay, we will return.

Dear Lisa C, Thank you very much for taking the time to share such a detailed and balanced review following your third stay with us. We are truly grateful for your continued loyalty and delighted to know that you once again had an amazing trip. It is wonderful to read your kind comments about the service across the resort and your first experience at our Italian restaurant. Your praise for Rupa’s exceptional customer service skills is sincerely appreciated and will certainly be shared with our management team, as recognition of such dedication is very important to us. Likewise, your acknowledgement of Wilson’s outstanding contribution at the kids’ pool and bar truly highlights the positive impact our team members can have on the guest experience. At the same time, we thank you for openly sharing your observations regarding service consistency and staff phone usage. Please be assured that your feedback is taken seriously and has been noted for internal review, as we continuously strive to maintain high service standards across all areas of the resort. Thank you once again for your trust and for choosing Rixos The Palm. We very much look forward to welcoming you back for your next stay. Warm regards, Rixos The Palm Hotel & Suites Team

Nice experience

ملاحظة Tripadvisor 5.0/5

C6286LPkristinas تقييم TripAdvisor المعتمد

All my dishes were perfect. Do not hesitate to visit. We had a wonderful evening (family). P.S: Special thanks to Niraj)

Dear C6286LPkristinas, Thank you for taking the time to share your lovely feedback. We are delighted to know that you and your family had a wonderful evening and that you enjoyed all the dishes. Your special thanks will be happily shared with Niraj, who will be very pleased to know his service made a positive impression on your experience. We truly appreciate your recommendation and look forward to welcoming you and your family again for another enjoyable visit. Warm regards, Rixos The Palm Hotel & Suites Team

wonderful rixy club

ملاحظة Tripadvisor 5.0/5

Valentina C تقييم TripAdvisor المعتمد

So beautiful hotel everything wonderful My children were very happy with the kids’ entertainment at the Rixy Kids Club. They loved the kids’ dance, and thank you to Mostafa for making them happy

Dear M2281TCvalentinac, Thank you very much for your kind review and for sharing your lovely experience with us. We are delighted to hear that you and your family enjoyed your stay and that your children had such a wonderful time at the Rixy Kids Club. It is especially rewarding to know they loved the kids’ dance, and we will be sure to pass your appreciation on to Mostafa for making their experience so special. We truly hope to welcome you and your family back to Rixos The Palm Hotel & Suites for another memorable stay. Warm regards, Hotel Management

Outstanding Service for 40th Birthday

ملاحظة Tripadvisor 5.0/5

Rianne Y تقييم TripAdvisor المعتمد

We stayed at Rixos The Palm to celebrate my husband’s 40th birthday, travelling while 6 months pregnant with a toddler, and the experience was absolutely exceptional. The service throughout the resort was outstanding, especially at A La Turca restaurant, where all the staff were incredibly kind, attentive, and accommodating. Special thanks to the manager Atul/ Ash and assistant manager Parbindar and Chefs (apologies I didn’t get their names!) who created egg free dishes for my toddler with no fuss. A special thank you to Michael and Serah, our holiday assistants, who went above and beyond to make our stay smooth, relaxing, and truly special. When my husband felt unwell, the hotel arranged nurse assistance immediately, which gave us great peace of mind and showed genuine care. A beautiful resort with amazing staff who truly make the difference. We couldn’t have asked for a better place to celebrate such a special occasion and would highly recommend Rixos The Palm to families and couples alike.

Dear rianney2025, Thank you very much for sharing such a heartfelt and detailed review following your stay with us at Rixos The Palm. We are truly honored that you chose our resort to celebrate your husband’s 40th birthday and delighted to know that your experience was exceptional, especially while traveling with your family. It is wonderful to read your kind words about the service throughout the resort and particularly at A La Turca Restaurant. Your appreciation for the team’s care, attentiveness, and flexibility in accommodating your toddler’s dietary needs will certainly be shared with them, as well as with our culinary leadership. We are especially pleased to know that our Guest Relations team was able to support you throughout your stay and help make the celebration smooth, relaxing, and memorable. Your comments regarding the prompt medical assistance provided when your husband felt unwell are greatly appreciated, as guest care and peace of mind are always our top priorities. Thank you once again for your warm recommendation. We truly value your feedback and would be delighted to welcome you and your family back for another memorable stay in the future. Warm regards, Rixos The Palm Hotel & Suites Team

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