Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.3/5 1,196 reviews

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Novotel Dubai Al Barsha - Image 1
Novotel Dubai Al Barsha - Image 2
Novotel Dubai Al Barsha - Image 3
Novotel Dubai Al Barsha - Image 4
Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1, POB 450011 DUBAI, United Arab Emirates

Description

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

Our accommodation(s)

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Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Telephone
Fax +971 4 304 9100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,196 reviews

TripAdvisor Rating  4.5/5  4,197 reviews

Leisure

TripAdvisor rating 5.0/5

Farida A TripAdvisor review

I enjoyed the stay thanks to reception and concierge for the great hospitality thanks to Richard and all concierge team very good hotel great experience nice view of buj Arab, good restaurant, swimming pool with good gym hope to come back again

No good

TripAdvisor rating 1.0/5

Егор И TripAdvisor review

I am a regular guest of your hotel. Yesterday, when checking in, your employee could not find my payment for accommodation, this was done 7 days ago from my side. She offered me to make the payment again. I also don't understand why the gym staff rudely and obscenely kicked me out of the gym, threatening me with security, only at the end they explained that I had to wear sneakers. Why are you so inattentive to the selection of staff who do not appreciate your regular guests.

Food, location and experience

TripAdvisor rating 5.0/5

Nikesh B Business - TripAdvisor review

Came here for the conference and had a great experience at the hotel with good environment, experience and food. The hotel location is great and the staff’s are very friendly. Had a great conversation with the hotel staff Heshan regarding my experience with hotel and he helped me out with various logistics too.

Dear guest, We appreciate your feedback regarding your conference experience at Novotel Dubai Al Barsha! We are delighted to hear that you had a great experience at the hotel, enjoying the good environment, food, and overall experience. It's wonderful to know that you found the hotel's location convenient and the staff friendly. We are pleased that Heshan was able to assist you with various logistics and that you had a great conversation with him. Your kind words are truly appreciated, and we look forward to hosting you again for another successful conference or stay. Sincerely, Alina Zapopadko Hotel Manager

Customer review rating 1.0/5

Dmitry Families - Confirmed reviews ALL

Very low level of hospitality. big apartment was booked in advance via official web site (not aggregator like booking.com regardless the fact that the price at the moment of booking on the official web site was higher). Baby cot was requested. 10 days before arrival i sent email request with exact arriving time (late night) and reminder to make slipping places for our children ready (positive email response was received). When we arrived NOTHING for both our children were ready. I returned to the desk for reminder, workers came and arranged 1 out of 2 slipping places. Second time I returned on the desk and got the feedback that "all baby cots are already utilized, we are very sorry, will manage it later, when will be available". After discussion I was proposed for extra bed as a temporary solution for the infant (from the safety perspectives it is disgusting....). Additionally (if there any standards to prepare the room before the check-in?). 1) The very first lamp in the apartment was blinking, 2) there was no kettle in the room, 3) minibar was "freezing" up to room temperature. For all these headaches I was offered by 2 glasses of free juices (!).

Profiteering from a disaster

Customer review rating 0.5/5

Kevin B. Business - Confirmed reviews ALL

We booked multiple rooms for staff and customers. Then the Dubai storm hit us and no one could travel. All our rooms were resold as the place was full. All requests for refunds or credit have been bluntly refused, hiding behind the contract terms. No compassion shown by management. Terrible loss of repute on for Novotel and Accor brand. Never doing any future business with this heartless company. A disgrace to the travel trade.

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Other web-users rate our hotel

  • 1,187 reviews 9.7/10 Location
  • 1,722 reviews 7.1/10 Room
  • 3,197 reviews 9.3/10 Service
  • 30 reviews 7.6/10 WiFi
  • 867 reviews 6.7/10 Cleanliness
  • 531 reviews 5.9/10 Comfort
  • 482 reviews 7.3/10 Breakfast
  • 211 reviews 8.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.