Rixos The Palm Luxury Suite Collection Hotel 5 stars

Customer review rating 4.7/5 499 reviews

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Rixos The Palm Luxury Suite Collection
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+ 24 Services

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • DUBAI INTERNATIONALPaying
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast included in the price
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Services for children
  • GolfPaying
  • Tennis
  • Beach and water sports
  • Other sports activities
  • SkiingPaying
Business services
  • 5 meeting room(s)
  • Business center with support staff

Hotel location

Rixos The Palm Luxury Suite Collection

East Crescent Plot 40
Palm Jumeirah
dubai
united arab emirates

Tel: +97144575555

Fax: (+971)44575555

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 43km / 26 miles - Shuttle paying

GPS :25.12174, 55.153751

Our accommodation(s)

Two Bedroom Luxury Suite

  • Max. number of persons: 6
  • Area: From 215 / 2314 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

Three Bedroom Luxury Suite

  • Max. number of persons: 8
  • Area: From 250 / 2691 sq ft

Four Bedroom Luxury Suite

  • Max. number of persons: 9
  • Area: From 370 / 3983 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

Four Bedroom Luxury Suite with Pool

  • Max. number of persons: 9
  • Area: From 370 / 3983 sq ft
  • Views: Garden View *

* Subject to availability

Five Bedroom Luxury Suite with Pool

  • Max. number of persons: 9
  • Area: From 400 / 4306 sq ft
  • Views: Garden View *

* Subject to availability

Suites

Our restaurants and bars

TURQUOISE

Type of cuisine: International

An open buffet concept showcasing grilled specialities and traditional favourites, Turquoise simply serves the finest of Turkish gastronomy, hearkening to the sumptuous royal feasts of the Ottoman Empire.

Lunch

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Dinner

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TORO LOCO STEAKHOUSE

Type of cuisine: Mexican

This popular steakhouse on Palm Jumeirah appeases your inner carnivore with a variety of Wagyu, Argentinian, US Angus and Canadian dry-aged beef grilled or prepared to perfection, sometimes even right at your table!

Lunch

  • Mon
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Dinner

18:00 - 22:30

  • Mon
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A LA TURCA

Type of cuisine: International

The resort's main restaurant A La Turca presents an open buffet concept that serves a variety of international cuisines including the authentic Turkish cuisine with delicacies such as grills, kebabs, and mezzes from Eastern Anatolia.

L'OLIVO RISTORANTE

Type of cuisine: Italian

If you're looking for a romantic restaurant, then this elegant venue staffed by an award-winning team provides a delectable choice of traditional Italian and Mediterranean-inspired dishes.

AQUA & MORE RESTAURANT

Type of cuisine: Mediterranean

Set out along the pristine shoreline overlooking the Arabian Gulf and boasting mesmerizing views of Dubai's iconic skyline, Aqua & More restaurant serves a delectable fusion of Mediterranean and oriental seafood dishes.

THE BREEZE

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Wrapped in lush greenery and towering palm trees, the private pool bar is an excellent place to decompress and unwind. Lounge on comfortable sunbeds around the pool after an invigorating dip, with delicious refreshments from the adjacent bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Thurs
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HIGHLIGHTS

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Whether you choose to relax by the pool or soak up the stunning views of the sunset, Highlights Pool Bar offers a wide selection of innovative cocktails crafted by our imaginative bartenders to infuse your break with a touch of adventure.

I-CHILL BEACH LOUNGE

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Enjoy the views of Dubai's shimmering skyline right from our pristine beach as you savour luscious sundowners while catching up on the day's trending news with friends.

NARGILE LOUNGE

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Relax in the tranquil ambience and private cabanas of Nargile Lounge, delighting in the sweet pleasures of exotic shisha as well as a wide selection of specially-blended organic teas and signature beverages.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 210

  • Maximum capacity: 440 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Rixos The Palm Luxury Suite Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

499 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,669 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

superb

Customer review rating 5.0/5

Sarah C. D. Families - 01/03/2021 Confirmed reviews ALL

We booked at the weekend to celebrate my husbands 40th birthday. We chose the rixos as we had stayed before and loved the service and quality of food. We booked direct with the hotel, their communication was excellant. Upon arrival we were informed tht they were upgrading our suite to an apartment with a private pool. It was such a wonderful and unexpected surprise and I cant thank Usman enough for all he did. It started the weekend off in ways I couldnt have imagined. When we got into the apartment we were greeted with a birthday card, cake and bottle of sparkling grape. The next day they had reserved a cabana on the beach for us and in the evening we had a wonderful dinner in the fish restaurant, where at the end of our meal all the restaurant staff came out to sing happy birthday to my husband and bring him another cake. The staff are incredibly attentive without being overbearing, the food is excellant quality. Upon returning to our room after dinner Usman informed us that he had arranged a late check out for us. It was evident that the staff truly derive pleasure from knowing that they have helped to make your stay the best that it can be. We had a wonderful time and all the amazing touches will be remembered for a long time. Thank you for everything We had a lovely dinner in the fish restaurant the following night Read less

Good stay

Customer review rating 5.0/5

Hassan Families - 28/02/2021 Confirmed reviews ALL

My kids and my wife where so delighted with comfort and extremely care of the staff in the Rixor the palm.

Perfect stay, well located, very good service

Customer review rating 4.5/5

Natalia K. Families - 23/02/2021 Confirmed reviews ALL

We were very satisfied with stay at your hotel. Your hospitality and taking care about every details makes us under impression. Additionally we felt safe due to covid situation which was also really important for us. Service and cleaning in the room on very high level. We think to come back to you soon

Dear Dariusz W., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Very personalized care and it was a beautiful memorable family holiday

Customer review rating 5.0/5

Ashok B. Families - 22/02/2021 Confirmed reviews ALL

Simply brilliant, second to none.

Dear Mr. Ashok B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Best Rixos so far!

Customer review rating 5.0/5

Anonymous Families - 19/02/2021 Confirmed reviews ALL

Exceptional customer service. Special thanks to Usman from reception. Guest relations, consierge and room service have been great too! Covid tests at the hotel are very handy as well.

Dear Simas D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Nice time in Dubai

TripAdvisor rating 5.0/5

Martin1080vienna 16/02/2021 TripAdvisor review

Is was a superb week in Dubai, we liked the hotel very much, our first room as without sea view but changed to another room with good view, so much and good food (all inclusive), room service was excellent, very good price value

Dear Martin1080vienna, Thank you for choosing Rixos The palm Dubai Hotel& Suites and for you feedback! It is a big pleasure for our team to receive your beautiful comment. We glad to know that you had a great time with us. The entire Rixos team is looking forward to welcome you back to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department

I expected better

TripAdvisor rating 3.0/5

PMFRodrigues 11/02/2021 TripAdvisor review

quick rest between special celebration old facilities, attentive staff, restaurants below the expected quality with the exception of the meat restaurant that extraordinary positive surprised does not justify cost

Dear PMFRodrigues, We appreciate you having taken the time to share your observations, as it is only through the feedback of our guests we can continuously review and improve our services offered. With regret we found out that not all our services have met your expectations. Please rest assured that we are taking the appropriate measures to address the issues and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards and wishes, Guest Relations Department

Superb Pampered Stay

Customer review rating 4.5/5

Jaspreet S. Families - 03/02/2021 Confirmed reviews ALL

Ours was a family of 4 staycation added with occasion of our marriage's silver anniversary. Right from the time we landed, Rixos made sure that this would be a stay we would always remember. We had booked a two-bedroom suite, but when we were taken to our rooms it was a massive three-bedroom suite for us - Ipek, Khaled and their team had upgraded us. Ipek Dem was showing us our rooms and finally when we reached the master bedroom, she surprised us again - our room was beautifully decorated for our anniversary. Two surprises in five minutes of landing on a amazing holiday. We can go on and on for what happened next... But then it would be a spoiler for other guests who are planning to start their amazing vacation. Ours was full board package. Each and every restaurant on the property is worth trying. Each and every staff at the restaurant's was taking well care of the guests. Towards the end, my Family's only complaint was - two nights stay is also less, we should have stayed longer. But as every great story has an end, ours also did. We would once again like to thank everyone for making our stay and Anniversary memorable.

Dear Mr. Jaspreetsingh S., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Very far from everything

Customer review rating 3.5/5

Hawraa A. Families - 31/01/2021 Confirmed reviews ALL

Comparing to rixos sharm and rixos antaliya ots not bad

Dear Hawraa A., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Best Hotel !!!

Customer review rating 5.0/5

Oana Families - 27/01/2021 Confirmed reviews ALL

Rixox! The place where you feel ... at home, the place where I spent 3 months, 3 beautiful months, full of pampering and good cheer! .I have been going to Dubai for over 15 years.I have been to many hotels in Dubai, but no hotel compares to this hotel !! Home .... is the right word for this wonderful hotel, for these wonderful people !! From the reception and I can say ,to the gardener who managed to make dear tomatoes!They are wonderful people !! The terrace of the hotel ... where we practically spent our time every night was extraordinary, it was the place where we started to feel ... at home, the place where our little girl was caressed, the place where we were treated like a family! An extraordinary staff ... a team ... a real team !! If I had to give a name I could start with Rose, Oner, Omer ... and the list could go on to the people on the beach, who too ... were there for us to make us a beautiful holiday! I would like to not forget and to say that the people who havethe shops inside the hotel ... were practically part as if they were part of the same team !! Congratulations Rixos, congratulations to the team, congratulations to the people there who stay and work there for us ... for those who go there and maybe sometimes we forget that they are people too ... that they must be treated ... like people and we ... maybe we forget to do that and we ask that everything be perfect !! We ... the ones who go there ... aren't perfect ... if we never see you !! Thank you ... thank you Rixos for everything you have done for me and my family !! OANA AND BRISEIS

Dear Mrs. Ana C., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Well located and we enjoyed our stay

Customer review rating 4.0/5

Laurel S. J. Families - 17/01/2021 Confirmed reviews ALL

Stay was good. But the all day dinning restaurant had repeated food served for lunch and dinner. Overall we were happy to visit.

Dear Mrs. Lizzyanna J., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

I love the hotel , stayed few times before

Customer review rating 5.0/5

Gus K. Families - 02/01/2021 Confirmed reviews ALL

very relaxing holiday , clean facility , friendly staff all areas pool and beach great rooms great as well the lunch and dinner buffet repetitive. I would come back again loyalty point ?? just a suggestion

Dear Mr. Ghassan K., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management.

Great holiday.

Customer review rating 4.0/5

Carly D. Families - 29/12/2020 Confirmed reviews ALL

We thoroughly enjoyed a break away home home.

Dear Mrs. Carly D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad that we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Excellent resort with friendly staff, great facilities at a good price

Customer review rating 4.0/5

David D. Families - 27/12/2020 Confirmed reviews ALL

The resort is excellent for couples and families. It is well laid out and offers many recreational options. The grounds are clean and Covid precautions are easily recognisable. We had wonderful service from Mr. Omar Elazzawi who assisted us with our earlier and last stay. He arranged an amazing family room and amenities to celebrate 2 birthdays and an annoying our family. Mr. Nelson and a host of other friendly staff in the general restaurant below the reception made our stay special and memorable

Dear Ms. Natasha D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for mentioning the names of the colleagues who made your stay extra special. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.
Customer review rating 4.5/5

Raida G. Families - 26/12/2020 Confirmed reviews ALL

Hi Unfortunately we had to check out just 2 nights after we arrived because of lockdown in our country. We arrived at 25/12 and left at 27/12 We talked to the manager and he offered us an electronic voucher for 3 nights . We appreciate his kindness and we are waiting to get the voucher by email so we can visit rixos the palm again . Please send us the voucher as soon as you can Thank you so much

Dear Haniya g., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing Facilities

Customer review rating 5.0/5

Avi G. I. Families - 22/12/2020 Confirmed reviews ALL

Rixos The Palm is a fantastic place for families. Starting from the huge rooms, variety of places to eat, private beach and pools. The staff was very kind and always happy to assist. Would visit again!

Dear Avraham G., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Excellent Hotel just a little bit too far out for main attractions

Customer review rating 4.0/5

Graham H. Families - 20/12/2020 Confirmed reviews ALL

Very good

Dear Graham H., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Excellent

Customer review rating 4.5/5

Efrat Families - 19/12/2020 Confirmed reviews ALL

We enjoyed our staying. Rooms were great. Staff was wonderful. Great activities. Overall it was a great experience and wonderful vacation. Perfect place for families. A few points for improvement.. 1. The parents bad was very uncomfortable.. maybe some people would find it ok but for us it wasn't comfortable at all.. 2. We had problem with booking the restaurants.. in normal times it may not be an issue but since today, with the adjustments to the corona limitations, eating at the buffet with the kids is more challenging and therefore the need for the service at the restaurants is more essential.. must say that the staff made its best to try and help us. 3. The location of the hotel is perfect for relaxing vacation but it is far from all out of the hotel activities.. I think that a shuttle service to the city is needed. 4. I would recommend you to improve the way you communicate the options we have in the hotel so we would be exposed more easily to our options and to the activities in it.. Having said that.. still, we had a really great time and we would love to come back in the future :)

Dear Efrat B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we are sorry to know that you did not meet your expectations with some mentioned points which we will definitely take in to our consideration. Thank you again for sharing your experience, and we hope we will have another chance to serve you even better. Sincerely, Hotel management.

Excellent hotel

Customer review rating 5.0/5

Mark C. Families - 19/12/2020 Confirmed reviews ALL

Stayed here a few time now and it gets better each time , will be back in January excellent service, rooms and staff .

Dear Mr. Mark C., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover we are kindly inviting you to share your great experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

EXCELENT AND PEFECT HOTEL THANK YOU FROM MY FAMILY TO RIXOS THE PALM LUXURY SUITE

Customer review rating 5.0/5

Dr J. I. Families - 18/12/2020 Confirmed reviews ALL

Greetings I was with my family and kids 6 days at the RIXOS PALM Hotel after making a reservation through the Accor reservation center Mr. Khaled Abdullah was a very nice helper, I wanted to mention that I have been to many luxury hotels in Turkey but this is the first time I visit Dubai, the RIXOS PALM hotel was excellent And just perfect, the service is excellent and the rooms are very luxurious, the food is very tasty, especially the chef behind the BBQ and sticks, many thanks to the chef, the staff is very nice Mr. AMIN MOHAMED from Concierge Services was very helpful and very nice and because of his wonderful service I return to Rixos PALM Because of him and once again THANK YOU AMIN MOHAMED for the perfect service she gave us.

Dr jadir i., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also thank you for mentioning the names of our team mates who made your stay extra special. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

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