Rixos The Palm Luxury Suite Collection Hotel 5 stars

Customer review rating 4.6/5 611 reviews

ALLSAFE approved hotel

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Rixos The Palm Luxury Suite Collection
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+ 14 Services

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • DUBAI INTERNATIONAL Paying
  • Languages spoken at the hotel
  • Early Check In Paying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast included in the price
  • 5 Restaurant(s)
  • 4 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Services for children
  • Golf Paying
  • Tennis
  • Beach and water sports
  • Other sports activities
  • Skiing Paying
Business services
  • 5 Meeting room(s)
  • Business center with support staff

Hotel location

Rixos The Palm Luxury Suite Collection

East Crescent Plot 40
Palm Jumeirah
dubai
united arab emirates

Tel: +97144575555

Fax: (+971)44575555

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 43km / 26 miles - Shuttle paying

GPS :25.12174, 55.153751

Our accommodation(s)

Two Bedroom Luxury Suite

  • Max. number of persons: 6
  • Area: From 215 / 2314 sq ft
  • Views: Ocean/Sea view *

Subject to availability

Three Bedroom Luxury Suite

  • Max. number of persons: 8
  • Area: From 250 / 2691 sq ft

Four Bedroom Luxury Suite

  • Max. number of persons: 9
  • Area: From 370 / 3983 sq ft
  • Views: Ocean/Sea view *

Subject to availability

Four Bedroom Luxury Suite with Pool

  • Max. number of persons: 9
  • Area: From 370 / 3983 sq ft
  • Views: Garden View *

Subject to availability

Five Bedroom Luxury Suite with Pool

  • Max. number of persons: 9
  • Area: From 400 / 4306 sq ft
  • Views: Garden View *

Subject to availability

Our restaurants and bars

TURQUOISE

Type of cuisine: International

An open buffet concept showcasing grilled specialities and traditional favourites, Turquoise simply serves the finest of Turkish gastronomy, hearkening to the sumptuous royal feasts of the Ottoman Empire.

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  • Sunday

TORO LOCO STEAKHOUSE

Type of cuisine: Mexican

This popular steakhouse on Palm Jumeirah appeases your inner carnivore with a variety of Wagyu, Argentinian, US Angus and Canadian dry-aged beef grilled or prepared to perfection, sometimes even right at your table!

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  • Sunday

A LA TURCA

Type of cuisine: International

The resort's main restaurant A La Turca presents an open buffet concept that serves a variety of international cuisines including the authentic Turkish cuisine with delicacies such as grills, kebabs, and mezzes from Eastern Anatolia.

L'OLIVO RISTORANTE

Type of cuisine: Italian

If you're looking for a romantic restaurant, then this elegant venue staffed by an award-winning team provides a delectable choice of traditional Italian and Mediterranean-inspired dishes.

AQUA & MORE RESTAURANT

Type of cuisine: Mediterranean

Set out along the pristine shoreline overlooking the Arabian Gulf and boasting mesmerizing views of Dubai's iconic skyline, Aqua & More restaurant serves a delectable fusion of Mediterranean and oriental seafood dishes.

THE BREEZE

Wrapped in lush greenery and towering palm trees, the private pool bar is an excellent place to decompress and unwind. Lounge on comfortable sunbeds around the pool after an invigorating dip, with delicious refreshments from the adjacent bar.

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  • Sunday

HIGHLIGHTS

Whether you choose to relax by the pool or soak up the stunning views of the sunset, Highlights Pool Bar offers a wide selection of innovative cocktails crafted by our imaginative bartenders to infuse your break with a touch of adventure.

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I-CHILL BEACH LOUNGE

Enjoy the views of Dubai's shimmering skyline right from our pristine beach as you savour luscious sundowners while catching up on the day's trending news with friends.

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NARGILE LOUNGE

Relax in the tranquil ambience and private cabanas of Nargile Lounge, delighting in the sweet pleasures of exotic shisha as well as a wide selection of specially-blended organic teas and signature beverages.

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 210

  • Maximum capacity: 440 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Rixos The Palm Luxury Suite Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

611 reviews

tripadvisor

TripAdvisor Rating 4.5/5

7,015 reviews

Brilliant

Customer review rating 5.0/5

Ruslan Families - 17/06/2021 Confirmed reviews ALL

It was very superior to live and rest in your hotel

Dear Mr. Ruslan S., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Very good experience

Customer review rating 5.0/5

Shivkumar R. Families - 14/06/2021 Confirmed reviews ALL

As a family of 8 with elders and kids, we had a really good time at Rixos. The staff and service went out of their way to make us feel special - Elias from reservations, Jyoti & Mary from the restaurant and all others were very kind and helpful.

Dear Mr. Shivkumar R., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Excellent stay with great staff, super accommodation and an really extraordinary all inclusive concept.

Customer review rating 4.5/5

R. V. H. Families - 14/06/2021 Confirmed reviews ALL

We have been coming back several times to this place, but this time exceeded our expectations. The friendliness, nothing is too much and extended all inclusive concept made our stay standing out way above our previous experiences. Being over 14 years in Dubai we have seen many different places to stay already, but definitely this one stands out with head and shoulders.

Dear Mr. Ramon H., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Nice hotel,room,excellent service, lovely staff

Customer review rating 5.0/5

Sakina A. Families - 14/06/2021 Confirmed reviews ALL

I loved everything in this hotel. Staff is perfect. I sent letter to the attention of General Manager on my last day of stay and wrote review on tripadvisor and hope that the staff I mentioned in email was appreciated by Management. Big thanks to Sushil ,conecierge team,and thank you Turquoise restaurant's staff

Dear Ms. Sakina A., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Lifetime memorable 2 days staycation

Customer review rating 5.0/5

Maju D. K. Families - 13/06/2021 Confirmed reviews ALL

Probably can write a book but try to summarize it briefly. First and foremost, we could see the term ‘hospitality’ that too a 5star one, woven deeply in the fabric of every staff…May it be the Egyptian security, Sujan who was selling BR ice creams that day, Javad who is cute but can also share and spread his childish innocence to other thick hearted adults and make them smile, Eesa and the whole teams energy throughout while everyone having their steaks…OMG bless them more, generous outpouring of seafood like the ocean is full of it and ready to serve all of it freshly cooked, housekeeping staff and restaurant staff always gazing their eyes and swiftly working to reach every….let me conclude it was a amazing memorable 2 days staycation….which we are already sharing our joy and you will see some numbers popping up these days but also come back once we have the fulloose…enjoyed that term to the fullest and I thank you sir and your great team who could achieve this….well trained and coached staff.

Dear Mr. Maju K., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Perfect located, Very Good stay

Customer review rating 5.0/5

Ol… Families - 12/06/2021 Confirmed reviews ALL

Very beautiful and unforgettable vacation

Dear Mr. Klodian Z., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.
Customer review rating 3.5/5

Anonymous Families - 08/06/2021 Confirmed reviews ALL

Hotel super Nouriture super Guest relation nul

Dear Mr.C., Greetings from Rixos The Palm! Thank you for taking the time to complete a survey following your recent stay at Rixos The Palm Hotel & Suites. At Rixos Hotels we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Kindly advice how I can reach you, or if its not too much trouble email me about your experience with Guest Relation team which was not up to your expectations. I would like to have more details to take my actions and insure such behavior is corrected moving forward. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos The Palm in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on (+971 55 100 65 89) Yours sincerely, Maryia Isachenka Guest Relations Manager Rixos The Palm Hotel & Suites

Excellent place

Customer review rating 5.0/5

Ahmed Families - 05/06/2021 Confirmed reviews ALL

Was wonderful stay from every thing starting from the staff, food, rooms and pools. Thank you

Dear Mr. Ahmed M., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Great staycation

Customer review rating 5.0/5

Lesley Friends - 04/06/2021 Confirmed reviews ALL

We rented the 5 bedroom pool villa for a group of friends and had an amazing time. Everything was very premium from the room to the drinks and the food. Top class service from all the team too. I highly recommend this for family or friends trips.

Dear Ms. Lesley M., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Lovely hotel but silly rules

Customer review rating 3.5/5

Julie J. Families - 01/06/2021 Confirmed reviews ALL

The hotel was lovely, clean and we were in a three bedroom suite which was well looked after by the cleaning staff. I would say that the room was a little sparse in terms of little extra touches but maybe that’s COVID related. Check in was slow but we were given an upgrade which was really appreciated. There were a couple of things that did impact our stay, firstly the rule of no drinking in the lobby, so following dinner every evening we were cast outside in the sweltering heat to drink. The drinks and service were great outside but I could not understand that decision. Nor were we able to take drinks to the room. In addition, the rules around the pool area were crazy….no jumping in, no playing, no fun! My son was four and wanted to play in the pool with his dad but that just was not allowed. We felt like we could do nothing but get in to get cool and then back out, which was a little disappointing. On one evening a called the hotel four times to get a restaurant booking changed. I was out of the hotel and trying to simply change the time. I was told to pass by the desk, cut off, told I would be called back and passed around everyone in the hotel just to confirm this small request. Even if the restaurant was full, I would understand. I just didn’t appreciate having to call so many times, wait by the phone twice (whilst taking part in a paid activity outside the hotel). It felt like no one who answered the phone could take responsibility. However, our time overall at the hotel was amazing. We really enjoyed our stay and would love to visit again in the future. In fact, we did try to extend our stay but unfortunately the only room we could stay in was our original room which was too expensive, seeing as half the party was leaving . There was no room for negotiation or smaller room, which was a shame Seeing as though we there already there and wanting to stay. Just seemed like a frustrating move by the hotel, as we were willing to pay. The hotel is vast and didn’t seem full. Overall food was great, the waiter cappuccino by the pool was amazing, always happy to help and make us feel welcome, as were the waiting staff in all the areas of the restaurants. Hotel was lovely and food was Delicious, it’s just a little shame about these rules but I do appreciate Covid restrictions may have been to blame.

Dear Ms. J., Thank you for taking the time and trouble to complete a survey following your recent stay at Rixos The Palm Hotel & Suites. At Rixos Hotels we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we did not fully meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos The Palm in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on (+971 55 100 65 89) Yours sincerely, Maryia Isachenka Guest Relations Manager Rixos The Palm Hotel & Suites

Excellent

Customer review rating 5.0/5

Genti Ç. Families - 01/06/2021 Confirmed reviews ALL

Home feeling .especially mr Malik at the front desk made us wanted feel like home

Dear Mr. Genti C., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Well Sanitisee

Customer review rating 5.0/5

M Families - 29/05/2021 Confirmed reviews ALL

Nice and Friendly Staff. Please REWARD AMRO, THE POOL BARTENDER, HE IS AMAZING AND EXCELLENT BRAND AMBASSADOR.

Dear Majed D., We very much appreciate your comments regarding your stay at the Rixos The Palm Dubai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Excellent place!

Customer review rating 5.0/5

Anonymous Families - 22/05/2021 Confirmed reviews ALL

Great service, very attentive staff, very nice beach and pool facilities, very good food

Dear Mr. Borivoj T., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Enjoyable stay

Customer review rating 4.5/5

Prof. H. E. Families - 22/05/2021 Confirmed reviews ALL

We always enjoy staying at Rixos. This time we chose The Palm Rixos which was even better. The rooms, the food and the service was excellent.

Dear Mr. Hassan T., We very much appreciate your comments regarding your stay at the Rixos The Palm Hotel & Suites. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Excellent Experience

Customer review rating 5.0/5

Zeid B. Families - 18/05/2021 Confirmed reviews ALL

Full board 5 days, 4 nights family vacation. Very happy with the experience, from the rooms to the food.. Excellent job.

Dear Mr. Zeid B., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Nice and relaxing

Customer review rating 4.5/5

Isatis Families - 15/05/2021 Confirmed reviews ALL

Everything was smooth and nice. Room was clean. Service was great.

Dear Mrs. Agnes J., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Very helpful staff & a beautiful location

Customer review rating 5.0/5

Mareeni Families - 14/05/2021 Confirmed reviews ALL

We enjoyed our stay at your beautiful hotel mostly because of the outstanding service extended to us by your staff: Firzan @ Turquoise Restaurant Devi @ Main Pool Restaurant Zin Mar @ Patisserie Mahesh @ the luggage trolly

Dear Mr. Ravindra A., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

All round relaxing break

Customer review rating 4.0/5

Lisa D. Families - 13/05/2021 Confirmed reviews ALL

We chose to stay in a suite which was huge, beautifully decorated and so clean. The service in all the restaurants was first rate and cleanliness here was also excellent. We will definitely return.

Dear Ms. Lisa D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on our TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Very Good stay .

Customer review rating 4.5/5

Elias T. Families - 10/05/2021 Confirmed reviews ALL

The hotel was very clean . Rooms are clean a spacious. Staff was very friendly and helpful. Food was delicious with big variety . All inclusive was a good option . The kids enjoyed the pool and beach .

Dear Mr. Chadi D., We very much appreciate your comments regarding your stay at the Rixos The Palm Luxury Suite Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we are kindly inviting you to share your great experience on TripAdvisor page, would be grateful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management.

Nice!

TripAdvisor rating 4.0/5

MichelleSS85 20/04/2021 TripAdvisor review

Hotel is located on a beautiful beach. Service is wonderful...food fantastic! There can be some improvements made to the rooms, but overall it is a wonderful hotel and I would definitely recommend staying there!

Dear MichelleSS85, Thank you for choosing Rixos The Palm Dubai Hotel& Suites and for your review. It is a big pleasure for our team to receive your comment about our service. We will take to consideration your comment about rooms in the hotel The entire Rixos team is looking forward to welcome you back to Rixos The palm Dubai Hotel& Suites! Wish you a beautiful day, Guest Relations Department

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