Rixos The Palm Luxury Suite Collection

Our stay at the Rixos has been fabulous, made even better by the care, consideration and friendliness of all the staff. The food and drink at this hotel has been phenomenal, and there has not been a night where we have not received impeccable service. The rooms/suites are beautifully decorated and the hygiene across the resort is amazing, the toilet block by the pool is cleaned constantly which just adds to the overall ethos of the hotel. A special shout out to Prem from housekeeping for the upkeep of our suite along with some special surprises which made our family smile. When staying at the Rixos you gain complimentary access to the Atlantis water park with a free shuttle bus service, this has provided fun and memories for the whole family especially the children. All the staff around the pool are friendly, attentive and strive to ensure all needs are met. Lastly a thanks to Goksel for making the best Mosko Mules that we have ever tasted !!! We have really enjoyed our stay and would recommend to anyone looking to stay. Room 3111

Hello and don't be tired, I say to all the hardworking staff of Rixos Hotel, we traveled to this hotel for the first time from Iran. At first, we were met with a very friendly attitude of the reception department, and even though we had reserved a deluxe room, they gave us a very good premium room on the top floor of the hotel, number 1521, and they were very kind and kind to us during our stay. Sorry if I miss a group. All the staff of the kids club, restaurants, bars, coast guard and swimming pool are very hardworking and in this heat, not even a moment of smile was removed from their lips. I will definitely choose this hotel again if I travel to Dubai. Thank you for all your hard work

We have stayed at a few all-inclusive hotels in Dubai & this has been the best so far. The standard of food and variety of drinks included were outstanding. My husband certainly enjoyed his several Grand Marniers of an evening after a meal!! There was also ice cream and a fresh fruit available during the day around the main pool. Around the quieter pool you can get fresh & detox juices which were all delicious. We ate mainly at the steak restaurant and fish restaurant. We ate at the Italian once which was also very good. We had no problem booking a reservation for any of the restaurants and were even given more than our allocation. All staff were friendly and very helpful, going out of their way to accommodate any request. Tip - you can enjoy a snack lunch at iChill (which is the fish restaurant) in the day if you don’t fancy the buffet.

Everything was wonderfull, the cleanness, the luxury, bars, restaurants, pools, staff They kindly give us early check in, a great room and a complementry lunch after check out, because our flight was at night.

We came to Rixos to celebrate my Husband 40th Birthday. From the arrival till our departure this gentleman named Usman was outstanding, great personalize service and he really made us feel at home. We have been in Dubai many times in many hotel, but the standard of service Usman gave us was top notch. " We will be back defiantly".