Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,818 reviews

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Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • Less than 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via Skybridge

  • Spa with massage and treatment rooms (managed by external party)

  • 5 minutes walking distance to Raja Chulan Monorail Station

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,818 reviews

TripAdvisor Rating  3.5/5  4,441 reviews

Good Stay

Customer review rating 4.0/5

Gaurav T. Couples - Confirmed reviews ALL

It was great and specially the location. Everything was within walkable distance. The hotel room was nicely done and fresh toiletries were provided everyday and room was cleaned everyday without fail.

Dear G., Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay, particularly our convenient location and well-appointed rooms. It is wonderful to know that our daily housekeeping and fresh toiletries added to your comfort. We are glad you appreciated our live counter food, and we will certainly take note of your feedback regarding the sugar content in the tea and coffee served during breakfast. Your input helps us improve, and we will ensure to address this promptly. We look forward to welcoming you back for another excellent stay at Novotel Kuala Lumpur City Centre. Sincerely Angelia Ku General Manager

Good

Customer review rating 4.0/5

Good Couples - Confirmed reviews ALL

Overall hotel is good reception services is good but room service is not good because my key was not working so I wait for 30 minutes

Dear S., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel and reception services to be to your satisfaction. However, we are sorry to learn about the inconvenience you experienced with your room key. Please accept our apologies for the delay in resolving this issue. Rest assured, we will address this matter with our team to ensure a smoother experience for our guests in the future. We appreciate your valuable input and hope to welcome you back for an improved stay. Sincerely Angelia Ku General Manager

Nice and good service

Customer review rating 5.0/5

Hong H. Business - Confirmed reviews ALL

Nice and good service

Dear H. Le Thi Hong, We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. I am happy to hear that your overall stay was a pleasant one and thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

comfortable stay

Customer review rating 4.0/5

Goh Y. Business - Confirmed reviews ALL

comfortable stay in the Premier room. location next to Pavilion and 5mins walk to KLCC exhibition hall.

Dear G., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. I am happy to hear that your overall stay was a pleasant one and we are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Good people to take care of us

TripAdvisor rating 5.0/5

Dhawal K TripAdvisor review

Excellent service at the executive lounge by Nimad for taking good care of us at the lounge and making an awesome whiskey sour.

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Other web-users rate our hotel

  • 2,599 reviews 9.2/10 Location
  • 2,249 reviews 7.6/10 Room
  • 2,142 reviews 7.9/10 Service
  • 69 reviews 7.3/10 WiFi
  • 1,105 reviews 7.9/10 Cleanliness
  • 940 reviews 6.4/10 Breakfast
  • 891 reviews 5.9/10 Comfort
  • 23 reviews 8.4/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.