ibis budget Sheffield Arena 2 stars

Customer review rating (ALL Rating) 4.0/5 859 reviews

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Description

Hotel extras

  • Pet-friendly hotel, with on-site facilities

  • Nearby attractions include bowling, ice rink, Institute of sport, IKEA and Meadow hall

  • Continental cold breakfast, featuring juices, cereals and more

  • Less than ten minutes to Meadowhall Interchange tram stop

  • Meadowhall Shopping Centre is just one mile away

Our accommodation(s)

Hotel location

ibis budget Sheffield Arena

Its 298 Attercliffe common, South Yorkshire, Sheffield
S9 2AG SHEFFIELD
United Kingdom

GPS:53.4012845, -1.4220551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  859 reviews

TripAdvisor Rating  3.5/5  1,206 reviews

Great location and excellent staff.

Customer review rating 5.0/5

Nathalie A. Couples - Confirmed reviews ALL

So we travelled all the way from cumbria to Sheffield for the 90's fest that was held in Don Valley Bowl and the closes hotels was this ibis. And I can 100% say it's been a fantastic experience. The staff is absolutely amazing. The manager is super nice when we check in and parked up before the check in time. We left to go to the 90s fest and came back to check in to get our keys 12 h later and the staff was super friendly. I can't fault it at all. 10/10

Dear NATHALIE , Wow, such a fantastic review. Thank you very much for a fantastic review and comments. I will share it with all my team. I am glad that you found our staff friendly and helpful. Thank you again for sharing your experience, and we look forward to welcome you again in our hotel in future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good location for my needs

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good value for money. Would be nice to have a cooked breakfast as well as the continental

Dear Lendrick, We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Khairul Yusoff Assistant General Manager Ibis Budget Sheffield Arena

Noisy due to building works

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Lovely improvements to hotel since we last stayed. However it was extremely noisy due to building work. Although there was a sign on reception, it was too late then. Woken up early in the morning. When we came back to the hotel for a rest as my daughter was at a competition, there was banging. Also people running up the corridors late at night

Dear Sarah, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will give us a chance to serve you better in the future. Kind regards, Khairul Yusoff Assistant General Manager Ibis Budget Sheffield Arena

Very Below avarage

Customer review rating 1.5/5

Mo Business - Confirmed reviews ALL

some staff issues, and customer support was not great.

Dear Mohammed A., Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will give us a chance to serve you better in the future. Kind regards, Khairul Yusoff Assistant General Manager Ibis Budget Sheffield Arena Marco Jadidi General Manager Ibis Budget Sheffield Arena

Mixed stay with distturbance

Customer review rating 3.5/5

A-ms Families - Confirmed reviews ALL

The room and the welcome were good as always. There was maintenance work going on in the hotel, which we weren’t warned about. We were staying as my son was competing in an important ice skating competition, which meant going out for practice and coming back to prepare for competing. On both days the work was quite disturbing, especially in our last morning, which was the most important part of the competition. The work had started outside our room by the time we got back from practicing in the morning, so quite early. Instead of being able to relax before changing in to his costume, we had drilling, electric screw drivers, hammering. All right outside our room, accompanied by shouting and singing, plus swearing. Whilst my son was getting ready I started packing up, as check out would be during his competition. Work was being done in the doorframe in the corridor, where the work a was sat on the floor with tools left in the doorway, even when he wandered off. I felt like an inconvenience every time I had to excuse myself to get through with case, bags, costume carriers. Also, I don’t know whether it was contractors or guests staying in the room above us, but they wee constantly moving around the room, sounding like they were walking in work boots and carrying on into quite late in the night. I didn’t say anything as competition time is quite stressful without confrontation.

Dear Ann-Marie, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We sincerely apologize for the inconvenience caused by the maintenance work during your stay. To ensure all our guests are informed, we have placed several posters around the hotel lobby and at the reception area detailing the maintenance schedule. We understand that the behavior of the contractors was not up to our standards, and for that, we deeply regret any discomfort this may have caused you. Please be assured that I will personally address your complaint with the contractors to ensure such incidents do not occur in the future. We take pride in maintaining a high standard of service and will take the necessary steps to uphold this. Thank you for bringing this matter to our attention. We appreciate your understanding and patience. Kind regards, Khairul Yusoff Assistant General Manager Ibis Budget Sheffield Arena

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Other web-users rate our hotel

  • 824 reviews 8.5/10 Location
  • 1,312 reviews 5.5/10 Room
  • 916 reviews 9.4/10 Service
  • 12 reviews 7.4/10 WiFi
  • 714 reviews 4.3/10 Comfort
  • 585 reviews 7.9/10 Cleanliness
  • 449 reviews 6.3/10 Value
  • 270 reviews 5.7/10 Breakfast

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