Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 345 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 257 Guest Rooms (21 Connecting Rooms, 168 Non-Smoking Rooms, and 89 Smoking Rooms)

  • 3 Hotel Restaurants, Coffee Café Bar & Lounge and Oasis Poolside Bar

  • Sport and Recreation Facilities: Outdoor Pool, Fitness Center & Spa

  • 14 Modern Meeting Rooms and Grand Ballroom with an Bohemian Style of Interior Design

  • Free High-speed WIFI throughout the hotel area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  345 reviews

TripAdvisor Rating  4.5/5  1,799 reviews

Certificate of excellence 2022

One of the best Hotel in Surabaya

TripAdvisor rating 5.0/5

Caleb R TripAdvisor review

The employee is the best, the services are awsome, the room is clean and large, there's no smell in the bathroom, the parking area is big and the pool is good, the Hospitality is one of the reason I will go back to visit if I'm going to Surabaya

Great experience for family quality time

TripAdvisor rating 5.0/5

Reny M TripAdvisor review

This hotel it's comfortable hotel and cozy...make me and my family always stay here. The team members are so kind and helpful providing hospitality to me and my family. Thank you for your excellent service

Meeting PU PERA

TripAdvisor rating 5.0/5

Irma Y TripAdvisor review

Perfect salad, good food also service is very well. Literally, i very recommend this food to many foreigner who stay in mercure surabaya especially trimurti the restoran who served tradisional food . .

Dear 97Irmay, Warmest Greetings from Mercure Surabaya Grand Mirama Thank you for taking a moment to share your experience staying at Mercure Surabaya Graan Mirama Surabaya. We highly appreciate the nice review you have given us. We look forward to welcoming you back to our property soon. Warmest regards, Andreas Riyadi General Manager

Great stay

TripAdvisor rating 5.0/5

DavidGunawarman TripAdvisor review

Great room, aircon works well, clean room and nice bed. The hospitality from the staffs also nice. Breakfast is good. Price is worthy. Parking lot are quite a lot. Had a good time at Mercure Surabaya Grand Mirama. Surely will be back here.

Wonderful stay

TripAdvisor rating 5.0/5

Jeff A TripAdvisor review

The location was good and the hospitality was very amazing. The food was good especially the dimsum, the staff are friendly and helpful. The room itself was very comfy and nice also the toilet was clean.

Dear N1618OGjeffa, Warmest Greetings from Mercure Surabaya Grand Mirama Thank you for taking a moment to share your experience staying at Mercure Surabaya Graan Mirama Surabaya. We highly appreciate the nice review you have given us. We look forward to welcoming you back to our property soon. Warmest regards, Andreas Riyadi General Manager

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Other web-users rate our hotel

  • 89 reviews 7.8/10 Location
  • 317 reviews 7.6/10 Room
  • 522 reviews 8.9/10 Service
  • 8 reviews 7.1/10 WiFi
  • 301 reviews 8.9/10 Food
  • 238 reviews 8.9/10 Amenities
  • 180 reviews 8.6/10 Cleanliness
  • 137 reviews 8.8/10 Breakfast

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