Novotel Wien City 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 796 รายการ

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  • Novotel Wien City within walking distance of the city center

  • Executive room with balcony and view of Ringstrasse

  • Children up to 16 years of age stay in parents' room free of charge

  • Jogging path along Danube canal directly in front of hotel

  • Restaurant serving regional and organic-certified dishes

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Novotel Wien City

Aspernbrueckengasse 1
1020 VIENNA
Austria

พิกัด:48.213099, 16.382962

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  • Wi-Fi
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  • อาหารเช้า
  • บาร์
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง
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FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

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รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 796 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,939 รายการ

Certificate of excellence ปี 2023

A pleasant stay

คะแนนจาก Tripadvisor 4.0/5

hp789 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had a 4 night stay at this good hotel with helpful staff. Excellent location near to the Danube, a short walk from both an underground station and from Wien-Mitte, where the airport trains get in. Room was pleasantly, though not luxuriously furnished, had both a kettle and a fridge, and the bathroom was very good with a powerful shower. The hotel appeared to have a restaurant which I would have loved to try, but I never saw anyone in it, and there was no menu on display in the lobby. Odd - and I think the management is missing a trick here.

Dear Guest, Thank you for taking the time to review your experience at our hotel. We are delighted that you enjoyed the helpfulness of our staff, the comfort of your room, and the quality of our bathroom facilities. Your remarks regarding the powerful shower and the convenience of having both a kettle and a fridge in the room highlight our commitment to providing a comfortable and accommodating environment for our guests. It is great that you appreciated our hotel's excellent location near the Danube and its proximity to transportation hubs, such as the underground station and Wien-Mitte for airport trains. We take note of your comment about our restaurant. We strive to provide a welcoming dining atmosphere and regret that we did not meet your expectations in this aspect. Rest assured, we offer a range of regional and international specialties, and we will ensure that our menu is displayed more prominently to invite our guests to enjoy a meal with us. We hope to welcome you back. Best wishes, Markus Koller, Cluster General Manager

Okay hotel

คะแนนจาก Tripadvisor 4.0/5

belfastim ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is good and is quite basic . Rooms are clean but small and the staff are friendly. The toilet is separate from the bathroom. The breakfast is quite basic but adequate. The location is good with good access to local transport. Check is quick but couldn’t check out early.

Dear Guest, Thank you for taking the time to share feedback about your stay. We are pleased that you found our staff to be friendly and that you appreciated the cleanliness of our rooms. Our team works hard to ensure that all areas of the hotel are well-maintained for our guests' comfort. However, we regret to hear that you were unable to check out early. While we offer express check-out options, such as leaving your key card at the Fast Check-Out Box, we understand that this may not have met your specific needs. We apologize for any inconvenience this may have caused. We also note your comments on your breakfast experience and the room size; we will use these to identify areas that need attention. Nevertheless, it's wonderful to know that you enjoyed our hotel's location and its proximity to local transportation. Our central position, just a 5-minute walk from the Nestroyplatz and Schwedenplatz Underground Stations, provides quick connections to all major sights in Vienna, making it convenient for our guests to explore the city. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Markus Koller, Cluster General Manager

Outstanding!

คะแนนจาก Tripadvisor 5.0/5

alanherbie Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel has been excellent for me. I stayed there during the summer and it was a very positive experience, and I stayed again in September and it was equally impressive. The staff were very welcoming and helpful, Chantal was very kind and her colleagues were too. Great location, very comfortable rooms, great facilities and everything for a fine stay. I’ll be returning for sure. Many thanks to everybody there!

Dear Alan, Thank you for your positive review, we appreciate it. It's truly rewarding to know that your stay with us at Novotel Wien City was a remarkable one. We are delighted that you appreciated our welcoming staff, comfortable accommodations, and the convenient location of our hotel. It is great to hear that Chantal and her colleagues were able to make your stay even more enjoyable. Your kind words affirm the hard work we put into ensuring our guests have a wonderful experience. We look forward to seeing you on your next visit. Kind regards, Markus Koller, Cluster General Manager

Ideal for Business trips to Vienna

คะแนนจาก Tripadvisor 4.0/5

MichaelThorstenSchwe ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Ideal for business trips. Excellent position in the inner city of Vienna. City center in 5 minutes walking distance. Staff in very professional and friendly. Rooms are clean and quiet. The only downside is the breakfast room, which is disorganized and not very well attended

Dear Thorsten, Thank you for taking the time to share your review. We are pleased that you found our hotel to be an excellent choice for your business travels, particularly appreciating our central location and the high standards of cleanliness and tranquility in our rooms. Nonetheless, we apologize for the breakfast room not meeting your expectations. We strive to provide an efficient and organized dining experience, and we will certainly review your comments to improve our service in this area. Finally, it is wonderful that our staff's professionalism and friendliness contributed positively to your stay. We understand the importance of attentive service and we're glad this was a highlight of your time with us. We hope to have the opportunity of welcoming you back in the future. Best regards, Markus Koller, Cluster General Manager

Fairly average hotel

คะแนนจาก Tripadvisor 3.0/5

AngieM301 Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I moved to this hotel to be a bit closer to Wien Messe for a conference but also have reasonable access to the city in the evening. The room was ok but the carpet was stained, the bed wasn’t very comfortable, the bedding was rough and there were multiple curtains that let the light in at all the joins. The shower water temperature constantly fluctuated resulting in sudden scaldings. The breakfasts had fairly limited offerings, enough to get by but nothing great. There are many hotels around this price point and whilst it was ok, I would try a different one next time.

Dear Angie, Thank you for providing us with feedback about your recent stay. We are pleased that you found our location convenient for both your conference needs at the Wien Messe and exploring the city in the evenings. However, we regret to hear that your room experience did not meet your expectations. We take great pride in our newly renovated rooms, and it disappoints us to know that the carpet condition, bed comfort, and bedding did not reflect our standards. We also apologize for the inconvenience with the curtains and shower temperature, and assure you that we are looking into these matters to ensure the comfort of future guests. Furthermore, we are sorry to hear that our breakfast selection did not fully meet your preferences. Our buffet breakfast is designed to cater to a variety of tastes with both hot and cold options, and we're disheartened to know it fell short for you. We hope to welcome you back for an improved experience next time. Kind regards, Markus Koller, Cluster General Manager

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