Novotel Wien City 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 165 รายการ

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  • Novotel Wien City within walking distance of the city center

  • Executive room with balcony and view of Ringstrasse

  • Children up to 16 years of age stay in parents' room free of charge

  • Jogging path along Danube canal directly in front of hotel

  • Restaurant serving regional and organic-certified dishes

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Novotel Wien City

Aspernbrueckengasse 1
1020 VIENNA
Austria

พิกัด:48.213099, 16.382962

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  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
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FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

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รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 165 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,898 รายการ

Certificate of excellence ปี 2023

First visit in Wein

คะแนนจาก Tripadvisor 5.0/5

Juan Gilberto C รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excelent hotel, the moment we arrived all of the personal was helpful and nice. Special thanks to the personal who atended the breakfast hours. Every thing was perfect. Keep it that way. Thanks Campos family from Chihuahua, Mexico

Great Hotel! Service 10/10, location good.

คะแนนจาก Tripadvisor 4.0/5

marctierney1981 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

What really made this hotel stand out from the rest, was the beds. Never slept in a more comfortable bed. Staff were great, a really nice hotel and a reasonable price tag. I would certainly recommend if you are in town! A lot of road works going on when we was there so noisy in the mornings, but this wasn’t hotels fault. I would go back to this hotel for sure

Dear Guest, Thank you for taking the time to let us have your feedback concerning your visit to our hotel. We are thrilled to hear that you found our beds to be extremely comfortable and that our staff provided excellent service. Our team works hard to ensure our guests have a pleasant stay, and your kind words are greatly appreciated. We are also glad that you found our hotel to be reasonably priced and well-located for exploring the city. We apologize for the noise caused by the roadworks during your stay. While this was beyond our control, we understand the inconvenience it may have caused. Our hotel offers soundproof rooms, and we recommend requesting a room on a higher floor or facing the backside for a quieter experience in the future. We hope this will help enhance your next stay with us. We look forward to welcoming you back to our hotel in the future. Kind regards, Markus Koller, Cluster General Manager

Horrible experience.

คะแนนจาก Tripadvisor 1.0/5

Sakisimic รีวิวที่ได้รับการรับรองจาก TripAdvisor

Horrible experience, we slept one night in this hotel supposed to be a 4 star but it doesn't even deserve 1 star. The bed was harder than a plank of wood, the towels stank, the carpet was all stained. We wanted to leave the hotel without breakfast because we were tired from the night we'd spent, but they wouldn't refund us. I wouldn't recommend it at all.

Dear Guest, Thank you for taking the time to provide this feedback. We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. We understand that bed comfort is a matter of personal preference, and we apologize if you found your mattress too firm. Our rooms are designed to provide a modern and comfortable atmosphere, and we regret that the cleanliness of the towels and carpet did not meet our usual standards. Our housekeeping team works diligently to maintain a high level of cleanliness, and we will address these concerns with them. Regarding the breakfast refund, our cancellation policy depends on the rate booked, and we apologize for any inconvenience this may have caused. We strive to provide a variety of breakfast options to suit our guests' preferences, and we hope you will consider giving our breakfast another chance in the future. We look forward to welcoming you very soon. Best regards,

A delightful stay!

คะแนนจาก Tripadvisor 4.0/5

Filippos K รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed there for short family vacations and we were pretty satisfied overall. The hotel was clean and neat, with staff at the front desk being very polite and welcoming. The room itself was pretty good, albeit a bit small, but with all the amenities one would expect. It certainly was clean and looked after. The location of the hotel is pretty convenient, with both the city centre and the Prater park within walking distance. Breakfast was good, offering a good selection of products. I have to say we were expecting a bit of a larger selection, but it was still ok. We particularly liked the restaurant, food and service was splendid! One thing to note however is that the restaurant, even though located within the hotel premises, is a hotel partner, meaning that the option of charging the restaurant bill to your room bill is not there. We highly recommend the restaurant, we have a fabulous dinner! All in all, it was a pretty positive experience and we recommend this hotel!

Dear Guest, Thanks for taking the time to share your review. We are thrilled to hear that you found our hotel clean and neat, and that our front desk staff provided a warm and welcoming atmosphere. It's great to know that you appreciated our convenient location, within walking distance to both the city center and the Prater park. We're glad you enjoyed our breakfast selection, although we apologize if it did not fully meet your expectations. We continuously strive to improve our offerings and appreciate your feedback. Regarding the restaurant, we're happy that you had a fabulous dinner and enjoyed the food and service. We apologize for any inconvenience caused by the separate billing system, as the restaurant is indeed a partner establishment. As for the room size, we have various room types available, some of which are more spacious than others. In the future, please feel free to inquire about our different room options to ensure a comfortable stay. We hope we have the opportunity of seeing you again in the future. Kind regards,

Please don’t book this hotel

คะแนนจาก Tripadvisor 1.0/5

Guide64726521426 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

It was horrible stay at the hotel room.. the water logged in our washbasin and despite multiple reminders, they didn’t repair it.. they sent a plumber on the day we were checking out. Even they had kept used coffee powder sachets in the room and didn’t replenish when they cleaned. All in all was a terrible experience.

Dear Guest, Thank you for taking the time to review your stay. We are sorry to hear about the issues you faced during your stay, particularly with the washbasin and the coffee sachets. Our housekeeping team is committed to maintaining a high standard of cleanliness, and we will address these concerns to ensure such incidents do not occur in the future. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we apologize for any inconvenience you experienced. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,

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