ALLSAFE certified hotel
TOP location! Just 5 minutes walk to the city center
ENVIRONMENTALLY FRIENDLY! Our hotel is Planet 21 Silver certified...
FAMILY FRIENDLY! Our Superior category rooms have space for up to three guests...
FREE guided city tour every Saturday (limited number of participants)
โรงแรมนี้เข้าร่วมกับ Planet 21 และดำเนินการเพื่อการบริการที่ดีเยี่ยม
Hotel Mercure Wien City
เข้าถึง: 400 m / 0.25 mi 7 min walk
เข้าถึง: 4 km / 2.5 mi 30 min walk / 15 min drive
เข้าถึง: 4 km / 2.49 mi 30 min walk / 15 min drive
เข้าถึง: 5 km / 3.13 mi 30 min walk / 10 min drive
เข้าถึง: 12 km / 7.46 mi
เข้าถึง: 15 km / 9.32 mi
เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง
Our bar is daily open for you. Start the day with a cup of coffee in the morning or end your day with an after-work drink.
Such a lovely stay at mercury hotel , staff was so helpful and friendly
คะแนนจาก Tripadvisor 5.0/5
Martina M รีวิวที่ได้รับการรับรองจาก TripAdvisor
It was such a lovely stay at the hotel , the staff was super friendly as well ☺️ The hotel is located just a few minutes away from centre . It’s such a lovely walk from the hotel to the main centre . Also the breakfast was so so delicious Well done to mercure hotel staff ❤️
Dear Martina, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. You were satisfied with your stay, our perfect location and our delicious breakfast, which makes us as a whole team very happy. We hope that you will be our guest again soon and all the best to you. Warm regards, Magali Kempes Moll Guest Experience Manager
Relaxed and central
คะแนนจาก Tripadvisor 5.0/5
Z3486IAcherylt รีวิวที่ได้รับการรับรองจาก TripAdvisor
Loved this hotel! It was really central and only 50 metres from train, u bahn and trams. Easy to get to the old city and really lovely breakfast too. The room we had was clean and comfortable. Free WiFi and an excellent bar in the evening too
Dear Cheryl, thank you so much for this amazing review. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and to hear that we could exceed your expectations. Getting such feedback is the best motivation for the entire team. Thank you for appreciating our passion and also for sharing your experiences :-) I hope to have the pleasure of welcoming you back again soon. All the best wishes, Magali Kempes Moll Guest Experience Manager
Been coming back to this hotel... but this time there were quite a few issues
คะแนนจาก Tripadvisor 3.0/5
MDBGhent รีวิวที่ได้รับการรับรองจาก TripAdvisor
I go to Vienna once a year, for a week during the month of April (except for the past few years due to covid) and I always come to Mercure Wien City. It is well located, i) outside the really busy central area, but still close enough to get there in a 5 min walk, ii) close to the metro, iii) close to the airport bus terminal, and iv) in a relatively quiet street. It is a Mercure hotel and it gives everything you would expect from a Mercure hotel. Receptionn staff is friendly. Breakfast is great, with attentive and friendly staff. All in all a very good price/quality ratio. So, yes... it is my preferred place to stay in Vienna. This time... I have a few complaints though. I will not complain about the refurbishing works going on in the hotel. I received an email alerting me that that would be the case... although I did not expect that the refurbishing would actually take place on the floor where I was staying... which was covered in black plastic. But OK. Those things happen. There are a few other things... 1) A few times housekeeping entered the room without any warning. They knocked on the door and opened it, without waiting for a response. Even WITH the "do not disturb" sign on the door handle. This is totally unexceptable. I complained at the reception, but it happened again, a few times. The final time was when I was packing to check out and it made me lose my temper. 2) The elevator is very slow and not efficiently programmed (e.g. on its way up, it stops on all floors on which someone called it to go down). It is already slow and inefficient when only the customers and housekeeping staff are using it (normal conditions), but now it was also used by the refurbishers. I know there is another elevator at the other end of the corridors, but this was not available due to the refurbishing works... so everyone had to use that one slow and inefficient elevator. In the end, I started using the fire escape staircase... 3) When booking I asked for a slightly later check-out time. I am an ALL Platinum Member. When I asked about the late check-out at the front desk, they simply said "No". 4) The room (with the heating off !!) was incredibly hot. The first night, I kept waking up soaked in sweat. Eventually, I took the duvet out of the duvet cover and slept with the window open... and kept doing that during my entire stay. Up to now, I still don't know where the heat came from !?
Dear MDBGhent, Thank you for taking the time to post a review on Tripadvisor. I'm happy to hear you enjoyed our unbeatable location! We are delighted you found our staff helpful and friendly during your stay with us. I am very sorry to learn about the described events and would like to sincerely apologize for the inconveniences caused. The aim of our team is to make your stay as pleasant as possible and we are therefore very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received. We fully agree that the service provided was simply unacceptable and in no way reflects the high service quality we expect from our team and wish to provide our guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, I truly hope you will give us the chance to prove that we are indeed good hosts and I would be more than delighted to welcome you again at Mercure Wien City. Sincerely, Magali Kempes Moll Guest Experience Manager
City Short Break
คะแนนจาก Tripadvisor 5.0/5
Isabelle125 รีวิวที่ได้รับการรับรองจาก TripAdvisor
Hotel Mercure wien City has great location, 3 minutes away from the most famous St. Stephen's Cathedral. Rooms of modern design are quiet and comfortable. I have chosen the option with breakfast, which was a very good decision. There is something for everyone. Fresh and tasty food is easy to recommend. The Hotel staff was very helpful and nice. On Saturdays Hotel is offering a two-hours walk with a guide. The topic "Vienna at second glance". It is worth any time as you will never discover the tiny streets on your own!
Dear Isabelle, Thank you for choosing and reviewing our Mercure Wien City! I'm happy to hear you enjoyed your stay with us at our unbeatable location! It is our priority to give our guests the best possible start to the day, we attach great importance to a breakfast that impresses with its freshness, variety and quality. We are delight that you enjoy it! It´s a pleasure to read that you liked the room and felt welcomed by our friendly and helpfully staff, and that they were able to surprise you with our walking tour thought the hidden and wonderful Vienna :-) We hope to welcome you as our guest soon again. Sincerely, Magali Kempes Moll Guest Experience Manager
คะแนนจาก Tripadvisor 4.0/5
Angharad L รีวิวที่ได้รับการรับรองจาก TripAdvisor
We stayed here for a long weekend in January for both of our birthdays. My boyfriend is a huge Welsh football fan so as a birthday treat we requested a framed photo of Chris Gunter in the room… Not only did they fulfil that request but they also gave us balloons and chocolates! The staff were very friendly and gave a great recommendation for an Austrian restaurant nearby. The room was spacious and comfortable with plenty of storage space. It’s located about a 10 minute walk from the city centre and there’s a Spar nearby for breakfast if not included or any snacks. Thoroughly recommended.
Dear 901angharadl, Thank you very much for your amazing review and recommendation on Tripadvisor. We are delighted you found our staff helpful and friendly during your stay with us and that they were able to surprise you! It's good to hear that you appreciated our convenient central location and the services we offered you. I hope to have the pleasure of welcoming you back again soon. Friendly regards, Magali Kempes Moll Guest Experience Manager
Aparthotel Adagio Vienna City 4 ดาว
คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 (703 รีวิว รายการ)
ที่ 724 m