Sofitel Dubai Jumeirah Beach 5 stars

Customer review rating (ALL Rating) 4.6/5 3,173 reviews

Sofitel Dubai Jumeirah Beach - Image 1
Sofitel Dubai Jumeirah Beach - Image 2
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Description

Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dining experiences

  • 1 minute walk to the beach

  • Stylish environment for business

Our accommodation(s)

Book this hotel
Room 1

35 m² / 377 sq. ft. Room with sofa bed, 55" Smart TV, USB charging ports, minibar, in-room safe, work desk, kettle, capsule coffee machine, free Wi-Fi, bathtub, separate rain shower, luxury amenities, connecting room option, and baby crib on request.

  • Views:

    Sea side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Sea side
  • Most of the accommodation: Balcony

36 m² / 388 sq. ft. Room with sea view, sofa bed, 55" Smart TV, USB charging ports, minibar, in-room safe, work desk, kettle, capsule coffee machine, free Wi‑Fi, bathtub, separate rain shower, luxury amenities, and connecting room option.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

35 m² / 377 sq. ft. Room with sofa bed, 55" Smart TV, USB charging ports, minibar, in-room safe, work desk, kettle, capsule coffee machine, free Wi‑Fi, bathtub, separate rain shower, luxury amenities, connecting room option, and baby crib on request.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

70 m² / 754 sq. ft. Suite with 2 sofa beds, 55" Smart TVs, USB charging ports, minibars, in-room safes, kettles, capsule coffee machines, free Wi‑Fi, 2 bathrooms with bathtubs and rain showers, luxury amenities, and connecting room option.

  • Views:

    Sea side

Max. number of persons
6
Area
From 70 m² / 753 sq ft

Bedding

Twin bed(s) x1

King size bed(s) x1

Suite

PRESTIGE SUITE, Club Millésime Access, 1 King Bed, partial seaview, balconies

65 m² / 700 sq. ft. Suite with 2 private balconies, 1 King-size bed, sofa bed, work desk, Smart TV, USB charging ports, minibar, in-room safe, kettle, capsule coffee machine, free Wi‑Fi, bathtub, rain shower, luxury amenities, and powder room.

  • Views:

    Sea side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Opera Suite, Club Millésime Access, 1 King Bed, Seaview, Balcony

95 m² / 1,022 sq. ft. Suite with private balcony, sun loungers and sea views, 1 King-size bed, walk-in wardrobe, dining table, work desk, Smart TV, minibar, capsule coffee machine, free Wi‑Fi, bathtub, rain shower, luxury amenities, and powder room.

  • Views:

    Ocean/Sea view or Panorama view

Max. number of persons
4
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 50'/127 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Family Suite 2 Bedrooms 1 King Bed 2 Single Beds and Living Room Partial Sea View

85 m² / 915 sq. ft. Suite with 2 sofa beds, 55" Smart TVs, USB charging ports, minibars, in-room safes, kettles, capsule coffee machines, free Wi‑Fi, 2 bathrooms with bathtubs and rain showers, luxury amenities, and connecting room option.

  • Views:

    Sea side

Max. number of persons
8
Area
From 85 m² / 914 sq ft

Bedding

Twin bed(s) x1

King size bed(s) x1

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence, The Walk, Dubai
473828 DUBAI
United Arab Emirates

GPS:25.075315, 55.131415

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 444 rooms
  • 6 rooms for people with reduced mobility
  • 92 connecting rooms
  • 400 non-smoking rooms
  • 32 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service
  • Buffet
  • Breakfast à la carte

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Well-being

Infinity Pool

  • Outside
  • On site

Sofitel Fitness

  • On site
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces

Plantation Brasserie, Bar & Terrace presents a taste of French and Mediterranean cuisine. Offering an à la carte menu that can be perfectly combined with a wide selection of sophisticated beverages are served in this nature-inspired setting.

Book

For a moment's pause on the way to a busy day or during a relaxed afternoon, Café Concierge offers a wide selection of delectable treats. The choice includes crisp salads, fresh sandwiches, home made pastries as well as an assortment of beverages.

The Infini Pool Lounge, next to the sea-view pool, epitomises Dubai at its best: sunset views across the Gulf, relaxed surroundings amidst palm trees and optimum levels of service to enjoy the lively atmosphere, drinks and light meals.

Infini Pool is a sea view pool with alfresco lounge can be found on level P3. Beach connoisseur will enjoy the hotel's ideal location for sunbathing with direct access to the sandy public beach. Complimentary beach kits are available to hotel guests.

Sofitel Fitness provides a high-tech and pure well-being health club. Offering a vibrant setting for working out in a fully equipped gym with sauna and steam room.

A serene spa experience awaits with a variety of soothing treatments designed to relax the body, calm the mind, and enhance overall wellbeing. Enjoy a peaceful ambiance that invites rest, renewal, and a sense of complete relaxation.

Indulge in a magnificent celebration of your wedding day with elegant service, sumptuous cuisine and a picturesque setting. At Sofitel Dubai Jumeirah Beach your indoor or outdoor event, inspired by the romance of France becomes an unforgettable day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,173 reviews

Customer review rating 5.0/5

Tatiana E. Business - Confirmed reviews ALL

Dear Valued Guest, We sincerely thank you for your positive comments regarding our location and the quality of service. Your satisfaction is our priority, and we are delighted that your experience met your expectations. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Manav J. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your stay at Sofitel Dubai Jumeirah Beach. We are delighted to hear that you and your family enjoyed our warm hospitality, comfortable accommodations, and the beautiful sea view from your room. It is wonderful to know that our breakfast variety and family-friendly amenities, such as the pool and beach, contributed to a memorable experience. We take pride in our prime location, allowing easy access to local attractions, and we appreciate your recommendation to other families. We look forward to welcoming you back for another delightful stay in the future. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Marc C. W. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, breakfast offerings, and the service provided by our staff. Your positive remarks are greatly appreciated. Goodbye and best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 4.0/5

Jamil Z. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your experience excellent. However, we take note of your concerns regarding road noise and the shower floor safety. Your comments will be reviewed as we continuously strive to enhance our guests' experience. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 4.5/5

Rafiqa K. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and the exceptional service provided by our staff. Your kind words about the concierge and overall experience are greatly appreciated. Goodbye, Sofitel Dubai Jumeirah Beach

Customer review rating 4.0/5

Jamil Z. Families - Confirmed reviews ALL

Road noice not good also shower floor is dangerous for slipping because tiles are too smooth not good from a safety view

Customer review rating 4.5/5

Rafiqa K. Families - Confirmed reviews ALL

The hotel staff are friendly, everything is clearly communicated, concierge was great. The rooms are comfortable and view of JBR is great.

Customer review rating 5.0/5

Yasser S. Families - Confirmed reviews ALL

Service at the hotel was excellent

Dear Yasser S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location to be convenient and that our service met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Tracey S. Couples - Confirmed reviews ALL

Stayed 4 nights and would definately recommend.

Dear Tracey S., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location, dining options, and comfortable accommodations. It is wonderful to know that our staff contributed positively to your experience. We appreciate your recommendation and hope to welcome you back soon. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Martin A. Couples - Confirmed reviews ALL

We found the hotel to be to a very high standard and the room was excellent, the staff were very pleasant and really enjoyed the stay there. The only concern was the heat which unfortunately was beyond the control of the hotel.

Dear Martin A., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed our excellent location, high standards, and pleasant staff. We appreciate your understanding regarding the weather conditions during your visit. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Sohail H. Couples - Confirmed reviews ALL

Friendly staff, amazing location, very clean

Dear Sohail H., Thank you for your kind words about our hotel, location, and staff. We are delighted to hear that you enjoyed your stay and found our facilities to your satisfaction. Your feedback is greatly appreciated. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 4.5/5

Vishendra N. Friends - Confirmed reviews ALL

Thoroughly enjoyed my recent stay at Sofitel Dubai Jumeirah Beach. The staff were as warm and helpful as ever, everyone from the front desk, to the restaurants, to the housekeeping. The room itself was also clean and well kept. I also am grateful of the complimentary upgrade and late check-out, for being an Accor Gold member.

Dear Vishendra N., Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our staff provided you with warm and helpful service, and that you appreciated the cleanliness of your room. It is always our pleasure to recognize our valued Accor Gold members with upgrades and late check-outs. We look forward to welcoming you back for another enjoyable experience. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

David R. W. Couples - Confirmed reviews ALL

Ideally located, a nice varied choice of ood for breakfast and supper. Staff were attentive, polite and hlpfull. The rooms were nicely appointed with tea and coffee facilities

Dear David R. W., Thank you for your positive feedback regarding your stay at Sofitel Dubai Jumeirah Beach. We are delighted to hear that you appreciated our prime location, the variety of dining options, and the attentiveness of our staff. We look forward to welcoming you back in the future. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 0.5/5

Eslam N. A. K. Couples - Confirmed reviews ALL

Please i have 300 AED deposit from my stay please send it

Dear Eslam N. A. K., Thank you for your feedback regarding the deposit from your recent stay. Please rest assured that our team is reviewing your request and will ensure that the necessary steps are taken for resolution. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Paula C. D. N. P. M. Business - Confirmed reviews ALL

you may publish it

Customer review rating 3.5/5

Saleh F. S. A. Families - Confirmed reviews ALL

The hotel itself is clean, well organized, and comfortable, and I liked the overall atmosphere. However, the service was extremely disappointing from the very beginning of my stay. I had booked two rooms, and the official check-in time was 3:00 PM. I arrived around 2:00 PM and spoke with the receptionist, who told me that the rooms would be ready by 3:00 PM. When I returned at 3:00 PM, however, only one room was ready. I was given the key to that room and told to wait while the second room was being prepared. We ended up waiting for more than an hour after the official check-in time, and only after several phone calls and going back down to reception did we finally receive the key to the second room. This was not a good start to the stay, especially since we had arrived early and were specifically told that the rooms would be ready at 3:00 PM. Unfortunately, the service continued to be disappointing throughout the stay. This is honestly the first hotel I have stayed at where no one opens the door for guests when entering or leaving. It might sound like a small detail, but these small touches are part of the hospitality experience, especially when you are staying at a hotel to relax and enjoy your time. The breakfast service was particularly poor. Several times I asked the staff for something and was simply ignored, so I had to ask again. On one occasion, I requested something and a staff member actually told me to go and get it myself from another area. At times, it genuinely felt more like a “serve yourself” system than hotel service. The breakfast itself was also very average and nothing special. Another thing that really stood out was how much the hotel seems to cut costs on basic guest amenities. There was no toothbrush or toothpaste in the room, and many basic items had to be specifically requested instead of already being provided. For a hotel, this level of cost-cutting felt excessive. The strangest experience, and something I have genuinely never encountered at any hotel before, was the minibar. When I entered the room and tried to open the refrigerator, I discovered that it was locked with a key. I only needed the refrigerator to keep some of my personal belongings, including medication, cold. When I contacted the hotel, I was told that I either had to pay a deposit to have the refrigerator unlocked or they could remove everything from inside it. Since I had no interest in using anything from the minibar, I asked them to remove everything just so I could use the refrigerator for my own belongings. I found this policy extremely inconvenient and unnecessary. Overall, the hotel itself is clean, comfortable, and pleasant, but the level of service does not match the quality of the property. From the delayed second room at check-in, to the poor breakfast service, the lack of basic amenities, and even having a locked refrigerator, there were simply too many situations where the hotel seemed focused on cutting costs rather than providing a comfortable guest experience. A nice room is important, but hospitality is also about making guests feel welcomed, cared for, and able to relax without having to repeatedly ask for basic service. Unfortunately, that part of the experience was seriously lacking here.

Customer review rating 5.0/5

Mary A. M. Friends - Confirmed reviews ALL

Very friendly staff. Hotel well laid out.

Customer review rating 3.5/5

Cristian G. Z. Business - Confirmed reviews ALL

Everything good, except return of the guarantee deposit that i payd of 1000 AED didn't recieved it back. Same happened also for the last time we stayed at 26th of July, still didn't recieved any refund.

Customer review rating 5.0/5

Jill S. Couples - Confirmed reviews ALL

Fabulous hotel in a well located spot. Rooms clean & comfortable. Plenty choice for breakfast & evening meals

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, clean accommodations, and the variety of dining options available. It is our pleasure to provide a memorable experience for our guests. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 3.5/5

Neelima I. Families - Confirmed reviews ALL

Our room was not cleaned to a 5 star standard. For example, only the towels were replaced and beds were made. Only the last few days the toilet was cleaned and the room was some what wiped down. Usually at a 3 star hotel in turkey, everything is cleaned for us top to bottom. Aside from the cleaning issue, the hotel was otherwise amazing, best location and brilliant food options

Customer review rating 5.0/5

David V. N. Couples - Confirmed reviews ALL

Overall had a great stay

Dear David V. N., Thank you for your kind words regarding our location, accommodations, dining options, and staff service. We are delighted to hear that you had a great stay with us and appreciate your positive feedback. Goodbye and best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 4.5/5

Harsh J. Business - Confirmed reviews ALL

I had a wonderful experience and have 2 feedbacks for your hotel. 1) As the foreign tourists come with bigger notes, it would be great if the front office can provide change for smaller denomination. 2) The lifts are always busy, specially during the morning and the wait is really long.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Sofitel Dubai Jumeirah Beach. We are delighted to hear that you appreciated our location, service, and friendly staff. Your suggestions about providing change for smaller denominations and the busy lifts during peak times are valuable. We will certainly take them into consideration as we continually strive to enhance our guest experience. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Joyce D. C. Solo - Confirmed reviews ALL

My stay at Sofitel Dubai Jumeirah Beach was amazing from start to finish. The staff were incredibly kind, welcoming, and helpful throughout my stay. The hotel has a well-equipped gym, beautiful pools, and a great variety of options at breakfast. The location is absolutely perfect — just steps away from the beach and surrounded by excellent restaurants, cafés, and shops. It was the ideal place to relax while still being close to everything. I truly enjoyed my stay and would definitely come back again! :)

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Sofitel Dubai Jumeirah Beach. We are delighted to hear that you found our location ideal and enjoyed the comfort of our amenities, including the gym and swimming pools. It is particularly gratifying to know that our staff's commitment to providing exceptional service positively impacted your experience. We look forward to welcoming you back for another memorable stay in the future. Best regards, Sofitel Dubai Jumeirah Beach

Customer review rating 5.0/5

Mashal R. O. A. Couples - Confirmed reviews ALL

I would like to express my sincere appreciation to the entire team at Sofitel Dubai Jumeirah Beach (JBR) for the warm welcome, exceptional hospitality, and professional service throughout our stay. From the moment we arrived, we truly felt welcomed and well taken care of. The kindness, attention to detail, and professionalism of the team made our stay comfortable and memorable. A very special thank you to Mr. Johari for his outstanding hospitality, kindness, and continuous support. His professional and friendly approach made a real difference to our experience and reflects the high standards of Sofitel. Thank you once again to the entire team for making our stay so enjoyable. We look forward to returning to Sofitel Dubai Jumeirah Beach on our future visits to Dubai. With sincere appreciation,

Dear Valued Guest, Thank you for your kind words and for taking the time to share your exceptional experience at Sofitel Dubai Jumeirah Beach. We are delighted to hear that our team's warm welcome and professional service contributed to the comfort and enjoyment of your stay. It is particularly gratifying to know that Mr. Johari's dedication and hospitality made a lasting impression. We take great pride in our team's commitment to providing attentive and personalized service to ensure all guests feel valued and well cared for. Your appreciation will be shared with the entire team, as it serves as a wonderful motivation. We look forward to the opportunity of welcoming you back on your future visits to Dubai. Your satisfaction is our top priority, and we are eager to create more memorable experiences for you. Warm regards, Sofitel Dubai Jumeirah Beach

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  • 2,688 reviews 9.6/10 Location
  • 3,990 reviews 8.7/10 Room
  • 8,866 reviews 9.6/10 Service
  • 23 reviews 7.5/10 WiFi
  • 2,532 reviews 9.4/10 Food
  • 1,785 reviews 8.9/10 Cleanliness
  • 1,375 reviews 9.3/10 Vibe
  • 1,230 reviews 9.1/10 Breakfast

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