Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 1,285 reviews

Hotel extras

  • An ALLSAFE Clifton environmental UK certified hotel

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms for up to 200 guests

  • Cardiff Central station is just 1.5 km away

  • Leisure facilities including pool, gym and steam room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE CUSTOMS SHED CARDIFF

Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,285 reviews

TripAdvisor Rating  4.0/5  2,809 reviews

Excellent

TripAdvisor rating 5.0/5

Carmen S TripAdvisor review

Was a great experience ! The room had a lot of space, the stuff of the hotel arranged everything before our arrival, we came with a newborn , a 9 years old child, and a dog. Our host Sabina is a great person, was very friendly and helpful.

Great place.

TripAdvisor rating 5.0/5

stephaniep27122407 TripAdvisor review

Enjoy popping in to The customs shed bar in the Novotel hotel. Very friendly staff, Anthony in particular is always so friendly and welcoming to us every time we come in for a drink. We have recommended the bar to a few friends who live local.

Hi Stephaniep27122407, Thank you for taking the time to leave us this great review, it is always a pleasure to respond to such a positive review. I will pass on your message of praise to Anthony, he is always happy to hear of these mentions. We hope to see you again soon. David

Good times

TripAdvisor rating 5.0/5

Nomad05103671909 TripAdvisor review

The customs shed is a fabulous bar in the Novotel lovely cosy bar. Trendy and lovely atmosphere live sports no better combination. The staff are fantastic, especially Anthony who always goes above and beyond always making me and partner feel welcome. Keep up the good work, love coming here.

Hi Nomad05103671909, Thank you so much for this great review, it is so nice to read that you had really enjoyed yourself. It is great to read that you enjoyed the vibe in the Customs Shed and the staff had helped you to enjoy this as well. I will pass on your message of praise to Anthony, he is always pleased to hear of this. We hope to see you again soon. David

Great Stay.

Customer review rating 4.5/5

H. Couples - Confirmed reviews ALL

Staff go out of their way to assist. Nothing is too much trouble.

Dear JUDI, Thank you for your very kind words. Very much appreciated and our reception team will be delighted to hear that you enjoyed yourselves. We look forward to welcoming you back soon! Warmest regards, Kamilla Robak Rooms Division Manager

A very clean hotel and so quiet

Customer review rating 5.0/5

Peggie A. Couples - Confirmed reviews ALL

Loved the soa/ swimming pool Great team of staff and will return fir a longer stay the next time

Hi Peggie, Thank you so much for all your kind comments, it is always a pleasure to answer a review with such positive comments about your whole experience here at the Novotel Cardiff. We hope to see you again soon. David

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Other web-users rate our hotel

  • 773 reviews 9.1/10 Location
  • 1,625 reviews 5.2/10 Room
  • 1,532 reviews 8.3/10 Service
  • 9 reviews 6.2/10 WiFi
  • 814 reviews 4.2/10 Cleanliness
  • 770 reviews 5.1/10 Comfort
  • 655 reviews 7.5/10 Breakfast
  • 650 reviews 7.7/10 Pool

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