Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,373 reviews

Novotel Cardiff Centre - Image 1
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Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,373 reviews

TripAdvisor Rating  4.0/5  3,112 reviews

Certificate of excellence 2024

Bad experience re room being very cold and other criticisims

TripAdvisor rating 3.0/5

Freedom337968 Families - TripAdvisor review

Room heating did not work evening/night. We were provided with a small room heater, not adequate,after complaining, and then an additional duvet. Plus no maintenace workers available after 4pm. Breakfast tray left out in corridor all day. Poor beahaviour of young children in the jaccuzi and also steam room etc. Mananager not available in the evening and also morning check-out. Request refund.

Very nice hotel in the centre of Cardiff

TripAdvisor rating 5.0/5

Philippe B TripAdvisor review

The first thing you notice is that there’s plenty of space in the car park. We got upgraded and the room and the bed were great. We used the pool with sauna and steam room which wasn’t busy at all. Finally the bar restaurant is very cosy with a decent selection. The breakfast buffet is plentiful. It’s the best Accor hotel in Cardiff.

Great experience

TripAdvisor rating 5.0/5

Anon1968c TripAdvisor review

We ate in the restaurant at the hotel and Sabina Daryna who served us went above and beyond. She was super friendly and helpful. She is a credit to the team there and deserves some recognition . The food was also very good and reasonably priced. Highly recommend

What a Fantastic place

TripAdvisor rating 5.0/5

Emily R TripAdvisor review

I came to Novotel for the first time yesterday for 1 night stay with my two daughters. It was amazing from start to finish. Very welcoming , room was lovely, gym & pool was perfect & breakfast was beautiful. Great value for money ! If I could give more than 5 stars I would ❤️ we will definitely be returning & will recommend to friends & family. Thankyou for a lovely weekend xx

Definitely stay here again.

TripAdvisor rating 5.0/5

Happiness713090 TripAdvisor review

A lovely one night stay. Gym, Pool & steam room were excellent 👌🏻. Breakfast definitely worth it. Reception staff Extremely helpful & informative. I would definitely stay here again. The history of the building with old maps and pictures on the wall was interesting. It's a great location for a run down the wharf to the bay/barrage and close to the city centre. The sofa bed is more suitable for children, instead of my 70 year old mum.

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Other web-users rate our hotel

  • 1,089 reviews 9/10 Location
  • 1,988 reviews 5.5/10 Room
  • 1,847 reviews 8.1/10 Service
  • 23 reviews 5.3/10 WiFi
  • 1,012 reviews 5.7/10 Comfort
  • 919 reviews 4.8/10 Cleanliness
  • 787 reviews 8.6/10 Breakfast
  • 746 reviews 8.4/10 Pool

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