Novotel Cardiff Centre

Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 887 reviews

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Hotel extras

  • An ALLSAFE Clifton environmental UK certified hotel

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms for up to 200 guests

  • Cardiff Central station is just 1.5 km away

  • Leisure facilities including pool, gym and steam room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

  • By plane

    BRISTOL AIRPORT At 40km / 25 miles

  • By plane

    CARDIFF WALES ARPT At 40km / 25 miles

  • By plane

    LONDON HEATHROW APT At 241km / 150 miles

  • By train

    CARDIFF CENTRAL At 1km / 1 miles

GPS:51.47643, -3.167866

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE CUSTOMS SHED CARDIFF Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  887 reviews

TripAdvisor Rating  4.0/5  2,737 reviews

very good stay

Customer review rating 4.0/5

Paul A. Business - Confirmed reviews ALL

I never receive the invoice or receipt for the stay, is there a way of retaining this online

Dear PAUL A., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Julian Assistant Front Office Manager

Excellent conference spaces and helpful staff

TripAdvisor rating 5.0/5

986cardiffj TripAdvisor review

Our team - Cardiff Jets - held a registration evening at Novotel Cardiff and the experience was great. We had a choice of several conference rooms which provided all of the facilities we needed to present and the staff were very helpful in helping us to adjust the room to our specific needs. We will definitely be returning for future meetings!

Dear Cardiff J, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Comfortable rooms

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Friendly welcome and efficient check-in Information about the stay and welcome drink provided Comfortable room and bed - bit tired in places (walls could do with a tidyup) but furnishings were good.

Dear CARMEN E., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Julian Assistant Front Office Manager

Brilliant all round

Customer review rating 5.0/5

Luke B. Families - Confirmed reviews ALL

Loved the pool, loved the car parking, loved the lifts

Dear LUKE B., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Julian Assistant Front Office Manager

A good hotel within easy walking distance to the city , and includes leisure facilities but there is a daily’ fee for parking.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed our stay at the Novotel.

Dear JACKIE V., We very much appreciate your comments regarding your stay at the Novotel Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Julian Assistant Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 593 reviews 9/10 Location
  • 1,277 reviews 5/10 Room
  • 1,164 reviews 8.1/10 Service
  • 8 reviews 6.7/10 WiFi
  • 676 reviews 3.8/10 Cleanliness
  • 609 reviews 4.7/10 Comfort
  • 556 reviews 6.1/10 Breakfast
  • 473 reviews 7.5/10 Pool

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