Mercure Lyon Est Chaponnay Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,184 reviews

Mercure Lyon Est Chaponnay Hotel - Image 1
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Description

Hotel extras

  • EV charging stations.

  • Close to Eurexpo and the Stade des Lumières (the Olympic Park)

  • Free private car park

  • Homemade, seasonal catering served in the dining room, terrace, or bedroom

  • 2 meeting rooms, co-working spaces at the bar

Our accommodation(s)

Hotel location

Mercure Lyon Est Chaponnay Hotel

565 Rue Tony Garnier, ZAC DU CHAPOTIN
69970 CHAPONNAY
France

GPS:45.649531, 4.920609

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Brasserie

Our chef Mélanie POISSON offers cuisine made from fresh, seasonal produce. In a contemporary setting, our team will be happy to advise you in your choice of wines in order to best combine the flavors.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,184 reviews

TripAdvisor Rating  4.5/5  426 reviews

Good location near motorway

Customer review rating 4.5/5

Mr K. M. Couples - Confirmed reviews ALL

Comfortable rooms, clean and helpful staff. Disappointed to find restaurant was closed on Sunday night which I didn’t find out until after I’d booked the room.

Dear Mr M., Thank you very much for your feedback and the positive words regarding our staff Yes, you're right, our restaurant has been closed the weekend for 12 years now. It was a strategic choice to keep our staff (cause now, they have their weekend) and because we knew that there were other possibilities walking distance. It is indicated on our website and friday and saturday,our receptionnists call every single guest on arrival the day after to let them know that our restaurant is closed and to suggest them other places. I hope that you received this phone call? We would be glad to welcome you during the week (or even the Friday evening), so you could taste the fabulous card of our cheffe Mélanie Looking foward to welcoming you again Best regards Elodie HOUSSAIS Hotel Manager h5…

Very good

Customer review rating 5.0/5

Roger Couples - Confirmed reviews ALL

Everything a 10. Clean,nice personel,we'll come again.

Dear Mr B., Well, see you soon then! And thank you for this very good comments Elodie HOUSSAIS Hotel Manager h5…

Well located

Customer review rating 4.0/5

D. Couples - Confirmed reviews ALL

Ok

Dear MICHEL D., We thank you for taking the time to leave your review. We hope to see you again very soon and that your next visit will be even better than this one ! Sincerely, Nina, Relation Client Guest Relation

Great Stay, Great staff

Customer review rating 4.5/5

Duc D. C. Friends - Confirmed reviews ALL

Very well run hotel, with very pleasant and efficient staff. Had to take one point off for the room size however.

Expected more value for the money

Customer review rating 2.5/5

Filips Couples - Confirmed reviews ALL

Great breakfast and handy dining in possibility Airco not working, making the room too hot to sleep Little bit too expensive for what you get

Dear Sir V., We thank you for taking the time to share your opinion following your stay in our hotel. Regarding the temperature problem in the room, our heating system is general. This means that either the entire hotel is in heating mode, or the entire hotel is in cooling mode. Unfortunately, we were not spoiled in terms of weather for the month of April and the beginning of May. It was still quite cool, and when you visited we were still in heating mode. We are waiting for the weather to stabilize before we can turn on the air conditioning. We understand that in mid-season, depending on the customers, some may be more or less hot. However, we hope that you will keep pleasant memories of your stay with us and wish you a very good day. Sincerely, Nina, Relation Client Guest Relation

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Other web-users rate our hotel

  • 187 reviews 8.3/10 Location
  • 480 reviews 6.5/10 Room
  • 478 reviews 9.1/10 Service
  • 223 reviews 7.8/10 Breakfast
  • 182 reviews 6.9/10 Cleanliness
  • 81 reviews 7.2/10 Value
  • 19 reviews 9.2/10 Bar

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