The Hotel is really nice and well located, close to the shopping mall and the Federal University of the ABC. The service was really nice. Both the bedroom and bathroom are large and very clean. The coffee is good!

Me and my girlfriend stayed at the hotel and we had a very good experience. The room and the bathroom was clean and is very confortable. Nice bed, in a calm place, so we could sleep very well. I recomend this hotel.

Online check in not worth, since you have to face queues anyway. Good service, excellent cleanliness , breakfast , location and staff. Guys from parking lot used unduly my car, and both seats (driver and passenger) were on wrong position as someone slept there. Also a complain regarding the toilet lights at the ground floor. As it has a presence sensor, if you are sat down at the toilet seat, the lights switches off although you are still sat down making your basic needs. Service, buffet, staff and location are good

Very standard quality, well located, and good price for A Club members if bought in advance. Staff very helpfull, including backstage (reservation). I spent just one night, arriving late and leaving very early. in the morning

The whole hotel was very good, the dinner was for a fair price and pretty good and the room was perfect for what we needed it for. The staff was kind and gentle; and the checkout was fast and easy to do.

This is a typical Ibis Hotel. Very simple but clean and with nice staff. Its location is very good because there is a nice public park beside it if you want to jog or walk and also a mall on the other side of the street with good stores and places to eat.

The Hotel is very nice but we were very disappointed when we realized that the daily rate does not include parking. And a no nonsense local hotel to store guests' cars. It must be made clear on the website that the guest must pay for parking in addition to the daily rate.

We stayed for one night so didnt bother to change rooms. We stayed at 10th floor w. good south view overlooking park and mall which are both a few feet away from the lobby entrance. Hotel seems to be non-smoking but our room smelled cigarette inside.

Good and quiet but it could have been better. The internet access is very unstable, while is bad for person that's traveling. The breakfast is good. The position is great because in front of the hotel there is a shopping center.

Hi, Had a good stay over two weeks. Very friendly personnel, tidy and efficient room, clean air -- in sum, a straightforward, relaxing place. One problem: one of the parking attendants aggressed me with a hotel guest's car, and there was no formal apology or measure taken by the hotel -- in my opinion a serious issue. Guests should be treated respectfully, and people that do not have no business being employed by a hotel. Still puzzled there was no management response. I guess different country, different habits -- in the US, there would have been a formal process set up. Unfortunate bad mark for the hotel.

Typical Ibis quality, Rooms have no heating making them a little cold in winter time. Well located with suficiente aminities nearby such as a shopping center with several restaurants and a food court. Good option for a reasonable price.

The hotel ibis santo andre is a privileged place in its location, with easy access to any region of the ABC or the south of the capital city. Employees attentive, with the necessary comfort. My difficulty is with the parking, but I'm looking for resolving this problem. Recommended, always.

Very well located hotel close to a mall and a park. For those who likes to jog it is the best option in the region. There is an empty refrigerator in the room that you can fill with whatever you want to eat or drink. Cable TV and free internet.

The room is simple... Have a good television with cable channels. Excellent internet access, strong signal. The bathroom shower was a little bit weak, low volume / flow of water. Is necessary some improvements in cleaning.

First, we found the receptionist at check in was not very kind. However, I spent a quiet night and the next morning was very good coffee and education of staff in the café and check out. Thanks for convenience.