Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.9/5 3,887 reviews

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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  3,887 reviews

TripAdvisor Rating  3.0/5  3,065 reviews

Great location and value for money

TripAdvisor rating 5.0/5

Anne E Families - TripAdvisor review

Lots of room. Great comfy beds and pillows. Very quiet and great location. Staff super friendly and appreciated the reasonably priced late checkout. Will definitely stay here again. Close to shopping and restaurants. Very happy with our choice of hotel

Customer review rating 4.0/5

Chris K. Families - Confirmed reviews ALL

Been there before and had a great stay

Dear Chris K., Thank you for choosing to stay at the Grosvenor Hotel Adelaide once again and for taking the time to share your feedback with us. We are thrilled to hear that you had another great stay with us. Your loyalty is greatly appreciated, and we are pleased that we could once again provide you with an enjoyable experience. We look forward to welcoming you back to the Grosvenor Hotel Adelaide for many more great stays in the future. Sincerely, Ishwar Front Office Assistant Night Manager

Clean and comfortable - good location

Customer review rating 4.0/5

Kathleen M. M. Friends - Confirmed reviews ALL

The only downside to my 2-nights stay was that there was continual 'stomping' around the floor and banging of door/drawers which kept me sleep deprived. Unsure whether this was from above or on either side. It happened both nights.

Dear Kathleen M., Thank you for choosing to stay at the Grosvenor Hotel Adelaide and for sharing your feedback with us. We are pleased to hear that you found your room clean and comfortable and that you appreciated our good location. We apologize for the disturbance caused by noise during your stay and for the inconvenience with the TV. Your comments about the noise and TV issue have been noted, and we will work to address these to ensure a more peaceful stay for our guests in the future. Regarding the accounting system, the additional $5 charge was a surcharge, and we apologize for any confusion this may have caused. Your feedback about breakfast options and carpet stains is appreciated, and we will take these into consideration as we continue to improve our services and facilities. We appreciate your feedback about noise levels, and we will ensure that information about how to report noise disturbances is made available to guests. We hope to have the opportunity to welcome you back to the Grosvenor Hotel Adelaide in the future for a much-improved stay. Sincerely, Ishwar Front Office Assistant Night Manager

Well located and good customer service

Customer review rating 5.0/5

Dennis Business - Confirmed reviews ALL

Always clean, always good customer service and location is great

Dear Dennis Donald S., Thank you for sharing your positive experience at Grosvenor Hotel Adelaide. We are delighted to hear that you found our hotel well located and that you received good customer service during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we are pleased to hear that you consistently find our hotel clean. Your kind words about our customer service and location are greatly appreciated by our team. We look forward to welcoming you back to Grosvenor Hotel Adelaide on your next visit. If there is anything specific you enjoy about your stays with us or if there are any areas where we can further improve, please do not hesitate to let us know. Sincerely, Ishwar Front Office Assistant Night Manager

Our go to hotel for Adelaide.

Customer review rating 4.5/5

Louise Families - Confirmed reviews ALL

My no. 1 preference for hotel stays. Only thing- shower heads need replacing- as water sprays everywhere.

Dear Louise S., Thank you for choosing Grosvenor Hotel Adelaide as your go-to hotel in Adelaide and for making us your number one preference for hotel stays. We truly appreciate your loyalty and are thrilled to be your preferred accommodation choice. Your feedback regarding the shower heads is valuable to us, and we apologize for any inconvenience this may have caused during your stay. We have taken note of your comments and will address this issue promptly to ensure a more comfortable experience for our guests in the future. We look forward to welcoming you back to Grosvenor Hotel Adelaide on your next visit to Adelaide. If there is anything else we can do to enhance your stay, please do not hesitate to let us know. Sincerely, Ishwar Front Office Assistant Night Manager

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Other web-users rate our hotel

  • 2,179 reviews 9.1/10 Location
  • 3,422 reviews 5.2/10 Room
  • 2,366 reviews 9/10 Service
  • 47 reviews 6.9/10 WiFi
  • 1,796 reviews 4.5/10 Comfort
  • 1,506 reviews 4.6/10 Cleanliness
  • 1,273 reviews 2/10 Amenities
  • 771 reviews 3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.