* Wi-fi connection in room was unstable * broken kettle * missing light cover * complication to print invoice * approx 10 min waiting for check-in * very expensiv regarding hotel condition

I find the hotel extremely well located. Great staff and comfy bed. Good food and beverage selection. A big shout out to Catalin at the reception who allowed me to check in before and upgraded me (which was much appreciated after a long flight). Overall very pleasant stay and a totally recommended option.

Helpful staff- rooms nice and cleaned on time, lovely Spa area although Pool could be a bit warmer - Breakfast needed more variety but that’s only a minor complaint

we are always staying all over the world in one of the accor brands and usually we are satisfied

Great location in Bucharest, in the middle of the old town. Close to pubs, restaurants, etc

We arrived to the Hotel on night we were received in very good way our room was fine we enjoyed our stay at the Hotel and in Bucharest The front desk personal was very helpful and answered our questions and requests politely and with a lot patience We were disappointed with the breakfast , the variety on food was very limited and the quality of the food was poor and in some case the food was not enough and personally I was disappointed because the food quality was reduced Another disappointment is the SPA ,which is very limited the SPA should be upgraded

VERY GOOD LARG ROOM

Very nice and clean place. The staff was amazing, helped with everything around the city and always very kind. The room very comfortable and clean. We went with 2 small children and we had a perfect stay.

Professional team and great experience overall.

All was fine, i spent 6 days in the city, sleeping well at the hotel

Very friendly staff, very comfortable room (stayed in an executive room)... comfy bed, good bathroom, good internet access. Easy walking distance to the old town for food and entertainment. Average breakfast but still to a good standard.

The hotel didn't disappoint with its central location and nice facilities. I made the booking last minute (on the day of) due flight disruption, even though the hotel was super busy, the front desk was very accommodating to let me check in early so I didn't have to wonder around on a cold day waiting for my room to be ready. The room is clean, well maintained, even with separate bathtub and shower in the bathroom. Wifi signal strong and up to the speed (no pun intended) if I chose to work, and in-room safe is laptop capatible. Unfortunately due to the war in Ukraine, they were dealing with a lot of overstaying guests, the hotel was fully booked on the day, they were not able to upgrade me with my status. Two things prevent me from giving this hotel a 5 star: the toilet is separate from the bathroom, washing hands afterwards is not convenient. and the bed is lower than normal with mattress being a bit soggy.

Excellent hotel and very service staff. Good breakfast. Good meal in the hotel restaurant. The room little bit small for 2 parents with two kids in winter - too many clothes to take... Kid say that sofa was not comfortable for sleep

Like all the times I come to the hotel The hotel provides excellent service I come to the hotel every month and every moment enjoys the service I also wanted to know what's going on with your loyalty program this year Why not change the plan and extend the loyalty status There are still restrictions that are hard to fly and I am afraid of losing the platinum charger I have

Perfect situation in center of Bucharest. All personel was perfect as usual. Room was very clean and comfortable. Breakfast was tasty and large assortiment of different food. The restaurant for lunch and dinner was perfect with very tasty food and a large assortiment of wine and very lovely personel.