ibis Aracatuba Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 5,023 reviews

ALLSAFE approved hotel

ibis Aracatuba
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+ 15 Services

Hotel extras

  • 20 minutes by car to Araçatuba Airport;

  • 4 minutes by car to Araçatuba Bus Terminal

  • 2 minutes drive to Marechal Rondon Highway

  • Pet-friendly hotel! Small animals are welcome here

  • Children are welcome! Up to one child in the same room as parents

Hotel location

ibis Aracatuba

Avenida Brasilia 2500
Jardim Nova Iorque
16018000 aracatuba
brazil

Fax: (+55)18/21035301

Check-in from 12h00

Check out up to 12h00

  • MARECHAL RONDOM ROAD:  ARACATUBA

  • By plane

    AIRPORT At 10km / 6 miles

  • By plane

    DARIO GUARITA At 20km / 12 miles

  • By plane

    GUARULHOS At 600km / 372 miles

GPS:-21.22866, -50.437785

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN GRILL

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Aracatuba

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,023 reviews

TripAdvisor Rating 4.0/5

577 reviews

Reasonable service

Customer review rating 2.5/5

Marcelo J. Families - 07/09/2021 Confirmed reviews ALL

To be honest, I have been in many Ibis worldwide and I found this one quite tainted.

Hi, Mr. Marcelo! Thank you very much for sharing your assessment of Ibis Araçatuba. We have a schedule for the renovation and revitalization of the hotel, but due to the pandemic we had delays. Thanks again for sharing your experience and we hope to see you again soon. Yours sincerely, Edicarlos Rodrigues General manager

Tranquilo

Customer review rating 4.0/5

Silvio Business - 30/08/2021 Confirmed reviews ALL

Normal

Olá, Sr. Silvio! Muito obrigado por compartilhar a sua avaliação sobre o Ibis Araçatuba. Ficamos felizes que tenha gostado da sua hospedagem conosco. A localização ao lado da Rodovia Marechal Rondon, na principal avenida de acesso a cidade oferece fácil acesso às principais opções de lazer e compras, com muita comodidade. A estrutura e o atendimento são de qualidade para que nossos hóspedes curtam sem preocupações! Obrigado mais uma vez por compartilhar a sua experiência e esperamos revê-lo em breve. Atenciosamente, Edicarlos Rodrigues Gerente Geral

Very clean, polite staff

Customer review rating 5.0/5

Bruno Business - 26/07/2021 Confirmed reviews ALL

Despite staying very briefly, the staff was great as always.

Hello Mr Bruno! Thank you very much for sharing your assessment of Ibis Araçatuba. We are happy that you enjoyed your stay with us. The location next to Rodovia Marechal Rondon, on the main avenue of access to the city, offers easy access to the main leisure and shopping options, with great convenience. Thanks again for sharing your experience and we hope to see you again soon. Graciously, Edicarlos Rodrigues General manager

Quiet and comfortable stay

Customer review rating 4.0/5

Anonymous Business - 29/04/2021 Confirmed reviews ALL

Throughout stay and how Always, the comfortable is the better. But could have more channels in TV.

Hello, Mr. Gustavo! Thank you very much for sharing your review of Ibis Araçatuba. We are happy that you enjoyed your stay with us. Regarding the TV channels, we will be analyzing the possibility of expansion. Thanks again for sharing your experience and we hope to see you soon. Graciously, Edicarlos Rodrigues General manager

Very Nice Attendants

Customer review rating 5.0/5

Joao P. M. Business - 19/03/2021 Confirmed reviews ALL

Service in general very good, people happy working e doing a great job, despite de COVID troubles...

Olá João Paulo Agradecemos os seus comentários sobre sua estada no Ibis Araçatuba. Foi com muito prazer que recebemos seus elogios. Não deixaremos de compartilhar os seus comentários com toda nossa equipe . A sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diáriamente para lhe prestar um serviço excepcional. Esperamos revê-lo em breve novamente. Atenciosamente João Renato Tozato Gerente Geral - ibis Araçatuba ** Compartilhe sua experiência com outros Viajantes - Conte como foi sua experiência no ibis Araçatuba no Trip Advisor: www.tripadvisor.com/reviewit ** (Copie o link e cole no seu navegador)

Good stay

Customer review rating 4.5/5

Bruno D. Business - 26/01/2021 Confirmed reviews ALL

Clean, organized, great staff.

Olá Bruno Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, João Renato Tozato Gerente Geral - ibis Araçatuba

No dinner available/ grumpy receptionist

Customer review rating 3.0/5

Tiago B. Business - 25/01/2021 Confirmed reviews ALL

First of all, the receptionist was very angry, grumpy and not so friendly! I have hosted in this place many times, and all the people used to be attentive and prompt to any kind of request, but unfortunately the guy who got my reservation at reception was a disaster! Second one, during 2 days (my hosting period) hadn’t dinner service! I was very tired, and due government restrictions (Covid), all restaurants close at 8pm, I mean, my only option were McDonald’s....

Olá Tiago Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, João Renato Tozato Gerente Geral - ibis Araçatuba

Very good location, outstanding staff.

Customer review rating 5.0/5

Elder M. Families - 13/09/2020 Confirmed reviews ALL

The hotel environment is good and fair, good location, provides what is announced and expected. The parking lot is good and free. The staff is very attentive and friendly. I did not try the restaurant and/or breakfast in this stay.

Olá Vera Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, João Renato Tozato Gerente Geral - ibis Araçatuba ** Compartilhe sua experiência com outros Viajantes - Conte como foi sua experiência no ibis Araçatuba no Trip Advisor: www.tripadvisor.com/reviewit ** (Copie o link e cole no seu navegador)

OK

Customer review rating 3.5/5

Luiz G. B. G. Business - 28/08/2020 Confirmed reviews ALL

Good, but the room was not cleaned when we got in

Good stay

Customer review rating 4.0/5

Jose T. D. S. Business - 21/03/2020 Confirmed reviews ALL

I'm stay in your hotel for busyness. It were very quickly , for one night . I sleeping very well and coffeebrack it was delicious. Congratulations

Olá Jose Tadeu, Agradecemos os seus comentários sobre sua estada no Ibis Araçatuba. Foi com muito prazer que recebemos seus elogios. Não deixaremos de compartilhar os seus comentários com toda nossa equipe . A sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diáriamente para lhe prestar um serviço excepcional. Esperamos revê-lo em breve novamente. Atenciosamente João Renato Tozato Gerente Geral - ibis Araçatuba ** Compartilhe sua experiência com outros Viajantes - Conte como foi sua experiência no ibis Araçatuba no Trip Advisor: www.tripadvisor.com/reviewit ** (Copie o link e cole no seu navegador)

Dinner

Customer review rating 4.0/5

Lc Business - 03/02/2020 Confirmed reviews ALL

the hotel did not offer the dinner

Olá Luis Obrigado por dedicar tempo para compartilhar seu feedback. Nosso restaurante oferece café da manhã no sistema buffet, almoço e jantar no sistema a lacarte. Não deixe de conferir nossas opções em sua próxima hospedagem. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, João Renato Tozato Gerente Geral - ibis Araçatuba

sufficient

Customer review rating 3.5/5

Liliane F. Business - 26/12/2019 Confirmed reviews ALL

Good

Olá Liliane Obrigado por dedicar tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, João Renato Tozato Gerente Geral - ibis Araçatuba

Good

Customer review rating 4.5/5

Anonymous Couples - 29/10/2019 Confirmed reviews ALL

Good

Customer review rating 4.0/5

Allan Business - 22/10/2019 Confirmed reviews ALL

I have stayed there 3 times before. It has always been good. My only complaint was with the coffee. In the past at breakfast you always had a great coffee (Brazilian coffee is great). Now you have a machine and the coffee was not the same quality as before. Please bring back the good coffee again.

Ok'

Customer review rating 3.5/5

Solrac S. Business - 05/10/2019 Confirmed reviews ALL

Dentro do esperado

Olá Solrac Obrigado por dedicar tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, João Renato Tozato Gerente Geral - ibis Araçatuba

Excellent hotel

TripAdvisor rating 4.0/5

fsmesquita Couples - 16/01/2019 TripAdvisor review

Very nice hotel. Staff makes you feel home, is very prestative and is Always ready to help . The room is clean and quiet. Breakfast is simple but good and tasty. The neighborhood is peaceful. A good value hotel.

Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay at ibis Araçatuba, specially our team service and breakfast. We hope to see you again soon. Best regards, Marilia Oliveira - General Manager.

Ibis ARU

TripAdvisor rating 3.0/5

349tads Business - 07/05/2018 TripAdvisor review

No problems with anything except smell of the room. WHen the AC was running the room smelled like sewer gas. I tried not to run the AC and did not make a complaint, because I wasnt sure about the source. However, when I returned a day later; I was placed in the room above this one and the same problem was immediately apparent. I went down two doors to my friend's room and his did not smell.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Aracatuba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marilia Oliveira General Manager - ibis Araçatuba

Very Good

TripAdvisor rating 4.0/5

Jorgexilinx Couples - 27/04/2017 TripAdvisor review

Good accomodation, good price, good food. It is close to highway and also close to shopping center that is very important when you get some trip. The wi-fi is good. The only problem was the TV, specially about channels and the quality of image that is bad.

Dear Customer, Thanks for your opinion about your staying at ibis Araçatuba hotel. We are looking to optmize our service and offer as much quality as we can. We hope to have you again in our hotel. Best regards, Edevaldo Santos General Manager ibis Araçatuba

A great weekend

TripAdvisor rating 4.0/5

MimisSP Family - 27/05/2015 TripAdvisor review

The hotel is well located in a important avenue of the city and it is very confortable. The breakfast is very good too and it was very usufull the free wifi. My family and I had a wonderful time together.

Dear Mimi, Thanks for your opinion. We are looking to optmize our service and offer as much quality as we can. We hope to have you again in our hotel. Best regards, Edevaldo Santos General Manager

clean as expected

TripAdvisor rating 4.0/5

EdneyF Business - 29/04/2015 TripAdvisor review

For a small town like Aracatuba, this is a nice place to stay. Close to a very good restaurant (Bola 7), in a walking distance of it. Decent breakfast, close to both downtown and highway, is a nice place to stay. Calm, clean and EZ in/EZ out.

Dear Customer, Thanks for your opinion. We are looking to optmize our service and offer as much quality as we can. We hope to have you again in our hotel. Best regards, General Manager

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