Upon arriving in the room I noticed the sink clogged and I informed the reception, however I was not attended at any time of my stay. The drain was disgusting with hair. Unfortunate. It is worth remembering that I am a customer and whenever I travel to any Brazilian city or not, the first option is always Ibis.

Matheus the SUPERSTAR!! (Apologies if spelt incorrectly) Matheus was absolutely amazing at check in, well done mate! Thank you for making our stay so wonderful :) Breakfast was also delicious and the remainder of the team were also very lovely and helpful.

Reception peoples wher un experienced kids It's took 1 hour for check in even though I don't web check in Advance Hotel Location was dirty and unsafe Cleaning was poor Internet was v v v v worst First time I am disappointed with some Accor hotels or Ibis budget

The hotel is a danger. Principally for 2 reasons 1) On arrival on the 20th floor the hall ways was flooding through the grates on the walls.It was raining heavily outside and water was oozing in. I walked to my room as the carpet squelched underfoot2) on entering the room i went to close the window. The handle came off the window as it had not even been screwed on. The bolt that was suppose to keep the handle on the window flew off and down 20 floors- if someone had been stood underneath it would have cause serious harm or worse. Of because the window did not close the noise of the street could be heard all night. Added to the flood water from the hall way creeping towards the gap under my door and the broken window, this meant that when it rained I had to keep all my cloths and luggage in the bathroom as it was9 ironically) the driest part of the room! The staff were friendly but could not speak English so my report to them of the flood and the broken window was not delt with. Also of note is that my colleagues were deeply concerned at the hotels location ( the were Sao Paulo residents) apparently the location is known to be a bad area and dangerous to walk there at night. This did not bother me as I took taxis everywhere but , given that local people were telling me not to walk in that area at night , I think maybe if thats something that potential guests my be concerned with then it worth putting this on the review.

This hotel is a good place for the people want stay only one nigth. The size os room is perfect for a couple with this objective. in my case I went to SP only for one party on Saturday and stay on this hotel.

It is cheap, close to subway, bus stations, restaurants, museums and (old) downtown. It is safe during the day. It seems to be pretty safe to walk on the main streets at night However, you should take care to walk around other streets at night.

Great young receptionist, good cleanliness and great place. It is in the middle of downtown Sao Paulo, close to the main tourist attractions and means of transport enough bundles in the region. Free wi-fi access throughout the hotel, only missing a minibar and a phone.

Noising during the night due the beside room. The attendant on reception is not so nice. The place is located with few options to eat, there wasn't a bakery for instance. There is no intercom in the room.

Staff who sends emails threatening to cancel checkin after 18:00 even though a credit card was provided. Staff feels that they can cancel a pre-arrival checkin although a credit card full details has been provided since I have done the reservation.

Cheapest hotel with good stay on Sao Paulo downtown. Recommendable with higher score mainly due to sleep quality and breakfast. It's very good located in Sao Paulo and practice and quickly stay wheter you in business or recreation.

The service in general it was excelent. The people and the localization. The hotel is very good for who want to know the downtown and too is very nearly the metro. And there are many place to visit, for exemple The Pinacoteca, Republica Place, Luz Station and others.

Hotel simple, but neat and clean. The location is good for those on foot, metro stations close and easy public transport for the day. Location not safe at night, it is not recommended transit walk the night

The first room we were offered was smelling sewage, then we complained at reception and our room was changed to one which was good. The breakfast is simple but good and the live music was pleasant The mattress could be better.

I had a nice stay in the hotel, however there were some points to improve such as * The resrvation was in my wife name, Nobody knew the reason ( Itraveled bymyself) * I had on line check in advance, but i had to wait a long time in the lobby ; * The breakfast could be better; I would recomend his hotel and i would come back,

No doubt the Ibis Budget is the worst choice of hotel. The service is poor, the breakfast terrible and the room looks like an Egyptian sarcophagus. I understand that it is an economic hotel, but at this price there are much better hotels in São Paulo