Novotel Port Harcourt 4 stars

Customer review rating (ALL Rating) 4.3/5 399 reviews

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Novotel Port Harcourt - Image 1
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Novotel Port Harcourt - Image 4
3 Stadium Road Rumuomasi, Port Harcourt Rivers State, 500102 PORT HARCOURT RIVERS STATE, Nigeria

Description

Hotel extras

  • Modern gym, outdoor swimming pool and Lawn-tennis court for fitness and relaxation.

  • Our Elegant restaurant and terrace are suitable for local and international dining experience.

  • We provide Complimentary high-speed WIFI in all rooms and public areas

  • Located near Golf course and polo club for premium recreation and refined social engagement.

  • Situated 25 minutes from the airport, offering easy access to local and international travels.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room

Photo out of - Superior Room

Enjoy work and quietness. Our deluxe room features modern decor, ergonomic comfort and high-end facilities, hair dryer, mini bar, Internet access, cable TV, safe, tea and coffee making facilities. Up to 2 adults.

  • Views:

    City View

Max. number of persons
4

Bedding

Queen size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • Bedding 1 x Queen size bed(s) and 1 x Queen size bed(s)
  • Views: City View
See availabilities

Whether relaxing or working, you will feel like a VIP in our unique suite featuring a bedroom, bathroom with hair dryer, living room, kitchen, air conditioning, cable TV, Internet access, personal safe, minibar, tea/coffee. Max. 2 adults.

  • Views:

    City View

Max. number of persons
4

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Novotel Port Harcourt

3 Stadium Road Rumuomasi, Port Harcourt Rivers State
500102 PORT HARCOURT RIVERS STATE
Nigeria

GPS:4.834717, 7.017083

Telephone
Fax +234 916 486 1085
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • PHC Additional charge
  • PORT HARCOURT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 117 rooms
  • 2 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • 29 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • French

Laundry / Valet Services

  • Pressing
  • Dry cleaning / Ironing

Entertainment

  • Karaoke
  • Pool Table

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Buffet

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children
  • Play area

Well-being

OUTDOOR POOL

  • Outside

GYM

  • On site

Sports and leisure

Boules/petanque Additional charge

  • On site

Badminton court Additional charge

  • On site

Athletics stadium

  • On site

Badminton court

  • Nearby

Table tennis

  • Nearby

Miniature golf

  • Nearby

Volleyball Additional charge

  • On site

Basketball court Additional charge

  • On site

Athletics stadium

  • Nearby

Basketball court

  • Nearby

Volleyball

  • Nearby

Boules/petanque

  • Nearby

Jogging track

  • Nearby

Squash court

  • Nearby

Squash court Additional charge

  • On site

Jogging track

  • On site

Football

  • On site

Table tennis Additional charge

  • On site

Bodybuilding equipment/Gym

  • Nearby

Miniature golf Additional charge

  • On site

Football

  • Nearby

Bodybuilding equipment/Gym Additional charge

  • On site
  • On site

THE GARDEN BRASSERIE

Photo out of - THE GARDEN BRASSERIE

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

Cooking style
International
Capacity
85
0 Port Harcourt Rivers State, Nigeria
Menu PDF

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Credit card
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Salt-free menu
  • Vegetarian menu

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

SOMBRIERO

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  399 reviews

Customer review rating 4.0/5

Eugene O. Business - Confirmed reviews ALL

Dear valued guest, We are glad to hear that you enjoyed your stay with us at Novotel Port Harcourt. We strive to deliver excellent service and a memorable experience for all our guests. Your feedback is greatly appreciated and we hope to see you again soon! Thank you for choosing Novotel Port Harcourt.

Customer review rating 3.5/5

Lal S. S. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. We look forward to welcoming you back soon! Sincerely, Novotel Port Harcourt Management

Customer review rating 2.0/5

Christopher A. Business - Confirmed reviews ALL

Dear Christopher, Thank you for taking the time to tell us about your experience at Novotel Port Harcourt. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Port Harcourt

Customer review rating 4.0/5

Amaechi O. Business - Confirmed reviews ALL

Dear Amaechi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Port Harcourt

Customer review rating 5.0/5

Ehab A. Business - Confirmed reviews ALL

Dear Esteemed Guest, We are delighted that you enjoyed your stay with us at Novotel Port Harcourt. We strive to provide our guests with a pleasant and memorable stay, and we are thrilled that you had a good experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Thank you for choosing Novotel Port Harcourt. Sincerely, Novotel Port Harcourt

Dear valued guest, We are glad to hear that you enjoyed your stay with us at Novotel Port Harcourt. We strive to deliver excellent service and a memorable experience for all our guests. Your feedback is greatly appreciated and we hope to see you again soon! Thank you for choosing Novotel Port Harcourt.

Customer review rating 3.5/5

Lal S. S. Solo - Confirmed reviews ALL

Overall ,it was good .

Dear Valued Guest, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. We look forward to welcoming you back soon! Sincerely, Novotel Port Harcourt Management

Customer review rating 2.0/5

Christopher A. Business - Confirmed reviews ALL

Moldy room, leakage from the ceiling above my toilet, faulty AC controller, flies in the restaurant during the morning buffet. The hotel functions better as a guesthouse for several companies than as an actual business hotel for walk-in or Accor guests.

Dear Christopher, Thank you for taking the time to tell us about your experience at Novotel Port Harcourt. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Port Harcourt

Customer review rating 4.0/5

Amaechi O. Business - Confirmed reviews ALL

I enjoyed my stay. Nice people

Dear Amaechi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Port Harcourt

Customer review rating 5.0/5

Ehab A. Business - Confirmed reviews ALL

Good stay

Dear Esteemed Guest, We are delighted that you enjoyed your stay with us at Novotel Port Harcourt. We strive to provide our guests with a pleasant and memorable stay, and we are thrilled that you had a good experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Thank you for choosing Novotel Port Harcourt. Sincerely, Novotel Port Harcourt

Customer review rating 4.0/5

Franklin A. Business - Confirmed reviews ALL

Warm and welcoming

Dear Esteemed Guest, Thank you for taking the time to review our hotel. We are delighted you had a comfortable stay at Novotel Port Harcourt . We appreciate your candid feedback and we are sorry to hear that you did not receive your welcome drink during your last stay. As a valued ALL – Accor Live Limitless Silver member, you deserve a warm and consistent welcome. Please be assured that we have taken note of your feedback and will review this with our Front Office team to ensure that our welcome procedures are consistently followed and the concern you raised regarding having two accounts is looked into. We truly appreciate your continued loyalty and hope to have the pleasure of welcoming you back to Novotel Port Harcourt, where we look forward to providing you with an even better experience. Sincerely, Novotel Port Harcourt

Customer review rating 3.5/5

Osinowo A. Business - Confirmed reviews ALL

Comfortable, Nice ambience. Good food. Very poor service. Waiters at the bar especially, have to be tracked down and even then, service is very slow, and the posture and response to customers extremely poor.

Dear Esteemed Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you found our hotel comfortable, enjoyed our ambience and appreciated the quality of our food. However, we sincerely apologies for the poor service experienced at our restaurant. This is certainly not the level of service we strive to provide at Novotel Port Harcourt. Your feedback has been shared with our food & beverage team for immediate review and corrective action. We truly value your feedback and hope you will give us another opportunity to provide you with the attentive and efficient service you deserve. Sincerely, Novotel Port Harcourt

Customer review rating 4.5/5

Kenneth N. Business - Confirmed reviews ALL

The staff are well mannered and respectful

Dear Esteemed Guest, We are glad to hear that you enjoyed your stay with us at Novotel Port Harcourt. We strive to deliver excellent service and a memorable experience for all our guests. Your feedback is greatly appreciated, and we hope to see you again soon! Sincerely, Novotel Port Harcourt

Customer review rating 2.0/5

Ekeoha H. Business - Confirmed reviews ALL

Room was not so cozy, i didn't have enough bathing soap and the soup i ate for dinner was tasteless and cold.

Dear Esteemed Guest, Thank you for taking the time to share your experience at Novotel Port Harcourt. We sincerely regret that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for any inconvenience experienced. At Novotel, we are committed to delivering exceptional service and memorable experiences to every guest. Your feedback is very important to us, as it helps us identify areas for improvement. Please be rest assured that the concerns you raised have been shared with the relevant departments, and appropriate measures are being taken to address them and prevent similar occurrences. Thank you once again for bringing these matters to our attention. We would love to welcome you back when you are next in Port Harcourt, so that we can ensure that all elements of your stay meet our highest standards. Sincerely, Novotel Port Harcourt

Customer review rating 1.5/5

David C. B. Business - Confirmed reviews ALL

The carpet in hallways was always wet. There was mold growing on the walls. Roaches seen in dining area multiple times.

Dear Esteemed Guest, Thank you for taking the time to share your experience at Novotel Port Harcourt. We sincerely regret that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for any inconvenience experienced. At Novotel, we are committed to delivering exceptional service and memorable experiences to every guest. Please be assured that our hotel undergoes scheduled fumigation and pest-control treatment every month as part of our hygiene and preventive measures. Nevertheless, we regret that this occurred during your stay and will reinforce our preventive checks with relevant team. All concerns you raised has been shared with the relevant departments, and appropriate measures such as renovations of our rooms and corridors etc. are being taken to address them and prevent similar occurrences. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and show you the milestones we have achieved regarding the renovation and also restore your confidence in our services. Sincerely, Novotel Port Harcourt

Customer review rating 2.0/5

Adeniyi O. Business - Confirmed reviews ALL

The light was extremely intermitent and could not even have my shower in the morning before checking out.

Dear Esteemed Guest, Thank you for sharing your feedback following your stay at Novotel Port Harcourt. We sincerely regret that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for the inconvenience experienced with the light and not been able to shower in the morning before departure. We fully understand how frustrating this must have been. Please be assured that your feedback has been shared with the relevant team and measures are being taken to address them and prevent similar occurrences. We hope to have the opportunity to welcome you again and provide you with the comfortable experience you deserve. Sincerely, Novotel Port Harcourt

Customer review rating 4.5/5

Samson C. Business - Confirmed reviews ALL

It was a pleasant experience as i have stayed there before some years ago, i noticed some remarkable differences from the last time i visited. the food was well served both at the buffet and room service.

Dear Esteemed Guest, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We are delighted that you enjoyed your stay with us at Novotel Port Harcourt. We strive to provide our guests with a pleasant and memorable stay, and we are thrilled that you had a good experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Thank you for choosing Novotel Port Harcourt. Sincerely, Novotel Port Harcourt Team

Customer review rating 5.0/5

Charles B. Friends - Confirmed reviews ALL

Novotel in Port Harcourt is ideally situated and fully appointed. The rooms were clean and comfortable and the food was abundant and delicious. The menu has something for everyone including the local Nigerian cuisine. It also has gym, pool, bar and spa and a lovely gift shop. Importantly, the POS is truly international and there were no issues in charging items to the room, paying on demand, or getting cash from the gift shop. The staff are attentive and friendly - even though busy. In Reception, Ms. Precious and Ms. Hope were very welcoming and always helpful. When my friends' children came to join, Reception gave them small gifts/toys - they were delighted. In the Restaurant Ms. Victoria, Ms. Roseline, Ms. Hope, Mr. Jude, and Mr. Perfect provided excellent service and hospitality. In Housekeeping, Ms. Rosemary, Ms. Glory, Mr. Samuel and Mr. Simple were attentive to keep the rooms clean and fresh and well appointed.

Dear Esteemed Guest, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We are delighted that you enjoyed your stay with us at Novotel Port Harcourt. We strive to provide our guests with a pleasant and memorable stay, and we are thrilled that you had a good experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Thank you for choosing Novotel Port Harcourt. Sincerely, Novotel Port Harcourt Team

Customer review rating 1.5/5

Ibrahim A. Business - Confirmed reviews ALL

Cooling was poor and the tap in the bathroom only ran cold water. The shower control was equally below satisfactory. In addition, only one of the two elevators was working but was still not available to take personnel to 1st floor; could only return personnel from 1st floor to ground floor.

Dear Esteemed Guest Thank you for taking the time to share your experience at Novotel Port Harcourt. We sincerely regret that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for any inconvenience experienced. At Novotel, we are committed to delivering exceptional service and memorable experiences to every guest. Your feedback is very important to us, as it helps us identify areas for improvement. Please be rest assured that the concerns you raised have been shared with the relevant departments, and appropriate measures are being taken to address them and prevent similar occurrences. We are pleased to confirm that the elevator is now functional, and hope to have the opportunity to welcome you back when you are next in Port Harcourt, to ensure that all elements of your stay meet our highest standards. Sincerely, Novotel Port Harcourt Management

Customer review rating 4.0/5

Jas-ikpeme C. Business - Confirmed reviews ALL

Comfortable

Dear Esteemed Guest, Thank you for taking the time to share your feedback. We are glad to know that you had a comfortable stay.We sincerely apologise for the poor service experienced with our restaurant team. This is certainly not the level of service we strive to provide at Novotel Port Harcourt. Your feedback has been shared with our food & beverage team for immediate review and corrective action. We truly value your feedback and hope you will give us another opportunity to provide you with the attentive and efficient service you deserve. Sincerely, Novotel Port Harcourt Sincerely, Novotel Port Harcourt

Customer review rating 4.5/5

Abubakar I. Business - Confirmed reviews ALL

I like your cuisine, I really enjoyed your food.

Dear Esteemed Guest, Thank you for taking the time to review our hotel. We are pleased to know that you had a satisfactory stay and enjoyed our food. Your comment will be shared with our kitchen staff to encourage them. Thank you for choosing Novotel Port Harcourt. Sincerely, Novotel Port Harcourt

Customer review rating 0.5/5

Ezekiel F. Solo - Confirmed reviews ALL

your room and walkways requires upgrade , the ruggs are stinking.

Dear Esteemed Guest, Thank you for taking the time to share your experience at Novotel Port Harcourt. We sincerely regret that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for any inconvenience experienced. At Novotel, we are committed to delivering exceptional service and memorable experiences to every guest. Your feedback is very important to us, as it helps us identify areas for improvement. Please be rest assured that the concerns you raised have been shared with the relevant departments, and appropriate measures such as renovations of our rooms and walkways, Scheduled fumigation and pest-control treatment every month as part of our hygiene and preventive measures etc. are being taken to address them and prevent similar occurrences. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and show you the milestones we have achieved regarding the renovation and also restore your confidence in our services. Sincerely, Novotel Port Harcourt

Customer review rating 2.0/5

West W. Business - Confirmed reviews ALL

Found cockroach in my room, beddings were not so sparkling

Dear Esteemed Guest, Thank you for sharing your feedback following your recent stay at Novotel Port Harcourt. We sincerely regret that your stay did not meet your expectations, and we would like to extend our heartfelt apologies for any inconvenience experienced. We take your concern about the presence of a cockroach in your room and the condition of the bedding very seriously,as cleanliness and guest comfort are fundamentals to our standard. Please be assured that our hotel undergoes scheduled fumigation and pest-control treatment every month as part of our hygiene and preventive measures. Nevertheless, we regret that this occurred during your stay and will reinforce our preventive checks with relevant team.We have also shared your feedback with the housekeeping team for immediate review and corrective actions. We truly appreciate your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you again and provide you with the comfortable experience you deserve. Sincerely, Novotel Port Harcourt

Customer review rating 4.5/5

Momoh B. Business - Confirmed reviews ALL

Satisfactory

Dear Esteemed Guest, Thank you for taking the time to share your experience at Novotel Port Harcourt. We are delighted that you enjoyed your stay with us at the Novotel Port Harcourt. We strive to provide our guests with a pleasant and memorable stay and we are thrilled that you had a satisfactory experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Warm regards, Novotel Port Harcourt Team.

Customer review rating 5.0/5

Obukohwo E. Business - Confirmed reviews ALL

Nice & cozy

Dear Esteemed Guest, We are glad to hear that you enjoyed your stay with us at the Novotel Port Harcourt. We strive to deliver excellent service and a memorable experience for all our guests. We understand that there is always room for improvement and we are constantly striving to meet our guests' expectations. Your feedback is greatly appreciated and we hope to see you again soon! Sincerely, Novotel Port Harcourt

Other web-users rate our hotel

  • 97 reviews 9.7/10 Location
  • 397 reviews 8.8/10 Room
  • 501 reviews 9.5/10 Service
  • 22 reviews 5.1/10 WiFi
  • 280 reviews 9.1/10 Cleanliness
  • 64 reviews 4.5/10 Amenities
  • 16 reviews 7.1/10 Breakfast
  • 9 reviews 10/10 Wellness Area

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