Novotel Port Harcourt Hotel 4 stars

Customer review rating 4.0/5 237 reviews

ALLSAFE approved hotel

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Novotel Port Harcourt
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+ 22 Services

Hotel extras

  • Fitness centre and outdoor swimming pool

  • Restaurant with terrace area

  • WIFI in all guest rooms

  • Golf course and sports activities nearby

  • 30-minute drive from Port Harcourt Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Port Harcourt

3 Stadium Road Rumuomasi
Port Harcourt Rivers State
 port harcourt rivers state
nigeria

Tel: +2347035258639

Check-in from 12h00

Check out up to 12h00

  • By plane

    PORT HARCOURT At 30km / 18 miles - Shuttle paying

  • By boat

    PORT HARC. HARBOUR At 4km / 2 miles

  • By helicopter

    AIR FORCE BASE APT At 0km / 0 miles

  • By car

    ABA ROAD At 0km / 0 miles

GPS :4.834717, 7.017083

Hotel services

THE GARDEN BRASSERIE

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Buffet
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 117 rooms
    • 2 rooms for people with reduced mobility
    • 15 family rooms
    • 8 connecting rooms
    • 29 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • French
  • Lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Check In & Check-out facilities
    • Late Checkout
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Shuttle
    • PHC Additional charge
    • PORT HARCOURT Additional charge
  • ITS FREE PARKING SPACE.
    • On site
Well-being
  • OUTDOOR POOL
    • Outside
  • GYM
    • On site
Boutiques/shopping
  • Art gallery
Family
  • Services for children
    • Play area
    • Outdoor playground for children

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 120

  • Maximum capacity: 140 people

Find out more

Our guest reviews for
Novotel Port Harcourt

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

237 reviews

TripAdvisor Rating 4.0/5

224 reviews

Good stay

Customer review rating 4.5/5

Ofonime U. Families - 05/03/2020 Confirmed reviews ALL

It was an amazing 1 night stay!

Dear OFONIME U., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

One of the best in Port Harcourt

Customer review rating 3.5/5

Chimere N. Business - 20/02/2020 Confirmed reviews ALL

There is really nothing spectacular about Novotel Port-Harcourt. In some instances it is quite disappointing. The beddings and towels are all worn out; doesn't give the impression of a premium brand. The best thing about staying in Novotel PHC is the bathroom

Dear Chimere N., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

Pleasant stay.

Customer review rating 4.0/5

N.a. Couples - 30/01/2020 Confirmed reviews ALL

Didn't like: Reserved double room for two persons with breakfast - and was billed for a breakfast. Was given a 'free' drink at the bar (but it was only good for beer, which neither of us drinks AND it was for only one drink for two persons!. Liked a lot: reception staff friendly and quick. Restaurant staff friendly and helpful and well trained. All staff neat and appropriately attired. Room was restful, furnished in soft neutral colors. Furnishings adequate. Bathroom well designed, plenty of hot water, towels and other useful items provided. Will stay again.

Dear Miriam I., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My sincere apologies to you for not completely enjoying your stay at the Novotel Port Harcourt, because the drink voucher you received was not meaningful to you, due to the fact that you don't take alcohol. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

A good stay

Customer review rating 4.0/5

Edwin Business - 29/01/2020 Confirmed reviews ALL

Good location, friendly staff. The only downside for me would be to change your towels

Dear EDWIN B., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. thank you for your observation, I promise we are working on changing the towels soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

Great stay.

Customer review rating 5.0/5

Scott H. Business - 30/12/2019 Confirmed reviews ALL

Has soon a has you walk through the door you are made to feel welcome. The food is very nice but the breakfast is a show stopper. Only bad point I have was that my points have not been added to my loyalty card. This is the third time that it has happened.

Dear Mr. h., Thank you so very much for taking the time to review your stay at the Novotel Port Harcourt. Your comments are really very much appreciated. It is always a pleasure to receive positive feedback. I will of course share it with the Team as it always serves as encouragement to all of our Staff to consistently maintain and many time exceed our Guest service expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming again in the near future Sincerely, Dean OGILVIE GENERAL MANAGER

A great place for business visitors

Customer review rating 4.0/5

Walter Business - 08/11/2019 Confirmed reviews ALL

Have been a visitor to Port Harcourt for many years but never tried the Novotel till now. Was very pleasantly surprised. Good lounge and outdoor space, friendly attention of all staff. Central location. High marks!

Dear Walter M., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

Mr

Customer review rating 3.5/5

John O. Families - 08/11/2019 Confirmed reviews ALL

It was a short stay for 1 night.

Dear JOHN O., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

Satisfactory

Customer review rating 4.0/5

Sylvester Solo - 07/11/2019 Confirmed reviews ALL

Short stay and satisfactory

Dear Sylvester E., We very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…
Customer review rating 0.5/5

Anonymous Business - 18/10/2019 Confirmed reviews ALL

Very poor check in despite ealier note for reservation, poor reception by the staff, worst Novotel have stayed in

Dear Ismael B., Thank you for taking the time to tell us about your experience at the Novotel Port Harcourt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel Okorie Housekeeping Manager Novotel Port Harcourt h5…

Mrs

Customer review rating 4.0/5

Obinna N. Couples - 06/10/2019 Confirmed reviews ALL

Comfortable room very fresh bedsheets and towels, the bathroom water was strong ad hot. Also the security in the hotel was top notch from gate to every flop

Dear Obinna n., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Satisfactory

Customer review rating 3.5/5

Jude Business - 30/09/2019 Confirmed reviews ALL

My stay at Novotel Hotel, Port Harcourt was good. The staff were warm and friendly. I look forward to coming again when I am in Port Harcourt.

Dear Jude O., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Very secure and satisfying stay in PHC

Customer review rating 4.0/5

Bona Solo - 11/08/2019 Confirmed reviews ALL

A nice, quiet and secured hotel, however, need to work on the car hire services, could not get one to take me to the airport and i had to walk outside to get a local taxi

Dear Bona O., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. though not been able to derive satisfaction on the car hire service. We have taken note of that, and have spoken to the head of the car hire service to always make cars available at all time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Not Bad

Customer review rating 4.5/5

Lanre Solo - 05/08/2019 Confirmed reviews ALL

It was good and the room was comfortable.

Dear Lanre O., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Very good

Customer review rating 4.0/5

Franklyn N. Business - 22/07/2019 Confirmed reviews ALL

It was very good

Dear FRANKLYN N., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Nice rooms

Customer review rating 3.5/5

Inderjeet N. Solo - 20/07/2019 Confirmed reviews ALL

Reception experience was not fine as they refuse to give me booked room , they gave me deluxe room with extra money next night they gave me room what I booked and I’m still waiting for my loyalty rewards points to enter

Dear Inderjeet N., We very much appreciate you taking out time to let us know how your experience was during your stay at Novotel Port Harcourt. Thank you for making Novotel your number one choice hotel, though you had some experiences st the reception which did not meet your expectation, which include: 1. Not having the room you booked for 2. Being made to pay extra because you were giving a more superior room to what you book for. Sir we assure you that correction has been done to forestall further occurrence of this service negligence, as this is not the service quality and good will we represent and uphold. We sincerely apologize for not being able to meet your total satisfaction, we solicit for another opportunity to better meet your expected service. Thank you ones again for the comment as this has really helped us correct our errors to better satisfy our highly esteemed guest like you. Sincerely Yours Israel Okorie Novotel Port Harcourt H5…

Just Fantastic

Customer review rating 5.0/5

Guy O. Business - 10/06/2019 Confirmed reviews ALL

The food was very nice. The reception was highly impressive. The room was very clean. But the swimming pool needs to be looked at.

Dear GUY O., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. as per the swimming pool we have corrected the error. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Suggestions

Customer review rating 4.0/5

Lizzy Solo - 06/06/2019 Confirmed reviews ALL

i had a warm welcome. however there was a leakage in my bathroom under the water sink. i complained but it wasn't fixed and my room wasn't changed. the bath towels are a bit too old and the house keepers doesn't clean thoroughly.

Dear LEKWUWA E., we very much appreciate your comments regarding your stay at the Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we are glad that you did enjoyed your stay with us. despite our inability to attend to your request, we sincerely apologize for our act of negligence during your stay with us, such will not occur again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindly feel free to review us on Trip Advisor. Copy the link below and place on internet browser and you will be right on site https://www.tripadvisor.com/UserReview-p2178 (then use the search egine to find our Hotel) Sincerely, Israel Okorie Novotel Port Harcourt h5…

Satisfactory

TripAdvisor rating 5.0/5

Safari48498456671 Couples - 15/05/2019 TripAdvisor review

The members of staff met my expectations in terms of service. The hotel facilities are still intact and functioning Their internet facility had good speed. Chey in and out time was commendable. My Accorhotels reward points was used.

Dear Safari48498456671, Thank you so very much for your review of Novotel Port Harcourt. I am thrilled that you enjoyed your stay with us and managed to experience a few of our special offerings, especially Le Club - our loyalty system. We at are constantly looking at ways to appease and fulfill our Guests requirements whilst ensuring their absolute comfort. From your feedback, it certainly seems that we are well on our way to achieving our objective. Thank you once again and we look forward to welcoming you back in the very near future! Kind and Warm Regards Dean OGILVIE General MANAGER Novotel Port HarcourtThank you so very

improvements possible

TripAdvisor rating 3.0/5

Hans C Business - 12/05/2019 TripAdvisor review

Unfortunately the receptionist was not able to print full company details and my name on the invoice, waited forever when checking out. This was already raised after my previous visit, management promised improvements and trainings for the front desk staff...obviously not kept their promises. As well the restaurant is very slow, waited almost an hour for our dinner. No fresh bread on the breakfast buffet and only instant coffee...

Dear Hans C, Thank you for taking the time in placing a review of your last stay at Novotel Port Harcourt I do sincerely apologize for our shortcoming with regards to the service you received in restaurant and your business details not being able to be placed on the invoice on your departure. There really is no excuse for this and we will of course revise our execution in the future as this is by no means the standard that Novotel's are globally proud to offer. Guest feedback is imperative for us to ensure that every expectation are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence. Please may I request that on your next visit to Port Harcourt that you mail me directly on h5465-gm@accor.com so that I personally can ensure all your requirements are completely met. Thank you once again and I sincerely hope to welcome you back in the near future. Best Regards Dean OGILVIE GENERAL MANAGER

One Night Stay at Port Harcourt

TripAdvisor rating 4.0/5

Road15470150943 Business - 28/03/2019 TripAdvisor review

The hotel is very secured, neat (rooms and conveniences) but check-in was tardy.. The restaurant was well arranged and the breakfast was very nice with very good meal options. The check-in process needs improvement, my online confirmed booking could not be found and I had to default to the group booking made by my organization. The check-out process was quick and the staff was very courteous.

Dear Road15470150943, Thank you so much for the review of your stay at Novotel Port Harcourt. Your constructive feedback is noted and I personally will investigate the lapse in procedure with regards to your check in. I do however believe this was an isolated incident. Thank you once again and I hope to welcome you back in the near future. Kind and Warm Regards Dean Ogilvie General Manager

Our most recent 20 reviews

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