Novotel Reading Centre

Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 748 reviews

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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 50 guests in line with government guidelines

  • Leisure facilities including gym, pool, sauna, steam room. Please reserve your space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

  • READING BUSSES:  Reading Station

  • By plane

    Heathrow Int Apt At 40km / 24.86 miles

  • By plane

    London Gatwick At 88km / 54.69 miles

  • By plane

    London Luton At 96.5km / 59.97 miles

  • By train

    Reading Station At 0.8km / 0.5 miles

GPS:51.456745, -0.972343

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  748 reviews

TripAdvisor Rating  4.0/5  1,748 reviews

Certificate of excellence 2022

Good location but aging hotel - could use a revamping

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Nice staff and well located in a busy street of Reading, close to the train station. The room are however a bit old and the bathroom equipment a bit worn. Carpet in the bedroom have seen better times.

Dear SANDRINE L., Thank you for taking the time to tell us about your experience at the Novotel Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Team

Car Park not in use but they still gave me the post-code for the Hotel Car Park to use

TripAdvisor rating 3.0/5

Austy2022 TripAdvisor review

Our stay started very stressfully as there was no way of unloaded our bags and with two children under five we had a lot of stuff. The car park recommended was around a mile away so more than one trip was required by myself. Very disappointed this wasn't highlighted before we book as i would of looked elsewhere. Feel there should also be an age recommendation to stop young kids walking around at breakfast with hot drinks, i do realise this should sit with the parents but it was an accident waiting to happen. After we left my youngest left some toys in the draw and it has taken three days of calls and emails to finally get a response, in which the toys are no longer there!!!! Frustrating. Recommend the Cambridge Novotel, so much better than Reading. One good thing was they did decorate the room lovely for my daughters 5th Birthday and she loved the surprise.

Novotel stay

TripAdvisor rating 1.0/5

up752845 TripAdvisor review

The room was nice and clean. However, after using the swimming pool we could not get back into the room. The key card did not work, the maid also could not get in. We had to wait around for the maintenance man to unlock the door with a master key. Later on, despite the lack of warning, we were kicked out of the swimming pool. We were not told the pool times, nor were there any signs. The key card let us into the changing rooms so we assumed it was fine. The woman was very rude and shouted at us as if it was our fault. It was very unprofessional.

Excellent stay perfect location

Customer review rating 5.0/5

Sheila P. Families - Confirmed reviews ALL

An annual trip to celebrate granddaughters birthday we all love it here.

Dear SHEILA P., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Reading Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Front Office Team

Central hotel

Customer review rating 4.0/5

Richard Couples - Confirmed reviews ALL

Stayed one night - expensive as it was Ascot week !

Dear RICHARD W., We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team

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