The location is brilliant in the mid of town. it's a bit difficult to get there by car and unload the luggage but the car park was secure however a challenge to find because of the traffic management in Aachen. Places for dinner are in walking distance. The hotel overall looks a bit tired and need some renovation, e.g. the chairs at the bar need some repair. The room and shower were clean and the bed was comfortable. Breakfast buffet was quite nice but the service was unfriendly. The ladies at the reception and the bar were friendly and helpful.

For a night out in center of Aken, this is a very good place. Parking is available in garage across the street. Push left button for hotel entrance. Lower level. Breakfast basic but ok for a start. Rooms clean, Some with balcony .

We always choose this hotel in Aachen.The center of the city as well the shopping center are located at walking distance from the hotel.The hotel has also his own parking just in front of the hotel.At check-in we received an upgrade to a suite.

The Mercure Hotel Aachen am Dom located nearly in the center of Aachen and have it's own parking in the front of the hotel.From there it is very easy to visit the historical center of Aachen as well as the modern shopping area.We always use this hotel when we visite Aachen, as well in te summer as well for the Christmas market.At check in we received an room upgrade as a member of Accor Hotels. Very nice action from the front desk.

Hotel has a very busy road with taxi rank to the front. Traffic all through the night. To the rear there is a pedestrian precinct drunks, vagrants and who knows, homeless, congregate to shout holler and abuse passers by. This continued all night for the four nights we stayed. I would not recommend this hotel

Mercure is centrally located in Aachen, close to the Dom and also shopping and many restaurants in the vicinity.. Lots to see and do near by. We walked to the Carolina Therma and the Lindt factory shop even tho these weren't that close. Nice day for a walk.

The hotel looked beautiful and was nicely situated in the city of Aachen. There is however no hotel sanctioned parking, only a cooperation with a commercial parking, which was hard to find, even with instructions.The rooms weren't ready upon arrival and apparently you can skip the fee for early check-in by becoming a member of their hotel club. Unfortunately, the host told us about that after we paid the fee and in an overall unfriendly way. Of course the 30 euro fee wasn't refunded. All in all, the hotel looked amazing but lost a lot of its potential by the way it was run.

It’s a very good and modern accommodation. It’s super clean and the staff were very friendly. Room size was good. It had two single mattresses but I think a queen mattress would have been better. The only main issue with the room was that there was no fridge in the room which wasn’t convenient.

I was delighted to again enjoy an upgrade to a larger room, a bottle of water and a little sweetness. Perfect welcome, with the checking made in advance. I have only one complaint: the fast checkout does not work with this hotel: for the third time this year, I was forced to claim the invoice that is not sent automatically.

Rather faded rooms which were a bit spartan. Bathroom towels aging. Staff helpful and breakfast fine but little in the way of communal seating areas and while the hotel is very well located for the centre of Aachen but it’s also quite busy.

Mercure Hotel Aachen Am Dom is very central, its clean, good location, many different choises according your budget, and reception workers are enough kind if you have request your wishes in good time. Use it earlier, will do again for sure. Marko Kurdos

I was a guest of this hotel during the Easter weekend. The hotel is perfectly located in the centre of Aachen, walking distance from the Cathedral, the main shopping areas and 5 min taxi ride from Carolus Thermae. The property is very clean and I had a wonderful view from my room (625). Friendly staff.

Room with enough space, quiet and staff very nice. Well served breakfast The hotel is close to the Cathedral and lot of good restaurants. I came by folding bicycle and could take the train without any problem. The hotel is 5mn from main train station. I recommend

In general, I had a very good experience in this reservation, from the booking process in Mercure's website until the check-out. Room is well-equipped, air conditioning helped a lot in the cold weather and breakfast service had many options. During December, it's also an advantage to be located close to the Xmas Market.

It's always a plesure to come back at the "Mercure Hotel Aachen am Dom". This hotel is situated just near the center of the town; from there the whole city center is easy accessible by foot also the shopping area. This is very convenient during the christmas market; just park jour car in there own parking, make a check-in and enjoy the vicinity. The staff is very friendly and willing to help.