Mercure Hotel Aachen am Dom 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 3.677 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 15 Serviços

Extras do hotel

  • Localizado a poucos metros das principais atrações de Aachen

  • Garrafa de água como cortesia em todos os quartos na chegada

  • 117 quartos espaçosos

  • A cinco minutos de caminhada do teatro da cidade

  • Grande centro comercial a uma curta distância a pé

Localização do hotel

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 aachen
alemanha

Fax: (+49)241/1801100

Check-in a partir das 15h00

Check out até as 12h00

  • 1 11 21 44:  1 11 21 44 ELISENBRUNNEN

  • De avião

    DUSSELDORF AIRPORT A 80 km / 49,71 milhas

  • De avião

    KOELN AIRPORT A 80 km / 49,71 milhas

  • De avião

    MAASTRICHT AIRPORT A 80 km / 49,71 milhas

  • De trem

    MAIN STATION AACHEN A 0,7 km / 0,43 milhas

GPS:50.77494, 6.087791

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar

KLENKES QUELLE Foto não contratual

No bar do hotel "Klenkes Quelle" você pode escolher entre os diversos drinques todos os dias entre as 20h e meia-noite. Relaxe em um clima amigável.

Nossas acomodações

No Mercure Hotel Aachen Am Dom 3 estrelas, você pode escolher entre quartos Standard c/ uma Cama de Solteiro ou Cama de Casal, quartos Superior c/ Cama de Casal e quartos Privilege c/ Cama de Casal e sofá. Temos quartos p/ hóspedes com mobilidade reduzida Todos os 117 quartos têm ar condicionado e WIFI. Uma criança de até 12 anos pode ficar no seu quarto Privilege gratuitamente. Seu animal de estimação também é bem-vindo (taxa de 15 euros por noite).

Avaliações dos nossos hóspedes para
Mercure Hotel Aachen am Dom

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

3.677 comentários

Classificação no TripAdvisor 4.0/5

835 comentários

A convenient hotel at the heart of Aachen

Classificação TripAdvisor 4.0/5

PauloBaptista 01/12/2021 Avaliação certificada TripAdvisor

Cosy hotel, short walking distance to all major atractions. Rooms facing Peterstrasse can be a bit noisy at night, especially on weekends, given some windows may need to be better re-tightened or insulated. Although I am usually not in favour of asking guests in advance to define a breakfast hour, I was there at the beginning of the Christmas market and the hotel was full. Breakfast was a nightmare, with no possible "Covid safety distance", scrambled eggs missing, people waiting standing for a table, etc. This explains my rating on "service".

Wonderful hotel in the heart of Aachen

Classificação TripAdvisor 5.0/5

koen_vm1 09/11/2021 Avaliação certificada TripAdvisor

Although the Mercure Aachen am Dom is starting to show its age a little bit, it is still a great place to stay: lots of space and light all over the hotel, elegantly furbished rooms, great breakfast and friendly staff.

Dear Koen_vm1, Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Hotel Aachen am Dom Team

Centrally located for a tourist visit to Aachen

Classificação TripAdvisor 4.0/5

Riesst Couples - 14/09/2021 Avaliação certificada TripAdvisor

Modern hotel in the usual Mercure style. The room was clean and convenient for a short visit. The main tourist attraction is in easy walking distance.Internet access is free, fast and reliable. The breakfast buffet contained warm and cold choices. The hotel owned parking lot is difficult to find. The small map given by the reception is imprecise. The overnight cost is € 15.-. Loading and unloading of luggage in front of the hotel is possible.

Dear Riesst, We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kind Regards Your Mercure Hotel Aachen am Dom Team

Good location/bad services

Classificação TripAdvisor 3.0/5

Talal A 16/08/2021 Avaliação certificada TripAdvisor

Parking is far, no body help for luggage even front desk not ask me if I have luggage in the car to put it in reception until I park the car, HDMI port in all this in rooms not work.. also Air-conditionin not enough cold.. no fridge in rooms........I didn't like that hotel and I don't recommend it for anybody...just location is good.

Very Good!

Classificação TripAdvisor 5.0/5

998j_rgw Business - 09/02/2020 Avaliação certificada TripAdvisor

A really good hotel, located in the center of Aachen, well-stuffed hotel, excellent service, always appreciated by the stuff, good restaurants around the hotel, just Little walk needed. Please have a look !

Dear guest, thank you very much for your positive reaction. We appreciate very much that you enjoyed a nice stay in our hotel and we are sure to see you again in the future. Kind regards, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom

Short Trip

Classificação TripAdvisor 4.0/5

evetter406 Family - 22/07/2019 Avaliação certificada TripAdvisor

The location is brilliant in the mid of town. it's a bit difficult to get there by car and unload the luggage but the car park was secure however a challenge to find because of the traffic management in Aachen. Places for dinner are in walking distance. The hotel overall looks a bit tired and need some renovation, e.g. the chairs at the bar need some repair. The room and shower were clean and the bed was comfortable. Breakfast buffet was quite nice but the service was unfriendly. The ladies at the reception and the bar were friendly and helpful.

Perfect location

Classificação TripAdvisor 4.0/5

Discover54604913681 Couples - 28/03/2019 Avaliação certificada TripAdvisor

For a night out in center of Aken, this is a very good place. Parking is available in garage across the street. Push left button for hotel entrance. Lower level. Breakfast basic but ok for a start. Rooms clean, Some with balcony .

Dear guets, thank you very much for your positive feedback. We appreciate that you enjoyed your stay and hope to see you again very soon. Kind regards, Annika Uiselt, front office agent Mercure Aachen am Dom

Nice to come back at Mercure Hotel Aachen am Dom

Classificação TripAdvisor 4.0/5

Rudi D Couples - 03/01/2019 Avaliação certificada TripAdvisor

We always choose this hotel in Aachen.The center of the city as well the shopping center are located at walking distance from the hotel.The hotel has also his own parking just in front of the hotel.At check-in we received an upgrade to a suite.

Dear Rudi, thank you very much for your positive feedback. We appreciate very much that you enjoyed your stay in our hotel and our beautiful city center. we looking forward to see you again very soon. Kind regards, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Nice stay and coming back at Mercure Hotel Aachen am Dom

Classificação TripAdvisor 4.0/5

rdprw Couples - 30/12/2018 Avaliação certificada TripAdvisor

The Mercure Hotel Aachen am Dom located nearly in the center of Aachen and have it's own parking in the front of the hotel.From there it is very easy to visit the historical center of Aachen as well as the modern shopping area.We always use this hotel when we visite Aachen, as well in te summer as well for the Christmas market.At check in we received an room upgrade as a member of Accor Hotels. Very nice action from the front desk.

Noisy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Classificação TripAdvisor 3.0/5

dithering Couples - 30/07/2018 Avaliação certificada TripAdvisor

Hotel has a very busy road with taxi rank to the front. Traffic all through the night. To the rear there is a pedestrian precinct drunks, vagrants and who knows, homeless, congregate to shout holler and abuse passers by. This continued all night for the four nights we stayed. I would not recommend this hotel

Dear Sir, thank your for your feedback. We are very sorry that you made those experiences. Unfortunately our central position hotel has negative aspect like noises. But for your next stay we may reserve a room for you at the backsite of our hotel where is no traffic. We hope that we can welcome you again. Kind regards, Annika Uiselt Front Office Agent Mercure Aachen am Dom.

Modern hotel in central location

Classificação TripAdvisor 5.0/5

dianebM7298YM Couples - 14/07/2018 Avaliação certificada TripAdvisor

Mercure is centrally located in Aachen, close to the Dom and also shopping and many restaurants in the vicinity.. Lots to see and do near by. We walked to the Carolina Therma and the Lindt factory shop even tho these weren't that close. Nice day for a walk.

Beatiful hotel but less professional staff

Classificação TripAdvisor 2.0/5

yfg68wfg8 Couples - 20/06/2018 Avaliação certificada TripAdvisor

The hotel looked beautiful and was nicely situated in the city of Aachen. There is however no hotel sanctioned parking, only a cooperation with a commercial parking, which was hard to find, even with instructions.The rooms weren't ready upon arrival and apparently you can skip the fee for early check-in by becoming a member of their hotel club. Unfortunately, the host told us about that after we paid the fee and in an overall unfriendly way. Of course the 30 euro fee wasn't refunded. All in all, the hotel looked amazing but lost a lot of its potential by the way it was run.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. For your next stay we want to offer you a free upgrade as a sign of our regrets. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Very good

Classificação TripAdvisor 4.0/5

mroohiathar Business - 18/06/2018 Avaliação certificada TripAdvisor

It’s a very good and modern accommodation. It’s super clean and the staff were very friendly. Room size was good. It had two single mattresses but I think a queen mattress would have been better. The only main issue with the room was that there was no fridge in the room which wasn’t convenient.

Dear Mroohiathar, Thank you for your friendly feedback. We appreciate vey much that you enjoyed your time. For the next time we can reserve a room with a queen mattress if you prefer that. It is also possible to arrange a fridge in your room if this is more comfortable for you. We hope to see you again very soon, now you know that we can fulfill your wishes. Kind regars, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Perfect welcome

Classificação TripAdvisor 4.0/5

orcc60 Business - 23/05/2018 Avaliação certificada TripAdvisor

I was delighted to again enjoy an upgrade to a larger room, a bottle of water and a little sweetness. Perfect welcome, with the checking made in advance. I have only one complaint: the fast checkout does not work with this hotel: for the third time this year, I was forced to claim the invoice that is not sent automatically.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your fast check out we are very sorry and if you could contact us by your full name we will have a look what happened and change it for your following stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Wouldn’t book again

Classificação TripAdvisor 3.0/5

Kilburner1 Friends getaway - 23/04/2018 Avaliação certificada TripAdvisor

Rather faded rooms which were a bit spartan. Bathroom towels aging. Staff helpful and breakfast fine but little in the way of communal seating areas and while the hotel is very well located for the centre of Aachen but it’s also quite busy.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Clean, central and good kind reception !

Classificação TripAdvisor 4.0/5

MarkoKurdos Solo travel - 20/04/2018 Avaliação certificada TripAdvisor

Mercure Hotel Aachen Am Dom is very central, its clean, good location, many different choises according your budget, and reception workers are enough kind if you have request your wishes in good time. Use it earlier, will do again for sure. Marko Kurdos

Dear Mr. Kurdos, Thank you for you positive feedback. We very much appreciate that you made positive experiences according to your stay in our hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Location is the key!

Classificação TripAdvisor 4.0/5

Advisorina Solo travel - 09/04/2018 Avaliação certificada TripAdvisor

I was a guest of this hotel during the Easter weekend. The hotel is perfectly located in the centre of Aachen, walking distance from the Cathedral, the main shopping areas and 5 min taxi ride from Carolus Thermae. The property is very clean and I had a wonderful view from my room (625). Friendly staff.

Dear Advisorina, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Good address aachen center

Classificação TripAdvisor 4.0/5

orcc60 Business - 06/02/2018 Avaliação certificada TripAdvisor

Room with enough space, quiet and staff very nice. Well served breakfast The hotel is close to the Cathedral and lot of good restaurants. I came by folding bicycle and could take the train without any problem. The hotel is 5mn from main train station. I recommend

Dear guest We would like to thank you for taking time to rate your stay in our hotel.. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Good hotel

Classificação TripAdvisor 4.0/5

tsudaro Business - 26/12/2017 Avaliação certificada TripAdvisor

In general, I had a very good experience in this reservation, from the booking process in Mercure's website until the check-out. Room is well-equipped, air conditioning helped a lot in the cold weather and breakfast service had many options. During December, it's also an advantage to be located close to the Xmas Market.

Christmas market at Aachen

Classificação TripAdvisor 4.0/5

Rudi D Couples - 08/12/2017 Avaliação certificada TripAdvisor

It's always a plesure to come back at the "Mercure Hotel Aachen am Dom". This hotel is situated just near the center of the town; from there the whole city center is easy accessible by foot also the shopping area. This is very convenient during the christmas market; just park jour car in there own parking, make a check-in and enjoy the vicinity. The staff is very friendly and willing to help.

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