ibis budget Aachen City 1 estrela

Typical Ibis Budget - value for money but with it's faults Check in via machine is difficult, screen does not work when you press on it hence it took a while to get in Car Parking convenient - remember to get your ticket validated to get reduced charge of 9 euros for 24hrs AC not working and window could only be opened slightly so very warm and woke up with a headache next day Location very good but unsure if I would stay again due to poor nights sleep

Grime on floor, surfaces unsanitary. Noisy location facing busy street, lots of road noise and emergency vehicles with sirens through most of the night. Receiption not staffed in the evening despite announcement it would be. Soul-less budget hotel.

Budget hotel above parking and very close to the city centre. Check-in outside office hours via computer at entrace without problems. Room is modern, basic and clean. Excellent shower. Ideal location for exploring Aachen by foot. Reduced attractive rate for parking on 24 hrs basis so even far into next day.

As the name already indicates, it's a budget hotel, so we had low expectations. Pros: location, automatic check-in, shower cabine (like in a spaceship movie), and the price Cons: one flat pillow, to borrow a hair dryer a deposit of 20 euro cash is needed (during reception hours) FYI, the entrance of the hotel is not at the street side (entrance of parking), but at the inner court

Risky place to stay, depends largely on automation, and when the automation doesn't work (as sooner or later always happens in life) the hotel and staff just can't or won't help. Check out was at 12:00, so we arrived at 11:00. Lo and behold the door code no longer worked. So we went down to reception where a slight figured man was cleaning and whatnot. My wife explained the problem and he said it wasn't his job and to phone the company. We went back upstairs to look for a number. No one answered at the one we had. So we went back down and explained. We saw there was a cleaning cart set up and asked the man to connect us with the cleaning staff as they logically had access to the rooms. The little man refused (not his job) and literally slammed the door in my wife's face (seriously). Another guest came out to help and found another number to call and finally we got through to a person, who came and opened the door. As we were finally leaving the room we saw the little man leaving the room next to ours - the whole time he had a key or some means of access but just refused to help. In summary dealing with all this took the better part of an hour and we missed our train out of Germany and had to buy more tickets to another train. Any savings for the budget priced room were more than compensated by this additional cost, not to mention stress etc when supposed to be enjoying Christmas holiday. What if a person were locked out and needed medicine that were inside? I left out sometimes they cleaned, sometimes they didn't, sometimes the bed had covering for one sometimes for two. Thanks Ibis budget, thanks little man, merry Christmas.