ibis budget São Paulo Paulista 2 stars

Customer review rating (ALL Rating) 3.9/5 5,373 reviews

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Description

Hotel extras

  • We are next to Paulista metro station

  • Rooms available with minibar and hairdryer. Check our available options!

  • Restaurant temporarily closed for renovation.

  • This hotel is just 1 km from the Nove de Julho and Sirio Libanes hospitals.

  • We accept dogs up to 15 kg for a charge. Vaccination card required.

Our accommodation(s)

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Room 1

Hotel location

ibis budget São Paulo Paulista

Rua da Consolação 2303, Consolação
01301100 São Paulo
Brazil

GPS:-23.55501, -46.66154

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

B Side Burgers and Bowls

Enjoy a delicious and varied breakfast buffet in a renovated, modern and cozy setting. For lunch and dinner, try handmade burgers and delicious Brazilian dishes accompanied by excellent beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  5,373 reviews

Customer review rating 4.5/5

Ana L. M. A. Families - Confirmed reviews ALL

Prezada Ana L., Agradecemos por compartilhar sua avaliação e por escolher o ibis budget São Paulo Paulista. Ficamos muito felizes em saber que nossa localização e, principalmente, o atendimento da equipe de recepção contribuíram para uma experiência positiva. Seus elogios aos nossos colaboradores nos deixam muito orgulhosos e serão compartilhados com toda a equipe, que certamente ficará muito motivada com esse reconhecimento. Também agradecemos pelas avaliações sobre a acomodação, limpeza e demais serviços. Seus comentários são muito importantes para que possamos continuar aprimorando nossa hospitalidade. Esperamos recebê-la novamente em breve para mais uma excelente estadia. Atenciosamente, Equipe ibis budget São Paulo Paulista

Customer review rating 2.0/5

Rebeca N. T. D. C. Families - Confirmed reviews ALL

Prezada Rebeca, Agradecemos por dedicar seu tempo para compartilhar sua experiência conosco. Lamentamos sinceramente que sua estadia não tenha correspondido às suas expectativas. Pedimos desculpas pelos problemas encontrados em relação à limpeza, às condições de manutenção do apartamento e à sensação de insegurança causada pela porta de interligação entre os quartos. Entendemos o quanto essas situações impactam a experiência de nossos hóspedes e reconhecemos que esse não é o padrão de qualidade que buscamos oferecer. Também lamentamos a divergência nas informações sobre os serviços adicionais contratados durante a reserva e agradecemos por nos alertar sobre esse ponto. Seus comentários foram compartilhados com as equipes responsáveis para que as devidas providências sejam tomadas e possamos aprimorar nossos processos, evitando que situações como essa voltem a acontecer. Esperamos ter a oportunidade de recebê-la novamente no futuro para proporcionar uma experiência muito mais agradável e compatível com os padrões que desejamos oferecer. Atenciosamente, Equipe ibis budget São Paulo Paulista

Customer review rating 1.5/5

Dominick F. F. Families - Confirmed reviews ALL

Dear Dominick, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. The level of service you described does not reflect the standards we strive to provide, and we regret the inconvenience you experienced during your stay. We would like to assure you that your comments have been shared with the relevant department heads so that the issues raised can be thoroughly reviewed. We will reinforce our operational procedures and staff training to help prevent similar occurrences in the future. We greatly value your feedback, as it allows us to identify opportunities for improvement. We regret not delivering the expected experience and hope you will consider giving us another chance to serve you better in the future. Sincerely, Ibis Budget Paulista Team

Customer review rating 3.0/5

Mauricio D. P. Friends - Confirmed reviews ALL

Dear Mauricio, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our prime location. We also appreciate your comments regarding the hotel facilities. Guest feedback is invaluable to us and helps us identify opportunities to continuously improve our property and services. We look forward to welcoming you back on your next visit and providing an even better experience. Sincerely, Ibis Budget Paulista Team

Customer review rating 2.0/5

Anton G. Families - Confirmed reviews ALL

Dear Anton, Thank you for taking the time to share your experience with us. We are very sorry to hear that your stay did not meet your expectations. The issues described do not reflect the standards we strive to uphold, and we sincerely apologize for the inconvenience caused. Regarding the room temperature, please note that our hotel does not have a heating system. Furthermore, in accordance with our brand standards and safety policies, we do not provide portable heaters. To ensure guest comfort on colder days, we offer extra blankets upon request at the reception. We regret that this option did not fully meet your needs during your stay. We are also very concerned about the report that someone entered your room without prior notice. Please accept our sincere apologies. We will investigate this matter internally to ensure our procedures are being followed correctly, as the privacy and safety of our guests are top priorities for us. Your comments regarding room cleanliness have also been shared with our housekeeping team so that necessary corrective measures can be reinforced. Thank you again for your valuable feedback. It helps us continuously improve our services, and we hope to have the opportunity to welcome you back in the future for a much better experience. Sincerely, Ibis Budget Paulista Team

Other web-users rate our hotel

  • 2,136 reviews 9.7/10 Location
  • 3,360 reviews 3.3/10 Room
  • 1,960 reviews 7/10 Service
  • 94 reviews 5.5/10 WiFi
  • 1,622 reviews 2.4/10 Comfort
  • 1,362 reviews 6.3/10 Breakfast
  • 1,178 reviews 4.8/10 Cleanliness
  • 868 reviews 5.6/10 Value

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