Nota Tripadvisor 4.0/5 702 comentários
Hotel aprovado por ALLSAFE
Licença RNET 271
IBIS KITCHEN SNACK 24H/24H
I-BURGUER BY IBIS KITCHEN
PARQUE DE ESTACIONAMENTO GRATUITO
HOTEL 100% SEM TABACO
Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.
Venha conhecer a nossa hamburgueria e disfrute das nossas sugestões no interior do hotel ou na esplanada.
Check-in desde as - Check-out até às
Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar
Sujeito a disponibilidade
Número de salas de reunião: 3
Tamanho máximo: 40 m²
Capacidade máxima: 20 pessoas
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Accor Hotels - never again !!! - Apology required.
Lordpkp Friends getaway - 20/10/2019 Avaliação com certificação TripAdvisor
What a stunning city Lisboa is, so I was so looking forward to going there for a couple of nights stay with 4 of my work colleagues. However my first ever visit to Lisbon was marred by an unfortunate incident at the Ibis Hotel Lisboa Alfragide, which ruined my trip as I was treated like a criminal by one of the staff at reception, who was quite a young lad with obviously no customer skills, when checking out. I will now have to consider if I will ever stay again at an Accor hotel, if that is the type of staff that they are now employing. I booked 4 rooms for me and my four colleagues as I am an Accor Silver Card holder and used my points to cover part of my payment which gave me a 40 Euro Discount for the two night say on my room. It is a lovely hotel in a nice setting, but when I got to reception to check out, a couple of my colleagues were already there and advised me that the lad on reception was demanding 40 Euro's as this was an outstanding payment. Obviously the 40 Euro's he was demanding was my reward for being a good Accor member. However, even on showing him the e-mails for the booking confirmation that states nothing to pay at the hotel he was adamant that none of of us were leaving until the 40 Euro's was paid. With the breakfast room in close proximity I was conscious that other guests were listening and forming their opinions that maybe I was a crook not paying my bill. I have never been treated with such disrespect be a hotel receptionist in all the years I have spent travelling. Eventually he succumbed to his mistake and we were allowed to leave, but not before so much emotional damage had been cause. In a cut throat world of tourism Accor can only rectify the situation by an apology and assurances that this member of staff is removed from his job dealing front line with customers. Incidentally, most of the other staff at the hotel were not too bad, especially the young ladies at breakfast who always had a smile on their faces. Sorry Accor but you need to pull your socks up and act on this, before too many other guests get their trips ruined.
Clean, a little old fashioned, noisy
Odyssey41967590375 Business - 24/02/2019 Avaliação com certificação TripAdvisor
I stayed for only 1 night. The room was clean, but a little old fashioned. As it's directly located next to the highway, it's very noisy if you open the window. My room was on the side of the highway:)
george1501 Couples - 12/01/2019 Avaliação com certificação TripAdvisor
There is no metro near the hotel but there are a bus 714 to the City Center. A big shopping mall nearby, you can take the bus there. Front desk is friendly and helpful, just ask. Value is good. Provide free parking. Buffet breakfast is good.
Very good Reception
DayTrip45094061199 Business - 31/10/2018 Avaliação com certificação TripAdvisor
Generally Grate, Fantastic Reception, cleaned Rooms, Internet kind of weak, Breakfast could have more variety. Although with outside parking and underground parking, its a pitty not having more parking space.
one night stay
ElizabethWarsaw Family - 26/09/2017 Avaliação com certificação TripAdvisor
We stayed at the hotel for just one night, before flying out of Lisbon in the morning. The hotel is not in the centre of action but Uber takes you anywhere fast and efficiently and for a very reasonable price. The room was not big but had a wonderfully comfortable bed and the staff - upon seeing us with a baby - very kindly supplied a baby cot. It would have been nice to have a kettle in the room - going downstairs in the middle of the night to get some hot water in order to make milk to feed the baby was some problem, but apart from that - everything was very good.
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