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Hotel ibis Lisboa Alfragide 2 estrelas

Nota Tripadvisor 4.0/5 702 comentários

Hotel aprovado por ALLSAFE

ibis Lisboa Alfragide
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+ 18 Serviços

Extras do hotel

  • Licença RNET 271

  • IBIS KITCHEN SNACK 24H/24H

  • I-BURGUER BY IBIS KITCHEN

  • PARQUE DE ESTACIONAMENTO GRATUITO

  • HOTEL 100% SEM TABACO

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

ibis Lisboa Alfragide

Alto de Cabreira
Estrada da Circunvalação
Nº de Registo:271
2610-041 amadora
portugal

Tel: +351217625090

Fax: (+351)21/7625091


Check-in desde as 12h00

Check-out até às 12h00

  • CARRIS :  714 PARQUE CAMPISMO

  • De avião

    APT INTL DA PORTELA A 10 km / 6,21 milhas

  • De carro

    IC 17 CRIL A 1 km / 0,62 milhas

  • De comboio

    ESTAÇÃO DE ALGÉS A 5 km / 3,11 milhas

GPS:38.725251, -9.208399

Serviços do hotel

I_BURGUER

Venha conhecer a nossa hamburgueria e disfrute das nossas sugestões no interior do hotel ou na esplanada.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Pequeno-almoço
    • Bufete
Reuniões/Eventos
  • 3 Salas de reunião
  • Centro de negócios
    • Centro de negócios self-service
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 129 quartos
    • 3 quartos para pessoas com mobilidade reduzida
    • 12 quartos para famílias
    • 12 quartos contíguos
    • 129 quartos para não fumadores
    • 3 pisos
  • Idiomas falados no hotel
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Cofre na receção
    • Cofre na receção
  • Câmbio de divisas
    • Câmbio de divisas
Acesso ao alojamento
  • IBIS ALFRAGIDE
    • No local
    • 29 lugares de estacionamento
    • Privado
Família
  • Serviços para crianças
    • Canais de desenhos animados TV
    • Parque infantil exterior para crianças

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 3

  • Tamanho máximo: 40

  • Capacidade máxima: 20 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
ibis Lisboa Alfragide

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor 4.0/5

702 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Accor Hotels - never again !!! - Apology required.

Nota Tripadvisor 4.0/5

Lordpkp Friends getaway - 20/10/2019 Avaliação com certificação TripAdvisor

What a stunning city Lisboa is, so I was so looking forward to going there for a couple of nights stay with 4 of my work colleagues. However my first ever visit to Lisbon was marred by an unfortunate incident at the Ibis Hotel Lisboa Alfragide, which ruined my trip as I was treated like a criminal by one of the staff at reception, who was quite a young lad with obviously no customer skills, when checking out. I will now have to consider if I will ever stay again at an Accor hotel, if that is the type of staff that they are now employing. I booked 4 rooms for me and my four colleagues as I am an Accor Silver Card holder and used my points to cover part of my payment which gave me a 40 Euro Discount for the two night say on my room. It is a lovely hotel in a nice setting, but when I got to reception to check out, a couple of my colleagues were already there and advised me that the lad on reception was demanding 40 Euro's as this was an outstanding payment. Obviously the 40 Euro's he was demanding was my reward for being a good Accor member. However, even on showing him the e-mails for the booking confirmation that states nothing to pay at the hotel he was adamant that none of of us were leaving until the 40 Euro's was paid. With the breakfast room in close proximity I was conscious that other guests were listening and forming their opinions that maybe I was a crook not paying my bill. I have never been treated with such disrespect be a hotel receptionist in all the years I have spent travelling. Eventually he succumbed to his mistake and we were allowed to leave, but not before so much emotional damage had been cause. In a cut throat world of tourism Accor can only rectify the situation by an apology and assurances that this member of staff is removed from his job dealing front line with customers. Incidentally, most of the other staff at the hotel were not too bad, especially the young ladies at breakfast who always had a smile on their faces. Sorry Accor but you need to pull your socks up and act on this, before too many other guests get their trips ruined.

Dear Mr. John LORD, Thank you for taking the time to tell us about your experience at the ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Guerreiro

Clean, a little old fashioned, noisy

Nota Tripadvisor 3.0/5

Odyssey41967590375 Business - 24/02/2019 Avaliação com certificação TripAdvisor

I stayed for only 1 night. The room was clean, but a little old fashioned. As it's directly located next to the highway, it's very noisy if you open the window. My room was on the side of the highway:)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel ! Sincerely, Bruno Guerreiro Diretor

Ibis Lisbon

Nota Tripadvisor 4.0/5

george1501 Couples - 12/01/2019 Avaliação com certificação TripAdvisor

There is no metro near the hotel but there are a bus 714 to the City Center. A big shopping mall nearby, you can take the bus there. Front desk is friendly and helpful, just ask. Value is good. Provide free parking. Buffet breakfast is good.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro Diretor

Very good Reception

Nota Tripadvisor 4.0/5

DayTrip45094061199 Business - 31/10/2018 Avaliação com certificação TripAdvisor

Generally Grate, Fantastic Reception, cleaned Rooms, Internet kind of weak, Breakfast could have more variety. Although with outside parking and underground parking, its a pitty not having more parking space.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro

one night stay

Nota Tripadvisor 4.0/5

ElizabethWarsaw Family - 26/09/2017 Avaliação com certificação TripAdvisor

We stayed at the hotel for just one night, before flying out of Lisbon in the morning. The hotel is not in the centre of action but Uber takes you anywhere fast and efficiently and for a very reasonable price. The room was not big but had a wonderfully comfortable bed and the staff - upon seeing us with a baby - very kindly supplied a baby cot. It would have been nice to have a kettle in the room - going downstairs in the middle of the night to get some hot water in order to make milk to feed the baby was some problem, but apart from that - everything was very good.

Week-end relax in Lisbon

Nota Tripadvisor 3.0/5

898cyrillev Solo travel - 04/09/2017 Avaliação com certificação TripAdvisor

Hotel well located if you have a car Not far from key touristic attraction and huge shopping mal with all you need You can ealisy to Cascais and Estoril, or simply go in 10 minutes to Belem and its wonderful sites

Ibis Algragida, Lisbon

Nota Tripadvisor 5.0/5

841brynd Friends getaway - 24/07/2017 Avaliação com certificação TripAdvisor

Excellent hotel, great location, prices very reasonable. The staff were sociable and very attentive, I would certainly stay again. I enjoyed the buffet breakfast, everything was fresh and replenished regularly, great value.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro Diretor

Excellent

Nota Tripadvisor 5.0/5

ricardoribeiroda2017 Family - 19/06/2017 Avaliação com certificação TripAdvisor

Nice people, good Location, very clean, and the patio/garden outside is just fantastic! Parking is easy. We were greeted promptly, the staff was helpfull and friendly. The rooms as typical Ibis - clean, confy, good a/c and shower. Breakfast was fantastic, with the finest breads and fresh squeeze orange juice!!! If i return to Lisbon, I´ll stay there again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Hotel at the right place

Nota Tripadvisor 4.0/5

roycethampan Family - 13/06/2017 Avaliação com certificação TripAdvisor

This Hotel is in a cool and calm place. Bus service always available and the major shopping places quite near too. Mainly the restaurant and the reception staff all very cooperative. Rooms are neat and clean , spacious too compare to other Accor hotels.

Excellent value for money

Nota Tripadvisor 5.0/5

NevesJP Couples - 05/06/2017 Avaliação com certificação TripAdvisor

This hotel is located just off a main road, very close to the airport. It might been in a tricky location if you rely on public transportation but if you have a car it is very easy to get to. The room is a standard Ibis room, with an excellent bed. Very good Wifi and the staff is very friendly. I would definitely recommend this hotel!

Lisboa

Nota Tripadvisor 4.0/5

frankieheng Friends getaway - 02/10/2016 Avaliação com certificação TripAdvisor

We had difficulty finding this Ibis on Google map and when it did it does not take you to the hotel doorstep. Check-in staff was efficient and friendly. Breakfast was reasonably good for the price paid. The metro station is quite a distance if you intent to walk.

Ibis standard

Nota Tripadvisor 5.0/5

Matus S Solo travel - 26/05/2016 Avaliação com certificação TripAdvisor

Standard Ibis hotel, about 30 minutes by public transport from Lisbon city center, bus stop is next to hotel and bus number 750 also goes to stop near the airport. Fast Wifi, simple breakfast, clean room, comfortable bed.

Great Place outside Lisbon

Nota Tripadvisor 5.0/5

TrailBlazer529940 Family - 24/04/2016 Avaliação com certificação TripAdvisor

Nice spot, close to Main Exits to everywhere. We were with family and enjoyed to drive to many near by cities: Estoril, Cascais and Porto. Hotel very clean and the service attentions to make us feel comfortable.

No surprises

Nota Tripadvisor 3.0/5

tony_claudino Business - 28/12/2015 Avaliação com certificação TripAdvisor

For a person with car, hotel is very well located. Personnel is educated and friendly. No surprises. If you use a taxi or bus it will be more complicate.. nevertheless, I would say it is worth. See it by yourself...

Estimado cliente. Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Alfragide. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos.. Bruno Guerreiro

Comfortable

Nota Tripadvisor 4.0/5

pereira5000 Solo travel - 31/10/2015 Avaliação com certificação TripAdvisor

Simple, but very comfortable. Good localization if you have a private vehicle. The rooms are good and clean. All members of the team were helpful and kind. Very reasonable breakfast. I enjoyed my stay there. Thank you!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes Manager

stay at Ibis Lisboa

Nota Tripadvisor 5.0/5

dcpaul04 Family - 25/09/2015 Avaliação com certificação TripAdvisor

Good service, clean rooms and good location, good value for the money, friendly staff, was helpful with tips and directions to places we wanted to go. Would recommend Ibis or Accor chain of hotels in Lisbon, as some are closer to public transit, easy access to hotels or buy taxi not too expensive

Dear Dave, We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes Manager

Nice stay, but a little deserted

Nota Tripadvisor 3.0/5

alok_ardee Business - 17/05/2015 Avaliação com certificação TripAdvisor

It's close neither to the airport, nor to the downtown area. Nothing in any walkable vicinity. I was particularly disappointed on the lack of any vegetarian snack or food on the offer except for a salad. They could have done with a tea and coffee maker in the room.

Dear Alok, Thank you for taking the time to tell us about your experience at the Ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Lopes Manager

Satisfied

Nota Tripadvisor 4.0/5

Eduardo C Couples - 05/01/2015 Avaliação com certificação TripAdvisor

I was very satisfied with the placed, localization and treatment. Close to the downtown and easy to go there, if I´ll need to rerurn to Lisboa of course I´ll look for to stay in this hotel. I also I´m reccomending for my collegues.

Very nice Ibis hotel, nice staff

Nota Tripadvisor 4.0/5

dalia123961 Family - 22/09/2014 Avaliação com certificação TripAdvisor

We enjoyed our stay at this IBIS. Everything in the room functions fine. The staff is very nice. Good breakfast and light food 24 hours a day!! It is 5 KM from Lisbon- so you can a bus to get to Lisbon.

Best ibis I've stayed in!

Nota Tripadvisor 5.0/5

430ceec Family - 07/08/2014 Avaliação com certificação TripAdvisor

Fantastic Ibis, large lobby, decent size rooms; didn't stay for breakfast but looked good value. Would have been good to have had a kettle in the room, but the coffee was reasonably priced. 15 mins from airport.

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