ibis Innsbruck Hotel 3 stars

Customer review rating 4.5/5 4,092 reviews
ibis Innsbruck
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Room 1

Number of guests
Children's age

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange (Nearby)
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Golf
  • Other sports activities
  • Snow Skiing (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Innsbruck

Sterzinger Strasse 1
6020
innsbruck
austria

Tel: +435125703000

Fax: (+43)512/570300555

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS A/D/F :  BUS A/D/F HAUPTBAHNHOF

  • TRAM 3 :  TRAM 3 HAUPTBAHNHOF

  • 3 :  HAUPTBAHNHOF

  • By plane

    KRANEBITTEN At 4km / 2.49 miles

  • By car

    INNSBRUCK OST At 2km / 1.24 miles

  • By train

    INNSBRUCK HBF At 0.1km / 0.06 miles

GPS :47.262784, 11.399667

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Innsbruck

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,092 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,461 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good

Customer review rating 4.5/5

Anonymous Solo - 08/02/2020 Confirmed reviews ALL

Comfortable and convenient hotel.

Dear Stephen H., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Convenient Central Location

Customer review rating 4.5/5

G. Friends - 06/02/2020 Confirmed reviews ALL

Stayed for one night before flying out of Innsbruck airport. It is a good no frills hotel with a location that is convenient for both the airport and the city centre and has parking available in the underground car park beneath.

Dear Clayton G., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Very positive experience and will definitely be using this hotel again.

Customer review rating 4.5/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

Very good breakfast, convenient for the station, helpful staff and nice room.

Dear Michael S., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne
Customer review rating 4.5/5

Anonymous Couples - 27/01/2020 Confirmed reviews ALL

Really enjoyed my stay

Dear John A., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Good hotel

TripAdvisor rating 4.0/5

Globetrotter1265 22/01/2020 TripAdvisor review

Stayed for a week and found this to be a good hotel. Excellent staff and good location. Little noise from the train/bus station as long as you keep the windows closed. Only problem was the thin top mattress which had a tendency to move during the night and less than effective air-con to cool the room.

Dear Guest, thank you very much for your kind feedback. We wish you a good day Greetings from Innsbruck Susanne

Another good stay

Customer review rating 4.5/5

C. W. Couples - 14/01/2020 Confirmed reviews ALL

What is not to like? Comfortable clean rooms, hot powerful shower and although not huge, plenty big enough. Wifi worked fine and the buffet breakfast was excellent. You can fall out of the front door onto a bus or train. We arrived at the airport 28 min after checking out via the airport bus. Old town is about 15 min walk away. Perfect - particularly for an overnight or short stay. Fully recommend. Only one issue - we booked well in advance and paid circa 150 Eu - we could have got it cheaper if we had walked in off the street on the day. But guess that is a risk you take - the rack rate is normally much more expensive!

Dear W. C., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

innsbruck

TripAdvisor rating 4.0/5

purdey12 Couples - 14/01/2020 TripAdvisor review

Room not clean, stains on the bed linen and curtains, dusty, shower had hairs in the drain, very disappointing compared to the Madrid Ibis Breakfast was fresh had a good selection with something for everyone.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Standard Hotel , Rude check in staff

TripAdvisor rating 4.0/5

rmsarie Family - 11/01/2020 TripAdvisor review

Stay here for 3 night 24-27 dec , book for 2 rooms ( 2 adult 3 children under 12) . The staff refuse to give me 2 keys room for my kids room. I told him that I need second key to enter the room when the kids sleep. He told me that I only book for 3 person instead of 5. I told him that max only 4 in web , ( 1 kid stay free under 12) thats way i only book 2 room . After arguing he agree to give me another key .. of course without smile...

Dear Guest, thank you very much for your feedback. I´m very sorry about the problem with the check in staff, i will speak to my staff to fix the problem. We wish you a good day Greetings from Innsbruck Susanne

Very positive

Customer review rating 4.5/5

Anonymous Solo - 30/12/2019 Confirmed reviews ALL

Good reception from employees. High quality of the room. Good breakfast

Dear Federico H., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Good value, clean, convenient location and a great breakfast

Customer review rating 4.5/5

Ron T. Couples - 29/12/2019 Confirmed reviews ALL

As always with Ibis, a good standard, helpful staff and no drama!

Dear Ronald T., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Another delightful overnight stay

Customer review rating 4.5/5

Geoffann Couples - 27/11/2019 Confirmed reviews ALL

We have stayed at the Ibis Hauptbahnhof, Innsbruck, on numerous occasions now, as we pass through Austria on the way from our daughter’s in northern Germany to Tuscany. It suits us very well and we particularly value the underground parking. The room and bathroom are clean and comfortable and the breakfast provides what we enjoy.

Dear Geoff A., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Always nice for a stop-over stay

Customer review rating 4.5/5

Arka Solo - 25/11/2019 Confirmed reviews ALL

Kind check-in, easy parking, central location, nice room - all good againn

Dear Armin K., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Convenient situation and good quality accommodation

Customer review rating 4.5/5

A S. Couples - 22/10/2019 Confirmed reviews ALL

Our third stay within five years- we don’t need to look any further for a hotel in Innsbruck. We travel by train so proximity to the station a real bonus. Good sized rooms, great shower, all in god order.

Dear Anne S., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Great stay

Customer review rating 4.5/5

K. Y. Couples - 16/10/2019 Confirmed reviews ALL

Location was good. The guy who assisted me at check in was very friendly and helpful. Provided me with lots of useful information about Innsbruck’s sight seeinf

Dear Yung Chien K., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Standardized hotel, no unpleasant surprises, no nonsense.

TripAdvisor rating 4.0/5

ReiserGjerne Solo travel - 07/10/2019 TripAdvisor review

The location at the main station is very convenient. You have car parking, bus, tram and train a few meters from the hotel. Many attractions can be reached on foot, the rest easily reached by public transport. The hotel is completely identical to other modern Ibis hotels. It's a somewhat simple standard, but clean and everything worked as it should when I was there. It was quiet at night, I slept well. The check-in and check-out are very efficient for members / prepaying customers.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Central location

Customer review rating 4.5/5

Alpinist Solo - 06/10/2019 Confirmed reviews ALL

Cpmfortable, quiet and effective. Very short distances to transport and attractions.

Dear Lars-Kristian R., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SUsanne

so-so

Customer review rating 4.5/5

Anonymous Couples - 03/10/2019 Confirmed reviews ALL

Good location. Not conveniently organized and prepared room. Staff pleasant and helpful. NOT good value for expensive Ibis hotel: 269 euros for 2 nights without breakfast

Dear Gerhard K., Thank you for taking the time to tell us about your experience at the ibis Innsbruck. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne

Great value right at the train station

Customer review rating 4.5/5

D Couples - 24/09/2019 Confirmed reviews ALL

As usual, clean quiet, air conditioned hotel room right next to the train station. Friendly efficient staff. Quick, easy check-in/check-out. My only negative comment is that the bath room needs some refurbishment, e.g. mold around the bottom of the shower stall.

Dear Dorian H., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Good location

TripAdvisor rating 4.0/5

liesenluc Couples - 12/09/2019 TripAdvisor review

We choose the hotel for the location, very close to bus- and trainstation and 10 minutes walk to the old city. It is a typical Ibis hotel, good for a visit to Innsbruck. Standard breakfastbuffet. Quiet and clean room. A bit expensive in comparison with the same type of hotel in other city's, but Innsbruck is an expensive city.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Budget hotel in excellent position.

TripAdvisor rating 4.0/5

Trevor97 Couples - 06/09/2019 TripAdvisor review

The Ibis Innsbruck is just across the road from the main railway station, with as very convenient 1200 midday check on and check out. We arrived at 1130 and were able to go directly to our room, maximising our time to enjoy beautiful Innsbruck . The room was fairly small, but clean and comfortable. What you would expect from a budget hotel. Breakfast was very good. Staff varied Mostly good but one got annoyed with us due to language problems.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne
Our most recent 20 reviews

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