Customer review rating (ALL Rating) 4.5/5 4,219 reviews
ALLSAFE approved hotel
An ALLSAFE-certified hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.
Check-in from - Check out up to
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
100% genuine reviews from our guestsFind out more
Good as ever
Udo F. Couples - 18/10/2021 Confirmed reviews ALL
We come regularly. For the first time we checked in by mail. It worked, and our voucher for a welcome drink was waiting for us. Without asking for it we got our favourite room.
Well located in a busy place
Anonymous Couples - 11/10/2021 Confirmed reviews ALL
We have been there before and knew the place. The location is next to the main railway station, the city center is in walking distance, very convenient. The place in front of the hotel is busy and there is much public transport going on, which is audible, but not too disturbing. Depending on the room, the view might not be overwhelming. The normal entry to the parking garage is under construction, it would be have been nice to be notified of the (nicely improvised) detour to find our way into the garage.. The breakfast is according to the common standards in this hotel class, this means very much OK. The staff is professional and friendly, anticipating issues that may come up and proposing solutions beforehand. The water temperature in the shower was not really controllable and varied inconveniently and the hairdryer seemed to be at end of life. When reported at the reception, this was well received and remedy was promised.
Beata Friends - 06/10/2021 Confirmed reviews ALL
Dirty room, after disconnecting the beds (there were 2 women) under the bed, the dirt was not vacuumed for a very long time. Dirty carpet with stains. A bathroom with a very bad smell. Corridor very dirty stained carpet. This is the first ACCOR hotel that has let me down
Good location near the center
טל ח 28/09/2021 TripAdvisor review
The trip to Innsbruck was not the first and the hotel was not the first time we stayed in so we could know what to expect. Still it was good as usual and we get any help we need from the staff. Hope to be there again
qixiaoshun Family - 01/09/2021 TripAdvisor review
The location is quite good, walking distance to old center town. The room is clean. The receptionist is okay too. The price for this room and location is reasonable. We may book IBIS hotels again in future when we‘ll have a family holiday again.
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