ibis Innsbruck

Customer review rating (ALL Rating) 4.4/5 1,218 reviews

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Sterzinger Strasse 1, 6020 INNSBRUCK, Austria

Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Location close to the center with optimal access to public transportation

  • Free WIFI throughout the hotel

  • In the center of Innsbruck, within 5-10 minutes walking distance of the Old Town

  • Private parking garage for a fee with direct access to the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Enjoy a relaxing night's sleep in the air-conditioned, soundproofed Standard Rooms for 2 people, complete with Sweet Bed by ibis twin beds, a functional desk, WIFI (free of charge) and a TV.

Max. number of persons
2

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • Bedding 1 x Twin bed(s)
See availabilities

Hotel location

ibis Innsbruck

Sterzinger Strasse 1
6020 INNSBRUCK
Austria

GPS:47.262784, 11.399667

Telephone
Fax +43 512 570300555
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 75 rooms
  • 2 rooms for people with reduced mobility
  • 75 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Italian
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Catering

One Bar

Breakfast

  • Buffet Additional charge

Sports and leisure

Jogging track

  • On site

Bowling

  • On site

Skating rink

  • Nearby

Bowling

  • Nearby

Skating rink

  • On site

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 21 parking spaces
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 20.00 € 20 EUR Per day

Security

  • Well-lit parking
  • Extinguisher
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

BAR

Photo out of - BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Bar Type
Bar
Accessibility
Accessible service
Telephone +43 512 5703000

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Bar for hotel customers only

Payment

  • Cash

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Hot snacks

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,218 reviews

Customer review rating 5.0/5

Nazar S. Solo - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Customer review rating 5.0/5

Tiffany M. G. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Customer review rating 3.5/5

Wendy S. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Very located and comfortable stay.

Customer review rating 5.0/5

Nicholas T. Couples - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Customer review rating 5.0/5

Marie G. Couples - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Customer review rating 5.0/5

Tiffany M. G. Solo - Confirmed reviews ALL

It is always a pleasure to return; it is very close to the central train station and very close to the airport.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Customer review rating 3.5/5

Wendy S. Business - Confirmed reviews ALL

Rooms were too hot which meant I had to sleep with the windows open which meant I couldn't sleep as it was too loud from the train station. I was informed that the ventilation system automatically starts heating when outside temperatures are below 17°C.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Very located and comfortable stay.

Customer review rating 5.0/5

Nicholas T. Couples - Confirmed reviews ALL

It was our first visit to Innsbruck and while I was planning my trip, we was lost to choose the hotel. Finally, we decided to choose Ibis, Innsbruck and we am very glad that we made the correct decision which we arrived at Innsbruck from Munich via train. We am amazed to find out the hotel is located just right across the street opposite Innsbruck Central Train station upon arriving around 11am. Although we are early for check-in, the hotel staff was very polite and helpful and to assist us in settling down our luggage. He also informed us about the Inns' Bruck Region Welcome card & processed the card for us. That initiative was very much appreciated while makes us convenient moving around Innsbruck.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Customer review rating 5.0/5

Marie G. Couples - Confirmed reviews ALL

Glad we decided to stay our one night this close to the train station. Although we faced the street, the Friday evening was quieter than expected.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Customer review rating 4.0/5

Jennifer B. Couples - Confirmed reviews ALL

Our stay at this hotel was good. Would have been nice to have complimentary tea/coffee available as we have found in other hotels on this touring holiday. Innsbruck is such a lovely city it would be nice to promote the area more within the hotel (like any other Ibis in any other city) - not really a complaint just an observation. We would use hotel again.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Customer review rating 4.5/5

Clement T. Solo - Confirmed reviews ALL

Short 1 night stay to catch an early flight from INN Flughafen.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Customer review rating 1.5/5

Maximilian B. Families - Confirmed reviews ALL

I stayed at the IBIS Innsbruck for one night in October 2026, paying just under 150 euros (without breakfast!). The condition of the room wasn’t worth the money. The furniture was damaged, the carpet and curtains were grubby, the towels had a sour smell, and the bathroom was run-down. Whilst the staff’s service left nothing to be desired, I was disappointed by the quality of the rooms. I would have preferred it the other way round. IBIS Innsbruck either needs a complete refurbishment or a significantly different pricing policy.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Customer review rating 4.5/5

Ike M. Couples - Confirmed reviews ALL

Centrally located with good check-in and check-out time.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Well located and comfortable stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I have been going to this Hotel near the Hauptbahnhof for many years and I always find the stay easy, the breakfast well organized and the staff invariably friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Customer review rating 4.5/5

Clifford D. Couples - Confirmed reviews ALL

You met all of our needs and the young man at the desk was considerate and helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Customer review rating 4.5/5

Benny L. Friends - Confirmed reviews ALL

Good location near hbf and clean room

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Customer review rating 4.0/5

Chiranjeevi K. S. Families - Confirmed reviews ALL

Beds were so small

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Customer review rating 5.0/5

Silvia M. Friends - Confirmed reviews ALL

Lage super

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Melanie

Customer review rating 3.5/5

Peter S. Solo - Confirmed reviews ALL

Great location, quite an IBIS comfort. However: - garage not properly marked (heard sign was stolen) - bar only served drinks, no food, vending machines were broken - breakfast was fine, but the egg station present was empty...

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Customer review rating 4.5/5

Pauline M. Solo - Confirmed reviews ALL

Close to train station so quick to catch trains and buses. Store luggage until check-in at 3 pm.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Customer review rating 1.5/5

Eric C. Couples - Confirmed reviews ALL

No comments

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Customer review rating 4.0/5

Yatin G. Couples - Confirmed reviews ALL

The property was decent for an Ibis.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Customer review rating 3.0/5

Erika K. Families - Confirmed reviews ALL

Overall clean, but here and there dusty in the room. Only big towels provided no hand towel, cleaning lady came to the rom, the morning of last day, so why cleaning before checkout.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Other web-users rate our hotel

  • 893 reviews 9.3/10 Location
  • 857 reviews 5.5/10 Room
  • 597 reviews 7.8/10 Service
  • 8 reviews 6.4/10 WiFi
  • 406 reviews 5.1/10 Comfort
  • 402 reviews 8/10 Breakfast
  • 335 reviews 4.8/10 Cleanliness
  • 170 reviews 4.6/10 Value

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