ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,810 reviews

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Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,810 reviews

TripAdvisor Rating  4.0/5  5,063 reviews

Certificate of excellence 2023

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Customer review rating 5.0/5

Ashley N. Friends - Confirmed reviews ALL

Great location close to the underground and within walking distance to the Tower of London and Tower Bridge. All staff was pleasant and accommodating. Most notably, Mata (front desk/concierge) was welcoming and happy to assist with our planned early check-in and arranged for late checkout when our return flight was delayed. The rooms were clean upon arrival and housekeeping did a great job throughout our stay. I would definitely book another stay!

Dear ASHLEY N., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Front Office Team Member

Good service from the front desk staff specially alhumad if I am not mistaken

TripAdvisor rating 5.0/5

Junhoo L TripAdvisor review

Excellent service by the front desk staff. Thank you so much for the service and I would like to stay this again for my next trip. The room is clean and comfortable. Besides, the hotel located just a few steps away from the subway station. Easy to get to the hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdullah, Front Office Team Member

Location was perfect for me and stay was good

Customer review rating 5.0/5

Jd Business - Confirmed reviews ALL

Business trip arriving late on a Sunday evening ... front of house experience at check in was exceptional.

Dear JAMES D., Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. I hope to welcome you again next year or earlier, for one more genuine and pleasant stay with us. Warm Regards Faisal - Front Office

Good location and helpful staff.

Customer review rating 5.0/5

S H. Families - Confirmed reviews ALL

Stayed for one night with family. We arrived a little early, but after a short wait in the lounge, reception advised that we could check in and go to the room. I booked a triple room and was pleased that it had 3 proper single beds. Comfortable and spacious enough for three people - bathroom OK and the hotel has a calm atmosphere despite a busyish location. Good spot for Shoreditch and Whitechapel. Would stay again.

Dear SIMON H., We very much appreciate your comments regarding your stay at the ibis London City. It is always a pleasure to receive positive feedback. At Ibis, we strive to continuously improve the quality of our services and your loyalty is the best reward for our efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you all the best and hope to see you soon Regards, THW

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Customer review rating 3.0/5

A. M. Business - Confirmed reviews ALL

no room service is not great. Expected more considering the price of the stay

Dear A. ALAN, Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, THW

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Other web-users rate our hotel

  • 2,740 reviews 9.6/10 Location
  • 3,120 reviews 6.2/10 Room
  • 2,647 reviews 8.7/10 Service
  • 61 reviews 6.1/10 WiFi
  • 1,526 reviews 6.9/10 Cleanliness
  • 1,460 reviews 8.1/10 Breakfast
  • 496 reviews 8.4/10 Vibe
  • 409 reviews 6.8/10 Amenities

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