A comfortable stay. Staff were very helpful and I enjoyed the breakfast buffet. The hotel was very close ( across the road) to the u-Bahn, but also a good walk - around 40 mins- to the Museum Island, passing by Potsdamer Platz and shopping strip.

Good location, food limited but nice, bigger menu would be nice. Room ok, needs better pillows, very uncomfortable.

The elevator needs work, everything else was great, thanks!

I stayed for 5 days through work in 2020. Positives: It was easy to reach from Shonefeld Airport. Staff are really helpful, cant do enough for you. Water always hot and showers very good TV and hot drinks in room plus fridge. Space to work Great breakfasts and burgers in the bar Negatives, none really, The decor and colour scheme may not be to everyones taste Nothing else happening near the hotel (shops bars etc, a bit quiet)

Really good breakfast, super comfortable beds, and smiling and polite staff

All staff .... on reception and in the bar were extremely friendly and helpful in making our short visit fabulous

Had a lovely stay here. Arrived at 11am 4 hours before check in to see if we could leave our bags somewhere but the rooms were already available so they let us check in early which was great. Quick freshen up the walked into town about 20 mins walk to brandenburg gate on flat level. Rooms were good but the bar and breakfast restaurant was excellent. Would recommend this hotel for short trips for signs seeing. Bigbus bus tour 48hr pass, boat tour and walking tour well recommended which filled 2 days for €169 for 4 adults. Great value.

A great stay. Very accommodating and rooms ready for us 4 hours early as only went to drop bags from airport at 11 but rooms were done and available for us.

Upon arrival until the check out, it was just wonderful. I must say thanks to Front Office Team. Sorry i don’t remember the all the name but i met one lady and three gentle-mans, they were all so friendly and willing to help. Thank you so much to make my stay to be perfect !

The hotel is very well located in terms of transport links, cozy and quiet with a small courtyard. The staff is very helpful, friendly, professional. Very good breakfasts with a variety of dishes, coffee and tea are brought by the waiter, they speak all languages, an individual approach to each guest, this is very nice). The rooms are clean, the beds are comfortable, the only drawback is the very small pillows). We will be happy to come back again.

Staff were friendly and helpful, and the hotel is in a good area with easy access to the tube.

This week I enjoyed again 2 comfortable days on a business trip in the Mercure Berlin Mitte. The hotel is in an excellent location with very convenient access to Tegel Airport as well as to most business and tourist venues. Staff are generally very professional and friendly, with an exceptional thanks to Mr Wick and his colleague responsible for the bar. They are both super friendly and offer excellent service. Rooms and beds are comfy and very clean. I will come again next year!

We travelled with a couple of friends. When we arrived at the hotel, the front desk lady made our check in and gave us in the hand the respective keys. When we entered our room, after carrying our heavy luggage stairs up (lift was broken), we became very desappointed. We had booked for a luxury room, and there were not even windows in the room we received, just two small skylights. We searched for our reservation and saw that the room was completely different. So, we went to the front desk and made a complain. They realized that we were in the wrong room. Keys had been exchanged by the person who made our check in. So we asked to change room and unfortunately there were no more luxury rooms available and they suggest us to ask our friends to change room with us. Of course we would never do that!!! They had already unpacked their bags. So, we stay in that horrible room!!! Unfortunate!!!

I stayed for 2 nights. Rooms are very nineties, but clean, good quality matrass. Enjoyed the large deluxe room. Large bathroom as well. Check in was quick and efficient. The breakfast is super high quality. Lots of choice and friendly, helpful staff.

The hotel was very easy to find and very good for the U bahn. Location was good for the technical museum and easy to get all around Berlin from. All the staff were friendly and helpful. The rooms were very clean but a little small and my room was a bit cold.I had breakfast which was good with a wide range of choice. The man running the breakfast room was helpful. The bar was also nice and not too busy.The price was also good.I would happily stay in this hotel again.