Novotel Suites Wien City Donau 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 1,598 รายการ

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Radingerstrasse 2, 1020 VIENNA, ออสเตรีย

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ความพิเศษของโรงแรม

  • Spacious suites (30 m²)

  • Breakfast on the quiet terrace overlooking greenery

  • Children up to 16 years of age stay in parents' room free of charge

  • Subway connection to city center and within walking distance of the Prater

  • Boutique Gourmande bar open 24/7

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Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
ออสเตรีย

พิกัด:48.224321, 16.398868

โทรศัพท์

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เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • Wi-Fi
  • เครื่องปรับอากาศ
  • บาร์
  • พื้นที่ปลอดบุหรี่ 100%

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 1,598 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,178 รายการ

Certificate of excellence ปี 2025

An Ibis with Novotel branding

คะแนนจาก Tripadvisor 3.0/5

Captain_Halliday รีวิวที่ได้รับการรับรองจาก TripAdvisor

Check-in was fast and efficient and our room was large with a comfortable bed. It had a small moulded modular bathroom that you’d expect at a budget Ibis. We requested an extra pillow and coat hangers. These never came. The microwave in our room was broken. We were told that because it was a weekend, no maintenance staff were available to look at it. That’s fair enough. But the front desk staff were unable to bring a microwave from another room because “only maintenance staff can unplug appliances”. As a result we had to pack and move rooms. A major hassle, especially as we couldn’t change rooms directly and had to store our luggage for a day. Staff were unaware of Accor status benefits and had to consult a manager. The range at the breakfast buffet was consistent with other Novotel properties with a selection of hot and cold options. No barista coffee is available. However, there is insufficient seating leading to long wait times for a table. The buffet is also poorly laid out leading to congestion in walkways. Staff were unaware of Accor status benefits? Location is close to a subway station and the price was cheaper than other mid-tier Accor properties in Vienna, perhaps reflecting both the location and quality. Pros *Comfortable bed, good size room. *One block to metro. *Stable wifi with good speeds. Cons *Basic bathroom. *Poor service with staff not guest focussed. *Chaotic breakfast. *Pets allowed = Barking dog. *Slow lifts Overall Expect an Ibis at a Novotel price and you won’t be disappointed.

Dear Captain, Thank you for taking the time to share your experience with us. We are glad to know your check-in experience was efficient and that you found the room spacious with a comfortable bed. It is also great to hear you appreciated our breakfast selection and the convenience of our location near public transport. We sincerely apologize that some aspects of your visit fell short of expectations. We take your feedback about the efficiency of our service and breakfast arrangements seriously, and we are reviewing these areas to improve. Our team is committed to resolving maintenance requests promptly, and we regret any inconvenience caused during your room transfer. Nonetheless, we value your mention of our reliable wifi and competitive pricing. Your insights help us enhance our guest experience, and we hope to welcome you back under better circumstances. We hope to see you again on your next visit to Vienna. With very best wishes, Roman Krüger, General Manager

Very family friendly hotel with excellent location

คะแนนจาก Tripadvisor 5.0/5

alexia a รีวิวที่ได้รับการรับรองจาก TripAdvisor

Novotel Suites Vienna is a very family-friendly hotel and a great choice when traveling with children. The location is excellent, with the metro just a short walk away, making it easy and convenient to reach most of Vienna’s main attractions. The rooms are spacious and comfortable for families, and the staff are extremely friendly, welcoming, and always happy to help. From check-in to check-out, the service was consistently warm and efficient. I would highly recommend this hotel to anyone traveling to Vienna with their family.

Dear Alexia, Thank you for taking the time to review your stay. We are delighted to hear your family felt so at home during your Vienna adventures. It brings us joy knowing our spacious accommodations and convenient transport links helped make your trip memorable. Our team takes pride in delivering warm service from arrival to departure, and your kind words mean everything to us. We look forward to welcoming you back in the future. Best wishes, Roman Krüger, General Manager

Gem of a hotel!

คะแนนจาก Tripadvisor 5.0/5

mikeyb316 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Upon arrival we had a speedy check in…staff were always smiling & happy to help. We stayed in a family suite & room was good for what we needed & cleaned every day. We did not have breakfast so cannot comment…but there is a shop / supermarket just round the corner. All in all a lovely hotel & I would be happy to stay again if I ever get back over to Vienna. Thank you & all the best for 2026. 1 ❤️ from Manchester!

Dear Mikey, Thank you for letting us know how happy you were with your recent experience in our hotel. It's wonderful to hear you had such a great stay at Novotel Suites Wien City Donau. We're delighted you appreciated our efficient check-in and the daily upkeep of your family suite. Smiles come naturally when we see guests like you enjoying our hospitality! While we regret you didn’t get to sample our breakfast buffet, we’re glad the nearby supermarket offered convenient options. It’s heartwarming to know our location served you well for exploring Vienna. We’d love to welcome you back for another memorable stay! We look forward to welcoming you back. Best wishes, Roman Krüger, General Manager

Clean and spacious rooms in a great location

คะแนนจาก Tripadvisor 5.0/5

h0rrace รีวิวที่ได้รับการรับรองจาก TripAdvisor

We really enjoyed our stay at this hotel when visiting Vienna for a week. The rooms were spacious and very clean and loved the water tap in the room with the tea and coffee making facilities. The staff were excellent and very friendly and helpful when we had a couple of issues (of our own making!). The only thing I would say that I didnt enjoy so much was the level of heating in the hotel, it was very, very warm throughout even when it wasn't so cold outside. However that is a trivial point and wouldnt prevent us staying here again if we were visit Vienna. Thanks!

Dear Guest, Thank you so much for taking the time to share your positive review. We're delighted you enjoyed our spacious suites and convenient amenities like the coffee station. Our team takes pride in creating welcoming experiences, and we're thrilled you felt well-supported during your stay. That said, we regret any discomfort from our climate controls—our system aims to balance comfort across seasons while maintaining energy efficiency. Finally, we're glad our location served you well for exploring both the Prater and Vienna's historic center. It would be a pleasure to have you return. Kind regards, Markus Koller, General Manager

Lovely stay.

คะแนนจาก Tripadvisor 5.0/5

monika n รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovely stay, amazing staff, smiling faces, big spacious room, and a generous breakfast spread. All in all it was a very good experience. Metro station and even the tram station is just 100 mtrs walk from the hotel. There is a spar right opposite the hotel. We had a great stay there ..

Dear Guest, We appreciate that you have shared your positive feedback. It's wonderful to hear you enjoyed your time at Novotel Suites Wien City Donau. We're delighted our team's warm service and spacious accommodations contributed to your comfortable stay. The breakfast selection aims to provide varied options for different preferences, and we're thrilled you appreciated this aspect. Our location near multiple transport links makes exploring Vienna convenient, and we're glad this enhanced your visit. We look forward to welcoming you back. Kind regards, Markus Koller, General Manager

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