Novotel Palembang - Hotel & Residence 4 stars

Customer review rating (ALL Rating) 4.9/5 187 reviews

Best price
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Novotel Palembang - Hotel & Residence - Image 1
Novotel Palembang - Hotel & Residence - Image 2
Novotel Palembang - Hotel & Residence - Image 3
Novotel Palembang - Hotel & Residence - Image 4
Jalan R Sukamto No 8A, 8 Ilir, 30127 PALEMBANG, Indonesia

Description

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Twin Beds

Photo out of - Superior Room with Twin Beds

A modern and spacious room with twin beds (1.2 m x 2 m) and a private balcony, boasting picturesque views of the garden. The high-speed internet connectivity is perfect for both work and leisure pursuits. Up to 2 adults and 1 child.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 39 m² / 419 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: Garden View
  • Most of the accommodation: Balcony
See availabilities

A modern and spacious room with a premium king-size bed (2.4 m x 2 m) and a private balcony, offering a breathtaking view of our sparkling pool. The high-speed Internet connectivity is perfect for both work and leisure pursuits. Up to 2 adults & 1 child.

  • Views:

    Garden View

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A modern and spacious room with a super king-size bed (2 m x 2 m) and a private balcony, offering a breathtaking view of our sparkling pool. The high-speed internet connectivity is perfect for both work and leisure pursuits. Up to 2 adults and 1 child.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

A modern and spacious room with twin beds (1.2 m x 2 m) and a private balcony, offering a breathtaking view of our sparkling pool. The high-speed internet connectivity is perfect for both work and leisure pursuits. Up to 2 adults and 1 child.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

A modern and spacious room with a premium king-size bed (2.4 m x 2 m) and a private balcony, boasting picturesque views of the garden. The high-speed Internet connectivity is perfect for both work and leisure pursuits. Up to 2 adults and 1 child.

  • Views:

    Pool side

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Family Suite

Photo out of - Family Suite

Large and well-designed, it boasts two bedrooms with a super king-size bed and twin beds. It offers a separate living room with a kitchen and a private balcony view over the garden or sparkling pool. Up to 4 adults and 1 child.

  • Views:

    Garden View

Max. number of persons
5
Area
From 94 m² / 1011 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, 8 Ilir
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Telephone
Fax +62 711 379777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • PLM Additional charge
  • SM BADARUDDIN II Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 196 rooms
  • 16 family rooms
  • 48 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Disco/Nightclub
  • Karaoke

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

12 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Novotel Palembang

  • Outside
  • On site

In Balance

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Thermal Spa
  • Massage Additional charge

Sports and leisure

Jogging track

  • On site

Jogging track

  • Nearby
  • On site

THE ORIENT CHINESE RESTAURANT

Photo out of - THE ORIENT CHINESE RESTAURANT

THE ORIENT CHINESE RESTAURANT

Cooking style
Other cooking style
Capacity
100
30127 Palembang, Indonesia
Telephone +62 711 369777
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Non Smoking Area

THE ORIENT CHINESE RESTAURANT

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

A delicious and fulfilling morning meal to start your daily activity with a mix of international and local taste.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  187 reviews

Customer review rating 5.0/5

Try S. Business - Confirmed reviews ALL

Dear Mr Try S., Warmest greeting from Novotel Palembang, Thank you so much for your wonderful review and for making Novotel Palembang your second home. It truly means the world to our entire team to hear that our hospitality made you feel like family. We will be sure to pass along your special compliments to Mr. Candra Saputra, Mr. Denny Safrizal, and Ms. Eka Azria—they will be thrilled to know their care made such a memorable impact. We can't wait to welcome you back for your next stay. Best regards, Rikasari Front Office Manager

Customer review rating 5.0/5

F. F. Families - Confirmed reviews ALL

Dear F. Fahmi, Warmest greeting from Novotel Palembang We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rikasari Front Office Manager

Customer review rating 5.0/5

M. M. Families - Confirmed reviews ALL

Dear Guest, Warmest greeting from Novotel Palembang Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rikasari Front Office Manager

Customer review rating 5.0/5

Moud O. Business - Confirmed reviews ALL

Dear Mr. Moud O., Warms Greeting from Novotel Palembang Hotel & Residence Thank you for your wonderful review. We are delighted to know you had an excellent stay and enjoyed our friendly service, spotless accommodation and great facilities. We truly appreciate your kind words and look forward to welcoming you back to Novotel Palembang for another memorable stay. Warm regards, Rikasari Front Office Manager

Customer review rating 4.5/5

Aiin R. Business - Confirmed reviews ALL

Dear Aiin R., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr Try S., Warmest greeting from Novotel Palembang, Thank you so much for your wonderful review and for making Novotel Palembang your second home. It truly means the world to our entire team to hear that our hospitality made you feel like family. We will be sure to pass along your special compliments to Mr. Candra Saputra, Mr. Denny Safrizal, and Ms. Eka Azria—they will be thrilled to know their care made such a memorable impact. We can't wait to welcome you back for your next stay. Best regards, Rikasari Front Office Manager

Customer review rating 5.0/5

F. F. Families - Confirmed reviews ALL

Pelayanan CS Mr. Vandem excellent

Dear F. Fahmi, Warmest greeting from Novotel Palembang We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rikasari Front Office Manager

Customer review rating 5.0/5

M. M. Families - Confirmed reviews ALL

Pelayanan CS Mr. Bandel excellent

Dear Guest, Warmest greeting from Novotel Palembang Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rikasari Front Office Manager

Customer review rating 5.0/5

Moud O. Business - Confirmed reviews ALL

excellent stay with friendly staff, spotless accommodations, and great facilities

Dear Mr. Moud O., Warms Greeting from Novotel Palembang Hotel & Residence Thank you for your wonderful review. We are delighted to know you had an excellent stay and enjoyed our friendly service, spotless accommodation and great facilities. We truly appreciate your kind words and look forward to welcoming you back to Novotel Palembang for another memorable stay. Warm regards, Rikasari Front Office Manager

Customer review rating 4.5/5

Aiin R. Business - Confirmed reviews ALL

Comfort & Hospitality

Dear Aiin R., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Tony D. Families - Confirmed reviews ALL

Check in was fast and smooth as Lia remembered us from our last stay 9 months ago

Dear Tony D., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Yeni I. Families - Confirmed reviews ALL

Family trip', the room very large and the vibe are amazing

Dear Yeni I., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed the spacious accommodations and the vibrant atmosphere of our hotel. Your positive feedback is greatly appreciated, and we look forward to welcoming you and your family back soon. Best regards, Novotel Palembang - Hotel & Residence

Customer review rating 5.0/5

Sarahi B. Business - Confirmed reviews ALL

I visited Palembang for business purposes, so I didn’t expect very relaxing hotel. But this hotel has resort-style accommodation, with unique room layout, great view from room, and of course great service. Will recommend this hotel to anyone visiting Palembang.

Dear Sarahi B., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Z. Z. Families - Confirmed reviews ALL

good experience

Dear Z. Zerin, We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Andi F. Friends - Confirmed reviews ALL

Best Experience moment stay in Novotel Palembang..

Dear Andi F., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Anton H. Couples - Confirmed reviews ALL

Sangat puas sengan pelayananya, hotel nya bagus seperti resort, saat sarapan tempatnya nyaman, view nya menghadap swimming pool dan kolam ikan, mas Taufik dan Mas Okta yg ramah, serta memberikan rekomendasi liburan di palembang

Dear Anton H., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Daniel T. Business - Confirmed reviews ALL

Hotel nya sangat ramah, pelayanannya sangat memuaskan, ketika saya sarapan dibantu oleh mbak Jihan, makanan khas palembangnya enak banget seperti Mie celor dan mpek-mpeknya

Dear Daniel T., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Christian H. Families - Confirmed reviews ALL

Good experience staying here during our holiday

Dear Christian H., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good place to stay

Customer review rating 5.0/5

Michael Families - Confirmed reviews ALL

Super satisfied

Other web-users rate our hotel

  • 31 reviews 8.8/10 Location
  • 264 reviews 8.9/10 Room
  • 316 reviews 8.7/10 Service
  • 137 reviews 8.9/10 Amenities
  • 117 reviews 8.5/10 Cleanliness
  • 92 reviews 9/10 Vibe
  • 90 reviews 8.4/10 Breakfast
  • 38 reviews 10/10 Pool

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