Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,173 reviews

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Grand Mercure Puka Park Resort - Image 1
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Grand Mercure Puka Park Resort - Image 4
42 Mount Avenue, 3546 PAUANUI BEACH, New Zealand

Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

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Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Telephone
Fax +64 7 864 8112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,173 reviews

TripAdvisor Rating  4.1/5  1,152 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Colin H. Couples - Confirmed reviews ALL

Everything about the stay was excellent, from the cleanliness, to the staff and the restaurant. Highly recommend.

Dear Colin, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the cleanliness, our dedicated staff, and the restaurant experience. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Puka Park Resort

Shocking experience over three nights.

TripAdvisor rating 3.0/5

Explore50690640332 TripAdvisor review

Restaurant couldn't cater for garlic/onion allergy. No attempt to find any alternatives and advised ALL food was pre prepared. Obviously a very average kitchen. Not even children's menu of fish and chips as they had garlic/onion seasoning. When complained the night before they promised to sort it but nothing changed

Customer review rating 5.0/5

Ivan B. Couples - Confirmed reviews ALL

Good location, rooms are great, breakfast was amazing too. Bunch of activities around (walking trails, easy/moderate tracks), 10 mins walk to the beach. Overall experience was great. Thanks

Dear Ivan, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, appreciated our service, and found our location and breakfast to your liking. We look forward to welcoming you back for another exceptional experience. Best regards, Grand Mercure Puka Park Resort

Customer review rating 3.5/5

Gerhard S. Couples - Confirmed reviews ALL

Good stay. The shower in the bath was a big let down, it was messy, very dangerously slippy, standing on the water outlet with the spout hitting your legs. Hope they claim damages against the architect, should have done a testing unit first, real bad planning. Will stay again once this is sorted.

Dear Gerhard, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the shower setup in your room. We appreciate your insights as they help us identify areas for improvement. Your comments will be taken into consideration as we continuously strive to enhance our guests' experiences. This bathroom set up is not consistent throughout the property, Thank you once again for your feedback, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Puka Park Resort

Customer review rating 5.0/5

Graeme &. S. B. Couples - Confirmed reviews ALL

From the time of arrival to departure staff were welcoming, friendly and helpful. The accommodation suited the purpose of our stat in idealic surrounds.

Dear Graeme &. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodation suitable and enjoyed the welcoming atmosphere created by our staff. We hope to welcome you back in the future for another wonderful experience. Best regards, Grand Mercure Puka Park Resort

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Other web-users rate our hotel

  • 315 reviews 9/10 Location
  • 536 reviews 8.5/10 Room
  • 619 reviews 9.3/10 Service
  • 5 reviews 6.2/10 WiFi
  • 382 reviews 7/10 Food
  • 126 reviews 6.2/10 Breakfast
  • 123 reviews 8.9/10 Vibe
  • 118 reviews 7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.