Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,167 reviews

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Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

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Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,167 reviews

TripAdvisor Rating  4.1/5  1,152 reviews

Customer review rating 4.5/5

Roseann W. Families - Confirmed reviews ALL

Good wifi connection, except for Christmas Day 25th December.

Customer review rating 3.5/5

Tim R. Families - Confirmed reviews ALL

Staff were nice but not proactive - walking past plates on tables and not asking anyone if they want more drinks etc. I know we’re in a more rural setting but the service level for an Accor was not really there. The breakfast was lackluster and the rooms were ok. I’d suggest offering to run guest to their room and show them the amenities. We at at the hotel for dinner once and had breakfast - dinner was average but dinner in town was great! Terrific setting and nice to have the pool and hot tub. A nice stay but honest feedback above. Finally you need recharge stations - not just a plug made for golf carts.

Customer review rating 4.0/5

Barbara B. Families - Confirmed reviews ALL

Comfortable chalets, but the hills can be challenging and the carpark is generally a walk away. Lovely surroundings and a nice town. Surprisingly that there was minimal recycling effort by the resort.

Customer review rating 4.5/5

Michael H. Couples - Confirmed reviews ALL

All the staff were so lovely and helpful. We were there for our anniversary and so many lovely touches were made like welcoming* card with chocolate, special desert made, towels set out in shape of a heart on the bed etc. Special mention must go to Simon. Puka park are lucky to have him. Great personality, efficient and all round super nice guy.

Customer review rating 2.5/5

Joanna K. Families - Confirmed reviews ALL

The concept of villas nestled in the mountain is fabulous and rather unique type of accomodation. The villa size is great. Unfortunately the whole complex it is very run down, and needs a really good clean especially the restaurant/lounge area. Furniture was old and dirty. Coffee table was filthy, carpet hadn’t been vacuumed and window sill had about a dozen dead flies with mini bugs circulating around (noticed all this waiting for a coffee).

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Other web-users rate our hotel

  • 329 reviews 9.2/10 Location
  • 538 reviews 8.4/10 Room
  • 621 reviews 9.3/10 Service
  • 7 reviews 9.2/10 WiFi
  • 387 reviews 6.9/10 Food
  • 131 reviews 6.5/10 Breakfast
  • 119 reviews 6.9/10 Cleanliness

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