Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.6/5 1,106 reviews

42 Mount Avenue, 3546 PAUANUI BEACH, New Zealand

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

ALLSAFE approved hotel

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Telephone +64 7 864 8088

Fax +64 7 864 8112

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our accommodation(s)

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,106 reviews

TripAdvisor Rating  4.0/5  1,105 reviews

Wonderful location

Customer review rating 5.0/5

Alison Couples - Confirmed reviews ALL

First stop on our NewZealand adventure. Everyone so kind and friendly. First person we met was Grace who was an absolute gem, so kind and helpful and friendly. Accommodation brilliant and food first class.

Dear Alison & Robert, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. I am glad to hear that Grace was able to make a memorable impact and out team was able to guide you through the weather conditions. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Rajat Sharma General Manager

Disappointing.

TripAdvisor rating 2.0/5

ultimatevaluetravel TripAdvisor review

Rooms had a strong mildew odor. Air conditioning was not working. Fan only worked when the lights were on. Housekeeping was bare minimum. Wet towels left in the room. No new towels provided. Kitchen staff and wait staff overwhelmed by number of guests. Servers tried to accommodate but there were too few of them. Disappointing Considering we travelled such a long way.

Nature stay

TripAdvisor rating 4.0/5

Nathalie P TripAdvisor review

This hotel is located in a piece of nature The chalet are really nice with a modern bathroom. The small table outside with the chair is enjoyable with a coup of tea The + large and very comfortable mattress The restaurant is very good! The - over the window doors, there were other windows without any curtains so the light comes very early in the bedroom (in summer) Step climb to go to the chalet, you need to be fit:) When you call the reception they sometimes dont answer and dont call you back either

Dear Natjev, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive/constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments around light bouncing in is a great point for us for something to look at. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma General Manager

Nice private chalet, convenient for the beach.

TripAdvisor rating 5.0/5

annreid33 Couples - TripAdvisor review

We enjoyed our 2 night stay at Puka Park, the last of our New Zealand holiday. The chalet was spacious with good cooking and laundry facilities. It was very peaceful and private. We had breakfast, which was excellent but didn’t eat in then restaurant in the evening so can’t comment on the food. All the staff were friendly and helpful and we were pleased that we choose Puka Park.

Dear annreid33, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are Lucky to have the staff we have and appreciate that they were able to make memorable memories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma General Manager

Enjoyed everything!

Customer review rating 5.0/5

Kevin M. Couples - Confirmed reviews ALL

My wife and I are touring New Zealand and we loved your resort. The cabin was great and we felt like we were in the jungle. The food was excellent as was the service!

Dear Kevin M., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma General Manager

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Other web-users rate our hotel

  • 186 reviews 9/10 Location
  • 431 reviews 8.3/10 Room
  • 505 reviews 9/10 Service
  • 385 reviews 7.6/10 Food
  • 93 reviews 6.7/10 Cleanliness
  • 91 reviews 9.5/10 Pool
  • 78 reviews 6.8/10 Breakfast

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