Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 7,014 reviews

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Sofitel Sydney Wentworth, 61 101 Phillip Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Prime location in Sydney's CBD, near shopping, dining, and iconic attractions

  • Fully refurbished in 2024, offering a fresh take on classic 5-star luxury

  • Four distinct dining venues with local flavours and French-inspired cuisine

  • Heritage-listed hotel blending timeless elegance with modern sophistication

  • Iconic pillarless Wentworth Ballroom for unforgettable events and weddings

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Telephone
Fax +61 2 9228 9133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  7,014 reviews

Customer review rating 5.0/5

Belinda D. Families - Confirmed reviews ALL

Check in was nice, visiting for husband’s birthday where they were organising a bottle of wine and chocolate which was a nice surprise. Unfortunately it didn’t arrive with it possibly going to another room with checking in the next morning the team organised it to arrive which made my husbands birthday. Service for club room was sublime. Best club lounge we have experienced for a while with A+ service, was nice to have drinks served unlike some other 5 star hotel services we have gone to. The selection for food for club lounge service was wonderful , really felt relaxing and so impressed me that I made book an addition 2 separate visits for special events.

Bonsoir Ms. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Lillian C. Families - Confirmed reviews ALL

Great location. Beautiful hotel.

Bonsoir Ms. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 4.5/5

Jeremy C. Couples - Confirmed reviews ALL

My partner and I stayed there to be able to enjoy the Vivid Festival, the hotel was so well located, especially now with the new Metro which is a couple of minutes walk. Absolutely loved it

Bonsoir Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 5.0/5

Rebecca P. Business - Confirmed reviews ALL

No notes. Great clean and fresh room, attentive staff. Would recommend to anyone

Bonsoir Ms. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 4.0/5

Carmel S. Couples - Confirmed reviews ALL

We enjoyed our stay. The breakfast was very good and our room was comfortable. The gym was very good. Unfortunately, our check-in was not satisfactory. On arrival at around 2:30 pm we were told that our room wasn't ready and that check-in time was 4:00 pm. We were told that we would be sent an SMS when the room was ready. We waited in the lobby, watching other guests arrive and being checked in. At 4:00 pm, no message had been received so we asked another staff member when our room would be ready. This staff member told us that check-in time was 3:00 pm. Our room still wasn't ready but this staff member arranged another room for us and told us our luggage would be sent up directly. After waiting more than half an hour, we rang reception to let them know we were still waiting. The luggage arrived soon after.

Bonjour Ms. S., Thank you very much for your feedback. We are pleased to hear that you enjoyed your stay, found your room comfortable, and appreciated both the breakfast and gym facilities. However, we sincerely apologise for the disappointing arrival experience. We understand how frustrating it must have been to wait for your room, receive inconsistent information regarding check-in times, and then experience a further delay with your luggage delivery after being accommodated. This is certainly not the seamless arrival experience we strive to provide, and we regret the inconvenience caused. Your comments will be shared with relevant team to review our communication and room readiness procedures, ensuring we deliver a more consistent and efficient experience for our guests. Thank you again for taking the time to share your feedback. We hope to have the opportunity to welcome you back and provide a much smoother experience from arrival to departure. Warm regards, Tetiana Manych Front Office Supervisor

Other web-users rate our hotel

  • 1,594 reviews 9.4/10 Location
  • 3,072 reviews 6.3/10 Room
  • 3,396 reviews 8/10 Service
  • 30 reviews 6.1/10 WiFi
  • 1,359 reviews 4.9/10 Comfort
  • 1,123 reviews 6.3/10 Amenities
  • 964 reviews 7.4/10 Food
  • 703 reviews 7.5/10 Breakfast

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