Novotel Londres Greenwich 4 étoiles

Note Avis clients (Note ALL) 4.4/5 1 000 avis

Novotel Londres Greenwich - Image 1
Novotel Londres Greenwich - Image 2
Novotel Londres Greenwich - Image 3
Novotel Londres Greenwich - Image 4

Description

Les plus de l'hôtel

  • Accès facile au centre en train

  • Family rooms with extra sofa beds

  • Parking sécurisé sur site

  • Fully-equipped gym and sauna

  • Accès facile à Canary Wharf/stade O2 Arena

Nos hébergements

Réserver cet hôtel
Chambre 1

Décor moderne, confort ergonomique : 2 lits simples, sdb avec baignoire/douche, grand bureau modulable, TV LCD 55", films payants et WIFI gratuit, sèche-cheveux, fer à repasser, coffre pour ordinateur, réfrigérateur et plateau bouilloire. 2 personnes max.

Nombre maximal de personnes
2

Literie

Lit(s) simple(s) x2

Lit bébé sur demande

Restauration

Installations de restauration

  • Plateau thé/café
  • Minibar

Salle de bain

Equipements de salle de bain

  • Salle de bain accessible en fauteuil roulant
  • Portes de salle de bain de 81 cm de large
  • Miroir

Médias et technologie

Equipements Internet

  • Port USB dans la chambre
  • Prise RJ11
  • Prise RJ45

Services et Equipements

Accessibilité et sécurité

  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Sonnerie de téléphone lumineuse pour malentendants
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Alarme visuelle pour malentendants

Eléments de confort

  • Installations d'occultation
  • Double vitrage
  • Fer à repasser
  • Fenêtres ouvrantes
  • Portes insonorisées
  • Chambre insonorisée

Equipements électriques

  • CA 110/120 V
  • CA 220/240 V

Services en chambre

  • Réveil par téléphone via un opérateur

Contrôle de la température de l'air

  • Système de refroidissement d'air

Coin bureau

  • Bureau
  • 2 pers. max
  • Literie 2 x Lit(s) simple(s)

Toutes nos chambres Supérieures disposent d'une machine à café Nespresso, d'un haut-parleur Bluetooth, d'une TV LCD 55", d'eau minérale gratuite, d'un peignoir et de chaussons. Une expérience de détente et méditation. Pour 3 personnes max.

  • Vues :

    Vue sur la ville

Nombre maximal de personnes
3
Superficie
À partir de 25 / 269 sq ft

Literie

Lit(s) queen size x1

Canapé-lit(s)simple(s) x1

Lit supplémentaire pour enfant en chambre sur demande

Lit bébé sur demande

Restauration

Installations de restauration

  • Plateau thé/café
  • Minibar
  • Eau minérale gratuite en chambre

Salle de bain

Equipements de salle de bain

  • Salle de bain accessible en fauteuil roulant
  • Portes de salle de bain de 81 cm de large
  • Miroir

Médias et technologie

Equipements Internet

  • Internet sans fil en chambre

Services et Equipements

Accessibilité et sécurité

  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Sonnerie de téléphone lumineuse pour malentendants
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Alarme visuelle pour malentendants

Eléments de confort

  • Installations d'occultation
  • Double vitrage
  • Fer à repasser
  • Fenêtres ouvrantes
  • Portes insonorisées
  • Chambre insonorisée

Equipements électriques

  • CA 110/120 V
  • CA 220/240 V

Services en chambre

  • Réveil par téléphone via un opérateur

Contrôle de la température de l'air

  • Système de refroidissement d'air

Coin bureau

  • Bureau

Chambre accessible. Espace pour un fauteuil, cordons d'alarme, douche accessible en fauteuil, barres d'appui dans la sdb, lit accessible, penderie, TV LCD 55" miroir et bureau. Alarme incendie audible et visuelle ou à vibration sur demande/installée.

Nombre maximal de personnes
2
Superficie
À partir de 25 / 269 sq ft
Accessibilité
Chambre accessible

Literie

Lit(s) queen size x1

Lit bébé sur demande

Salle de bain

Equipements de salle de bain

  • Salle de bain accessible en fauteuil roulant
  • Portes de salle de bain de 81 cm de large
  • Miroir
  • Sèche-serviette

Médias et technologie

Equipements Internet

  • Port USB dans la chambre
  • Prise RJ11
  • Prise RJ45

Services et Equipements

Accessibilité et sécurité

  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Sonnerie de téléphone lumineuse pour malentendants
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Alarme visuelle pour malentendants

Eléments de confort

  • Installations d'occultation
  • Double vitrage
  • Fer à repasser
  • Fenêtres ouvrantes
  • Portes insonorisées
  • Chambre insonorisée

Equipements électriques

  • CA 110/120 V
  • CA 220/240 V

Services en chambre

  • Réveil par téléphone via un opérateur

Contrôle de la température de l'air

  • Système de refroidissement d'air

Coin bureau

  • Bureau

Suite spacieuse de 49 m² comprenant une chambre, un salon et une salle de bains. Services inégalables : Deux TV LCD 55", peignoirs, machine à café Nespresso, station d'accueil pour haut-parleur Bluetooth, WIFI. Pour 2 adultes 2 enfants max.

Nombre maximal de personnes
4
Superficie
À partir de 49 / 527 sq ft

Literie

Lit(s) King size x1

Canapé-lit(s) double(s) x1

Lit bébé sur demande

Restauration

Installations de restauration

  • Plateau thé/café
  • Minibar

Salle de bain

Equipements de salle de bain

  • Portes de salle de bain de 81 cm de large
  • Miroir

Médias et technologie

Equipements Internet

  • Port USB dans la chambre
  • Prise RJ11
  • Prise RJ45
  • Internet sans fil en chambre

Equipements TV

  • Écran 42"/107 cm
  • Écran plat

Services et Equipements

Accessibilité et sécurité

  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Sonnerie de téléphone lumineuse pour malentendants
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Alarme visuelle pour malentendants

Eléments de confort

  • Installations d'occultation
  • Double vitrage
  • Fer à repasser
  • Fenêtres ouvrantes
  • Portes insonorisées
  • Chambre insonorisée

Equipements électriques

  • CA 110/120 V
  • CA 220/240 V

Services en chambre

  • Réveil par téléphone via un opérateur

Contrôle de la température de l'air

  • Système de refroidissement d'air

Coin bureau

  • Bureau

Localisation de l'hôtel

Novotel Londres Greenwich

173-185 Greenwich High Road
SE108JA LONDRES
Royaume-Uni

GPS:51.477798, -0.013504

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
  • 151 chambres
  • 8 chambres pour personnes à mobilité réduite
  • 34 chambres famille
  • 8 chambres communicantes
  • 151 chambres non-fumeur
  • 6 étages

Langues parlées à l'hôtel

  • Anglais
  • Espagnol
  • Français
  • Italien
  • Portugais
  • Russe

Services pour personnes à mobilité réduite

Etablissement entièrement non-fumeurs

Services de Blanchisserie / Pressing

  • Nettoyage à sec / Repassage

Divertissements

  • Piano

Wifi

  • WIFI haut débit
  • WIFI à l''hôtel
  • WIFI dans les parties communes

Coffre à la réception

  • Coffre-fort à la réception

Desk d''arrivée et de départ

  • Check-in express
  • Check-out express
  • Départ tardif

Animaux domestiques

Animaux domestiques acceptés En supplément

Restauration

Un Restaurant

Un Bar

Service en chambre

  • Snacks froids
  • Plats chauds

Petit-déjeuner

  • Buffet En supplément

Professionnel

6 Salles de réunion

Bien-être

Sauna

  • Sur site

Centre de fitness In Balance

  • Sur site
  • Sur place
  • Parking intérieur
  • Privé
  • 32 places de parking
  • Parking ouvert 24 h/24 7 j/7
  • Limite hauteur max : 0.21 m / 0.68 ft
  • Tarif du parking : 29.16 25 GBP Par jour

Services & équipements

  • Escaliers

Sécurité

  • Parking avec vidéosurveillance
  • Parking éclairé

Accessibilité

  • Ascenseurs
  • Parking accessible

MEAN TIME BAR AND KITCHEN

Régalez vos papilles. Profitez de plats locaux et internationaux, simples mais authentiques, dans un cadre décontracté. Pour manger un morceau ou boire un verre, notre restaurant vous offre ce petit quelque chose que vous ne trouverez que chez Novotel.

Type de cuisine
International
Capacité
94
Accessibilité
Service accessible

Autres informations

Prestations

  • Accessibilité aux personnes à mobilité réduite
  • Internet sans fil gratuit (WIFI)
  • Chaise haute disponible (pour bébé)
  • Espace non-fumeurs
  • Terrasse

Paiement

  • Carte de crédit

Cartes de crédit

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Informations sur le vin et autres boissons

  • Apéritif
  • Cocktail
  • Vin au verre disponible
  • Boissons gazeuses
  • Digestifs

Menus spéciaux

  • Brunch
  • Menu enfant
  • Menu léger
  • Menu sans gluten
  • Menu végétarien

Régalez vos papilles. Profitez de plats locaux et internationaux, simples mais authentiques, dans un cadre décontracté. Pour manger un morceau ou boire un verre, notre restaurant vous offre ce petit quelque chose que vous ne trouverez que chez Novotel.

Venez déguster une boisson chaude ou froide au bar.

In Balance Fitness Area

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  1 000 avis

Note Avis clients 4.5/5

Sebastien P. En famille - Avis confirmés ALL

Dear Sebastien, Thank you very much for your continued trust and for sharing your wonderful feedback. We are delighted to know that you once again enjoyed the cleanliness of our rooms, our professional and attentive team, and our breakfast. Your kind words and excellent rating are greatly appreciated by the entire team and encourage us to maintain the high standards we strive for every day. If you have a moment, we would greatly appreciate it if you could also share your experience on TripAdvisor using the link provided. Your review would mean a lot to us and help other travellers discover our hotel. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back again soon. Kind Regards, Bina Gurung- Front Office Team Member

Note Avis clients 4.0/5

Martin H. En famille - Avis confirmés ALL

Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our hotel comfortable and well located, and that you appreciated the attentiveness of our team. However, we are truly sorry for the frustration caused by our room-cleaning policy and, in particular, the lack of clarity surrounding the £5 bar voucher option. We understand how disappointing it must have been to discover that the arrangement had not been clearly explained at check-in. More importantly, we sincerely apologize that your requests for daily housekeeping were not consistently followed during your eight-night stay. This falls short of the level of service we aim to provide. We will share your comments with the relevant teams to improve communication and ensure that housekeeping requests are properly recorded and actioned. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much smoother experience on a future stay. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Note Avis clients 3.5/5

Mercredi M. En famille - Avis confirmés ALL

Thank you for taking the time to share such detailed and constructive feedback about your stay. We’re pleased to hear that you appreciated our convenient location, competitive value, welcoming team, and the cleanliness and air conditioning of your room, especially during the period of high temperatures. We’re genuinely sorry that several aspects of your stay fell short of the standards you expected from Novotel. Your comments regarding the blackout curtain, bathroom faucet, missing Nespresso capsules, and the room not being serviced as requested have been noted. We understand that while each issue may seem minor individually, together they can have a significant impact on the overall impression of a stay. Please accept our apologies for the inconvenience caused. We also appreciate your honest feedback regarding the breakfast selection. We will share your comments with the relevant teams as part of our ongoing efforts to improve both our facilities and service. We value your feedback greatly and hope you will give us another opportunity to provide you with the experience and standards you rightly expect from Novotel. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Note Avis clients 4.5/5

Clarisse E. En famille - Avis confirmés ALL

Dear Clarisse, Thank you for taking the time to share your feedback and for choosing to stay with us twice. We are delighted to hear that your first stay was excellent and that you enjoyed our renovated room, friendly team, delicious breakfast, restaurant, and the quiet atmosphere provided by our soundproofed rooms. At the same time, we sincerely apologize that your second stay did not meet the same standard. We are sorry to learn about the cleanliness and maintenance issues you encountered, including the condition of the room, bathroom, and shower. This is not the experience we aim to provide, and your comments have been shared with our housekeeping and maintenance teams so they can address these concerns promptly. We truly appreciate your balanced feedback, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with the consistently high-quality experience you experienced during your first stay. Kind regards, Bina Gurung- Front Office Team Member

Note Avis clients 4.5/5

Nathan S. En famille - Avis confirmés ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your room, received a warm welcome, and appreciated the selection of drinks at our bar. We also appreciate your comments regarding the verification of room numbers at the bar. Please be assured that your feedback has been shared with the relevant team, as we are always looking for ways to improve our service and procedures. We hope to have the pleasure of welcoming you back again soon. Kind regards, Team Novotel London Greenwich

Dear Sebastien, Thank you very much for your continued trust and for sharing your wonderful feedback. We are delighted to know that you once again enjoyed the cleanliness of our rooms, our professional and attentive team, and our breakfast. Your kind words and excellent rating are greatly appreciated by the entire team and encourage us to maintain the high standards we strive for every day. If you have a moment, we would greatly appreciate it if you could also share your experience on TripAdvisor using the link provided. Your review would mean a lot to us and help other travellers discover our hotel. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back again soon. Kind Regards, Bina Gurung- Front Office Team Member

Note Avis clients 4.0/5

Martin H. En famille - Avis confirmés ALL

Etablissement confortable et bien placé, personnel aux soins du client, bonne satisfaction globale. Politique locale difficilement compréhensible de renoncement au nettoyage de la chambre en échange d'un bon de 5£ de consommation au bar de l'hôtel, sous couvert de contribution écologique. Peu détaillé au check-in, nous avons "bénéficié" de cette offre à notre arrivée en échange de 8 bons de 5£. Après deux jours de présence, nous avons réalisé la contrepartie des bons, et avons demandé à bénéficier du ménage quotidien contre retour des vouchers. Lesdits vouchers ont bien été restitués, mais nous n'avons cependant bénéficié que de deux prestations de ménages sur l'intégralité du séjour (8 nuits), en dépit de nos demandes quotidiennes à la réception.

Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our hotel comfortable and well located, and that you appreciated the attentiveness of our team. However, we are truly sorry for the frustration caused by our room-cleaning policy and, in particular, the lack of clarity surrounding the £5 bar voucher option. We understand how disappointing it must have been to discover that the arrangement had not been clearly explained at check-in. More importantly, we sincerely apologize that your requests for daily housekeeping were not consistently followed during your eight-night stay. This falls short of the level of service we aim to provide. We will share your comments with the relevant teams to improve communication and ensure that housekeeping requests are properly recorded and actioned. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much smoother experience on a future stay. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Note Avis clients 3.5/5

Mercredi M. En famille - Avis confirmés ALL

Nous avons réservé 2 nuits pour 3 personnes avec petit déjeuner. Points positifs : hôtel bien situé, proche des attractions du quartier et des transports pour rejoindre le centre de Londres, tarif attractif pour la ville, personnel accueillant, chambre propre bien climatisée en période de fortes chaleurs. Points négatifs : un rideau occultant grévé de petits trous qui montrent qu'il a vécu, un robinet de salle de bain en partie "mangé" par la corrosion qui devrait être changé depuis un bon moment, une nespresso en chambre certes mais pas les capsules qu'il a fallu demander à la réception, un ménage non fait le second jour qu'il a fallu réclamer à la réception également (alors qu'on nous avait demandé à l'enregistrement si nous le souhaitions et que nous avions répondu par l'affirmative), et un petit déjeuner correct mais moins bien achalandé en quantité et en diversité que dans les autres Novotel dans lesquels nous avons séjournés. Rien de grave en soi mais cette accumulation de petits points donne l'impression d'un fonctionnement à l'économie un peu deceptif pour le standard de la marque. Un séjour donc correct sans plus.

Thank you for taking the time to share such detailed and constructive feedback about your stay. We’re pleased to hear that you appreciated our convenient location, competitive value, welcoming team, and the cleanliness and air conditioning of your room, especially during the period of high temperatures. We’re genuinely sorry that several aspects of your stay fell short of the standards you expected from Novotel. Your comments regarding the blackout curtain, bathroom faucet, missing Nespresso capsules, and the room not being serviced as requested have been noted. We understand that while each issue may seem minor individually, together they can have a significant impact on the overall impression of a stay. Please accept our apologies for the inconvenience caused. We also appreciate your honest feedback regarding the breakfast selection. We will share your comments with the relevant teams as part of our ongoing efforts to improve both our facilities and service. We value your feedback greatly and hope you will give us another opportunity to provide you with the experience and standards you rightly expect from Novotel. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Note Avis clients 4.5/5

Clarisse E. En famille - Avis confirmés ALL

J’ai séjourné deux fois a quelque jours d'intervalle. La premiere chambre etait au top, rien a dire, elle avait été rénovée. Par contre la deuxième fois je suis tombée sur une chambre non rénovée avec les murs sales, la moquette tâchée, la baignoire pleine de calcaire, le sol de la salle de bain également, la porte de la douche fuyait. Cependant, personnel agréable, petit déjeuner tres bien, on mangeait le soir au resto, c'était tres hien également. Les chambres sont bien insonorisées

Dear Clarisse, Thank you for taking the time to share your feedback and for choosing to stay with us twice. We are delighted to hear that your first stay was excellent and that you enjoyed our renovated room, friendly team, delicious breakfast, restaurant, and the quiet atmosphere provided by our soundproofed rooms. At the same time, we sincerely apologize that your second stay did not meet the same standard. We are sorry to learn about the cleanliness and maintenance issues you encountered, including the condition of the room, bathroom, and shower. This is not the experience we aim to provide, and your comments have been shared with our housekeeping and maintenance teams so they can address these concerns promptly. We truly appreciate your balanced feedback, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with the consistently high-quality experience you experienced during your first stay. Kind regards, Bina Gurung- Front Office Team Member

Note Avis clients 4.5/5

Nathan S. En famille - Avis confirmés ALL

Bonne chambre mais un peu vieillissante, bon accueil, bon choix de boisson au bar mais gros manque de vérification du bar sur le numéro de chambre des clients !

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your room, received a warm welcome, and appreciated the selection of drinks at our bar. We also appreciate your comments regarding the verification of room numbers at the bar. Please be assured that your feedback has been shared with the relevant team, as we are always looking for ways to improve our service and procedures. We hope to have the pleasure of welcoming you back again soon. Kind regards, Team Novotel London Greenwich

Note Avis clients 5.0/5

Ludovic C. Professionnel - Avis confirmés ALL

Très satisfaisante.

Dear Guest, Thank you very much for your wonderful feedback and for rating your experience 100/100. We are delighted to hear that you enjoyed the warm welcome and excellent service provided by our team. Your kind comments are truly appreciated and will be shared with all our staff. If you have a moment, we would be very grateful if you could share your experience on our TripAdvisor page as well. Your review would mean a lot to us and help future guests discover our hotel.https://www.tripadvisor.co.uk/Hotel_Review-g186338-d529404-Reviews-Novotel_London_Greenwich-London_England.html We look forward to welcoming you again soon. Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Note Avis clients 4.5/5

Jennifer M. En famille - Avis confirmés ALL

hôtel bien situé, dans un quartier calme , près du train allant dans le centre de Londre. hotel bien décoré, petit dejeuner complet et salle de restaurant acceuillante. Le personnel est vraiment très gentil.

Dear Guest, Thank you very much for your wonderful review and for rating your experience so highly. We are delighted to hear that you found the hotel comfortable and welcoming, and that you enjoyed our location, décor, breakfast, and restaurant. It is especially rewarding to know that our team made a positive impression with their friendliness. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. If you would be happy to do so, we would also be grateful if you could share your review on Tripadvisor, as it helps other travellers discover us.https://www.tripadvisor.co.uk/Hotel_Review-g186338-d529404-Reviews-Novotel_London_Greenwich-London_England.html We hope to have the pleasure of welcoming you back again soon. Kind regards, Team Novotel London Greenwich

Note Avis clients 4.0/5

Sebastien P. En famille - Avis confirmés ALL

Le quartier de Greenwich est très plaisant et facile d'accès depuis le centre de Londres. Le personnel est très accueillant et l'hôtel plutôt calme. Les chambres sont propres et fonctionnelles même si certains équipements sont un peu vieillissants. Le petit-déjeuner est largement suffisant. Un très bon rapport qualité/prix.

Dear Sebastian, Thank you for your kind review. We very much appreciate your feedback. We are pleased to learn that you enjoyed our location in Greenwich and found it convenient for travelling into central London. It is also encouraging to hear that our team provided a warm welcome and that you appreciated the quiet and comfortable atmosphere during your stay. We are glad that you found your room clean and functional, and that our breakfast met your expectations. Your feedback regarding the amenities is greatly appreciated, and we will take this into consideration as we continue to enhance our guest experience. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the near future. Warm Regards, Bina Gurung- Front Office Team Member

Note Avis clients 4.0/5

Margaux A. En famille - Avis confirmés ALL

Nous avons passé un agréable moment. Les parties communes au Rez de chaussée sont très jolies.

Dear A., Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay and that you enjoyed your time with us. It is especially rewarding to know that the ground floor common areas met your expectations and contributed positively to your overall experience. Our team works hard to ensure all shared spaces are welcoming, comfortable, and well maintained for our guests. Your comments are greatly appreciated and will be shared with the team. We sincerely hope to have the opportunity to welcome you back again for another enjoyable stay in the near future. if you have moment please drop your feedback on our google page as well for our future travelershttps://g.page/r/CTvejjEueu2aEBM/review. Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Note Avis clients 2.0/5

Anonyme En famille - Avis confirmés ALL

Robinet de douche trop sérré pour regler la temperature. L'eau de baignoire ne s'evacue pas. Les femmes de chambre ne renouvelle pas le caffé et le thé systematiquement

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, including the difficulty with the shower faucet, the bathtub drainage, and the inconsistency in replenishing coffee and tea. This is not the standard we aim to provide, and we are sorry for the inconvenience it caused. Your comments have been shared with our maintenance and housekeeping teams to ensure these matters are addressed promptly. We truly appreciate your feedback, and we hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Note Avis clients 4.5/5

Patrice F. Professionnel - Avis confirmés ALL

2 visites professionnelles...et ravis de l accueil et prestations

Dear Patrice, Thank you very much for taking the time to share your feedback. We are delighted to hear that you found your visits efficient and professional and that you were pleased with the welcome and service provided by our team. It is especially rewarding to know that our staff contributed positively to your experience, and your kind comments will certainly be shared with the entire team. If you have a moment, we would greatly appreciate it if you could share your experience on TripAdvisor using the link below. Your feedback helps other travellers learn about our hotel and allows us to continue improving our services. The link is as below: www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html Thank you once again for your valuable feedback and for choosing to stay with us. We very much look forward to welcoming you back again soon. Kind Regards, Bina Gurung- Front Office Team Member

Note Avis clients 3.5/5

Amel A. A. En famille - Avis confirmés ALL

satisfait

Dear Amel, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel well located and that you were satisfied with your stay. We truly appreciate your comments and your overall rating. Your feedback helps us continue to improve the experience we offer to our guests. It is also wonderful to know that Marcel contributed positively to your stay — we will be sure to share your kind mention with him. We hope to have the pleasure of welcoming you and your family back again in the future. Kind regards, Novotel London Greenwich Front Office Team Member Marcel

Note Avis clients 3.0/5

Didier M. Professionnel - Avis confirmés ALL

La salle de bain de la chambre sentait les égouts, et elle mériterait une petite réfection. Plusieurs endroits dans l'hotel, parties communes aurainet également besoin d'être refaits,

Dear M., Thank you for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your loyalty as a Silver member of the ALL Accor programme. We are glad to hear that you were satisfied with our team, check-in/check-out process, and WiFi. However, we are very sorry to learn about the issues you encountered, particularly the odor in your bathroom, the condition of the room and common areas, and the cleanliness of the gym. Your comments are taken very seriously, and we will review them with our housekeeping and maintenance teams to address these concerns and plan the necessary refurbishments. We value your constructive feedback, as it helps us improve and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide a stay that meets the high standards you expect. Warm regards, Tania Front Office Team Member

Note Avis clients 4.5/5

Lora M. En famille - Avis confirmés ALL

Accueil toujours très professionnel, chambre spacieuse et salle de bain avec douche et baignoire. Il manque peut-être par contre un rangement directement à la salle de bain. Proximité du dlr et des commodités.

Dear Guest, Thank you very much for taking the time to share your feedback following your recent family stay with us. We are delighted to read that you appreciated our professional welcome, the spacious room, and the comfort of the bathroom with both shower and bathtub. It is also wonderful to know that our location close to the DLR and nearby amenities made your stay convenient. Your comments regarding additional storage space in the bathroom have been noted and shared with our management team, as feedback like yours helps us identify opportunities to further improve our guests’ comfort. We are also sorry to hear that you experienced some instability with the Wi-Fi connection. Please rest assured that we are continuously working with our provider to improve the reliability of our network. It is a pleasure to know that you would recommend both our hotel and the ALL – Accor Live Limitless loyalty programme. Your recognition of our team, cleanliness standards, and sustainability efforts truly means a lot to us. We very much hope to have the pleasure of welcoming you and your family back again soon. Kind regards, Tania Front Office Team Member Novotel London Greenwich

Note Avis clients 5.0/5

Khalid E. M. En famille - Avis confirmés ALL

Très bon séjour, chambres très confortables, insonorisées, par contre l hôtel est surchauffé dans les parties communes

Dear Guest, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our unbeatable location right next to the train station, making travel so convenient. It’s also great to know that you found your stay comfortable and that our staff made a positive impression. Your kind words truly motivate our team, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Note Avis clients 3.5/5

Delphine D. En famille - Avis confirmés ALL

Personnel très à l'écoute et serviable

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you found our hotel well located and easily accessible, making your stay convenient. It is especially rewarding to know that our team’s attentiveness and helpfulness contributed positively to your experience. At Novotel Greenwich, we strive to provide a welcoming and seamless stay for all our guests, ensuring that every visit is comfortable and enjoyable. Your kind words are greatly appreciated and will be shared with our staff, as recognition like this motivates them to continue delivering high standards of service. We look forward to welcoming you back in the near future and providing another memorable stay. Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Note Avis clients 4.5/5

Pascal A. En couple - Avis confirmés ALL

Nous avons passé six nuits dans cet hôtel et ce fût une très bonne expérience que ce soit les chambres, le petit-déjeuner ou le personnel. De plus Greenwich est une charmante ville et l'hotel est situé à 100 mètres de la gare permettant de rejoindre le centre de Londres en 40 minutes. A conseiller sans réserve

Dear Pascal, Thank you very much for your wonderful review and for rating us 9/10! We are delighted to hear that you enjoyed your six nights with us, from the comfort of the rooms and our breakfast to the attentive service provided by our team. We are also pleased that you appreciated our location in charming Greenwich and the convenience of being so close to the train station for easy access to central London. Your recommendation truly means a lot to us. If you have a moment, we would be incredibly grateful if you could also share your experience on TripAdvisor using the link below. Your feedback helps other travellers and supports our team’s continued efforts. www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We hope to have the pleasure of welcoming you back again in the future. Kind Regards, Bina Gurung- Front Office Team Member

Note Avis clients 3.5/5

Marine L. En famille - Avis confirmés ALL

Très bon accueil. La chambre était spacieuse et propre. Et l'hôtel est très bien situé !

Dear Marine, Thank you for taking the time to write a review regarding your recent stay at Novotel London Greenwich. We are pleased to learn that you enjoyed the warm welcome from our team, as well as the comfort, cleanliness, and spaciousness of your room. We are also glad that our central location contributed positively to your overall experience. Your review is greatly appreciated, as it helps us recognize our strengths while also identifying opportunities to further enhance our services and facilities. We value your input and remain committed to continuously improving the experience we offer our guests. We hope to have the pleasure of welcoming you back in the future and providing you with an even higher level of satisfaction. Kind Regards, Bina Gurung- Front Office Team Member

Note Avis clients 5.0/5

Julien N. En famille - Avis confirmés ALL

Hotel très bien placé dans le quartier très animé de Greenwich. L'hôtel est collé à la gare ce qui permet de se rendre dans le centre ville de Londres en moins de 30 min. Malgré la proximité des chemins de fer, la chambre était très calme et agréable. Je recommande à 100%.

Dear Julien, Thank you for taking the time to share your 10/10 review and for your kind comments regarding your recent stay with us. We are pleased to learn that you appreciated our location in Greenwich, the convenient transport links, and the comfort and quietness of your room. Your positive feedback is greatly valued and serves as encouragement for our team to continue maintaining high standards of service and guest satisfaction. Should you have the opportunity, we would sincerely appreciate it if you could also share your experience on TripAdvisor, as guest reviews play an important role in helping future visitors make informed decisions. Please find below the link provided: www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back in the near future. Kind Regards, Bina Gurung- Front Office Team Member

Note Avis clients 5.0/5

Celine L. En famille - Avis confirmés ALL

Hotel très bien situé à 10min de train de Londres. Chambre très confortable, nous avons dormi comme des bébés. Aucin bruit de train alors que nous etions coté train. Beaucoup de belles choses à faire autour. Excellent petit dejeuner. Un grand merci à Jackie pour son accueil au restaurant et sa traduction en français de nos œufs à la coque.nous recommandons cet hotel.

Dear Celine, Thank you for taking the time to share your excellent feedback. We are pleased to hear that you and your family enjoyed your stay with us and that our convenient location, comfortable rooms, and quiet environment contributed to a relaxing experience. It is also wonderful to know that you appreciated our breakfast and the variety of activities available nearby. Your kind mention of Jackie is greatly appreciated, and we will be sure to pass on your compliments to her. Providing attentive and welcoming service is very important to us. We would truly appreciate it if you could take a moment to share your experience with us on TripAdvisor, as it will assist other travelers in better understanding our services. The link is provided below for your convenience: www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html Thank you for your recommendation. We look forward to welcoming you back again in the future. Kind Regards, Bina Gurung- Front Office Team Member

D'autres internautes évaluent notre hôtel

  • 1 287 avis 9.4/10 Site
  • 1 480 avis 5.3/10 Chambre
  • 1 194 avis 7.9/10 Service
  • 23 avis 8.8/10 Internet
  • 644 avis 4.6/10 Propreté
  • 598 avis 7.5/10 Petit déjeuner
  • 7 avis 10/10 Développement durable

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