Novotel London Canary Wharf

Novotel London Canary Wharf 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 2.054 comentários

Hotel ALLSAFE. Aprovado

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Extras do hotel

  • A 7 min de caminhada do metrô Canary Wharf, com fácil acesso à cidade, à O2 Arena e Greenwich

  • Hotel certificado ALLSAFE Bureau Veritas.

  • 313 quartos contemporâneos incluindo 26 Suítes de designer com vista panorâmica de Londres

  • 9 salas de reuniões inspiradas em design e com tecnologia E-board e WIFI de alta velocidade

  • BOKAN - Três opções de tirar o fôlego para alimentos e bebidas na cobertura do hotel

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel London Canary Wharf

40 Marsh Wall
Reino Unido

  • BUS:  135 D3 D7 MARSH WALL

  • Canary Wharf Stations:  Docklands Light Canary Wharf or South Quay

  • SUBWAY:  Jubilee & Elizab CANARY WHARF

  • De avião

    LONDON CITY AIRPORT A 8 km / 5 milhas

  • De avião

    LONDON CITY AIRPORT A 8,05 km / 5 milhas

  • De barco

    THAMES CLIPPER A 2,2 km / 1,37 milhas

  • De trem

    LIMEHOUSE A 1,61 km / 1 milhas

GPS:51.501331, -0.023293

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local para viver, perfeito para todas as suas necessidades.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Novotel London Canary Wharf

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  2.054 comentários

Classificação no TripAdvisor  4.5/5  1.585 comentários

Disappointment with the room

Classificação TripAdvisor 3.0/5

normandonakata Família - Avaliação certificada TripAdvisor

The hotel was overall OK, with good food, breakfast and a very impressive view over London, but the room that was assigned to us was particularly in poor condition. There was also a problem with the climate control system, but we were warned about it in advance and compensated in the room rate, and it didn't bother us. But there was a constant smell in the bathroom coming from the plumbing, and it really annoyed us! Also, it was an executive suite, and the prospect of the room says that it will come with bathrobes and slippers, but none was provided. We didn't complain about it because we didn't care for that, but is something that should not happen and it gives the impression that the hotel is complete careless about their guests.

I am so sorry that you had some issues with the issues in the room. I really wish you had brought it to our attention as we could have rectified it immediately for you. We really do care about our guests and I hope we will have an opportunity in the future to welcome you back. Jacqui McMillan - General Manager

Excellent in every respect.

Classificação TripAdvisor 5.0/5

regjsl75 Avaliação certificada TripAdvisor

We stay often and have never been disappointed. The staff, the facilities and the food are all first-rate. The breakfast is always worth a mention: a very good choice of' 'healthy' options and of more traditional fare.

Oh thank you so much! We love looking after you and your family. We are looking forward to welcoming you back many more times. Jacqui & The Canary Wharf Family


Classificação TripAdvisor 5.0/5

Navigator49217597808 Avaliação certificada TripAdvisor

Great hotel - excellent bar and service - with friendly, attentive and welcoming staff. Fantastic views of Canary Wharf too! Handy location for London City Airport and docklands. Would strongly recommend it

We just love our 5 star review, thank you so much and we are really thrilled that you had such a great experience with us. I am sure we will be welcoming you back soon. Jacqui & The Canary Wharf Family

Great Team and View

Classificação TripAdvisor 5.0/5

Jhfl1984 Negócios - Avaliação certificada TripAdvisor

Great thanks to Jade and Samira and a few others at the front desk. They have a sense of humour that works professionally. Thanks to Jacqui, Alina, Lin and a few others in the breakfast team. It was a pleasant stay. There were male staff that were also great but sadly, I never took note of their names. The view of London was also fantastic.

Thank you so much Jhfl1984, we just love your review and we are thrilled you had such a good time. Thank you for mentioning the talent that looked after you (Including me :)). I hope we can welcome you back soon. Jacqui & The Canary Wharf Family

The Perfect Stay

Classificação TripAdvisor 5.0/5

mharrisash Avaliação certificada TripAdvisor

What a lovely hotel in the heart of Canary Wharf. Really loved the interior and the bar/restaurant is super stylish. Had to call reception aa we didn’t have enough towels and they were very quick to respond with our request. Breakfast options were really great, lots of healthy options as well as cooked food Bar food did take a long time to come but other than that would definitely stay here again. Location is close enough to station and restaurants.

We love that you had a prefect stay with us :). Thank you so much for sharing this 5 star experience on here. I do hope we can welcome you back in the future and we look forward to doing so. Jacqui & The Canary Wharf Family


Classificação TripAdvisor 5.0/5

bleezy08 Avaliação certificada TripAdvisor

Nice places and excellent service and superior facilities. It's a nice place for couples and also the view of the city is nice. I went there with my friend and the bed is comfortable for both of us... I recommend you go there..

We love our 5 star review bleezy08 thank you so much for sharing with us. We are thrilled you had a great stay with us and of course the views are beautiful. I am sure we will be welcoming you back soon. Jacqui & The Bokan family

Executive room

Classificação TripAdvisor 3.0/5

thompsonstuart Avaliação certificada TripAdvisor

Booked executive room online showed a spacious room not the room we got looked like the superior double with city view was disappointed the picture online shows bigger window with sofa to sit on we got a smaller window and a chair

Thank you for your review about your recent experience with us. Not all of our rooms have the exact same layout, I am sorry that you were disappointed. I hope we can welcome you back soon. Jacqui McMillan - General Manager

Great hotel

Classificação TripAdvisor 5.0/5

neilritchie77 Avaliação certificada TripAdvisor

I have stayed a number of times with you and the experience is always the same - it’s awesome! Great room, great view and very nice staff - very friendly and accommodating Thanks again for a lovely stay in London

Thank you so much neilritchie77 for this great 5 star review, we love it. We are so thrilled that you enjoy staying with us and we look forward to continue to look after you in 2022. Jacqui & The Canary Wharf Family

Value for Money

Classificação TripAdvisor 5.0/5

MG K Negócios - Avaliação certificada TripAdvisor

The only issue I had is parking. As a suggestion Maybe Accor can have a deal with Britannia Hotel, next door to arrange car parking deals. Other than that everything was great, staff were excellent and helpful.

Thank you for your 5 star review, we just love it! I am sorry we don't have parking and we have tried a number of times to get local deals but we will continue to work on it :). I hope we can welcome you back soon. Jacqui & The Canary Wharf Family


Classificação TripAdvisor 1.0/5

icecreamandkisses Avaliação certificada TripAdvisor

I’m actually sooo disappointed with my stay, I asked for a special room because it was my boyfriends birthday. The suite I was giving was tiny and nothing like the pictures and there was actually no view, she I asked for a room change she said ‘sorry we can’t do it’. The service was soooo disappointing. I just wanted a nice stay to celebrate a special occasion but that definitely wasn’t the case. When I asked for a late check out the lady looked kinda annoyed and I said leave it, so I asked someone else. Not only that the room right above us had their music soooo loud to the point me and boyfriend just couldn’t sleep for hours.h

I am sorry that you did not enjoy your stay. Our Executive suites which are on the top floors have great views so I have to assume you booked a studio suite which are on lower floors and this is on our website. We are unable to do upgrades to executive suites at the moment as they are booked so far in advance. We do have security who do floor walks and I am not sure if you called down to complain about the noise from another guest as if we had received the call we would have dealt with it. I hope you will give us another chance in the future. Kind regards. Jacqui McMillan - General Manager

Pride of Novotel

Classificação TripAdvisor 5.0/5

mrsc0tland Avaliação certificada TripAdvisor

Great hotel, really setting a high example of what a midscale hotel can offer. Great location and accessible from many different ways. View's unbelievable and worth the rate. Breakfast offers a wide range of items, more than enough for us.

We love being the Pride of Novotel, thank you so much for this beautiful compliment and of course we are thrilled you enjoyed your stay with us so much. We look forward to welcoming you back soon. Jacqui & The Canary Wharf Family

Wonderful experience

Classificação TripAdvisor 5.0/5

Fearless16366616898 Avaliação certificada TripAdvisor

Was a beautiful place and a wonderful experience, would definitely go again , very relaxing and chilled hotel also the swimming pool was lovely and clean. It was all around great would definitely recommend to all my friends and family.

We are thrilled you had a wonderful experience with us Fear;ess16366616898. I am glad you had the chance to relax and chill out especially after the time we have all had recently. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

A stay in heaven

Classificação TripAdvisor 5.0/5

kyycpt Avaliação certificada TripAdvisor

This is the 3rd time I’ve stayed here but the first time I’ve stayed for a birthday. The hotel always has a fresh atmosphere and perfect vibe whenever I’ve come to stay which is why I’ve recommended it so many times to so many people. When I arrived I was greeted very warmly by the receptionist, Ana. She was very welcoming and wished me a happy birthday (which I thought was very pleasant). After checking in, it was time to head to the room which was a complementary upgrade to an executive room on the 32nd floor, courtesy of the lovely General Manager, Jacqui. Inside it had the frosted privacy glass on the bathroom window (which I have not seen at another hotel before), a speaker, 2 robes and 2 slippers, a birthday card and a very nice chocolate (thank you). I stayed for 2 nights and both were very comfortable. I highly recommend this hotel in particular. Thank you again for a lovely stay. Ky.

Thank you so much Ky for this beautiful review, I am so proud to read it and delighted you have shared your experience with us. I know we will be welcoming you back again soon. Jacqui & The Canary Wharf Family

Unfortunately Very Average

Classificação TripAdvisor 3.0/5

nickgstewart Avaliação certificada TripAdvisor

From the moment you arrive you'll realise the staff are very disinterested in either welcoming or servicing the customers. The hotel and rooms have a lot of potential but need maintenance (a light socket was literally half hanging out of the ceiling, bed was awful, etc). The service and management is just very poor. The pool is good though! Definitely the best part of the Hotel.

I am sorry that we let you down nickgstewart. I do hope we get another chance in the future to welcome you back. Jacqui McMillan - General Manager

Great stay

Classificação TripAdvisor 5.0/5

Barry2Day Avaliação certificada TripAdvisor

Excellent stay at Novotel Canary Wharf as per usual. Stayed with my wife for a short break in the city and of course to have the opportunity to try Bokan's new taster menu. The service was excellent across all departments of the hotel but in particular wanted to thank Nicolas and Thierryny (the Bokan team) for their excellent service

We loved reading your review Barry2Day, I am thrilled that once again you enjoyed your time with us and that you had the chance to try our new tasting menu which is fabulous. I am sure we will be seeing you again soon. Jacqui & The Canary Wharf Family

Very enjoyable stay

Classificação TripAdvisor 5.0/5

jp0958 Avaliação certificada TripAdvisor

The room and facilities were fantastic. The service was very good on the whole but a couple of times staff were unhelpful when it wasn’t their job. I would stay again as it didn’t dampen the experience as a whole and some of the staff were superb!

We are so pleased with our 5 star review jp0958 and that you had a superb time overall. We are looking forward to welcoming you back in the future. Jacqui & The Canary Wharf Family

Great stay in Canary Wharf!

Classificação TripAdvisor 5.0/5

dionnetamla Avaliação certificada TripAdvisor

Great location & views! Especially at breakfast & over cocktails. We had a junior suite (on the 7th floor, check when choosing your room as it gives you the info but we missed it) but we still had a good view & we were staying 2 nights so it was more important for us to have more space and comfy area to lounge!

Thank you for your 5 star review we are thrilled that you enjoyed your stay with us so much and enjoyed the suite on the 7th floor. I hope we can welcome you back soon. Jacqui & The Canary Wharf Family

Okay hotel- facility quality not so great

Classificação TripAdvisor 3.0/5

adilhussainkhan Avaliação certificada TripAdvisor

Nice room, nice view. But room service food was poor, swimming pool wasn’t the greatest, temperature was a bit off. Sauna wasn’t hot, pressed the button several times. Waited up to 30 minutes, waste of my time. Just didn’t make me sweat. If anything, made me ill. Shower was nice in my room instead. Breakfast was okay. Staff were okay. Sofa chair in my room had stains and the hotel tried hiding it by putting a table over it? 3/5 only because of the view.

I am so sorry we let you down on this stay and please be assured that I will address the issues you have highlighted. I hope we can welcome you back in the future for a second chance. Kind regards. Jacqui McMillan - General Manager

Overnight stop

Classificação TripAdvisor 5.0/5

infoW6217JA Negócios - Avaliação certificada TripAdvisor

Needed somewhere to stop overnight and the hotel was conveniently located 2 minutes away from where I needed to be. Had a fantastic room on the 32nd floor with views over London. The restaurant and bars were located on the 38 floor, with an outside roof terrace

We are delighted you chose us for your overnight stop and you enjoyed your time with us so much. I hope we get to welcome you back again soon. Jacqui & The Canary Wharf Family

Fab hotel with great views

Classificação TripAdvisor 4.0/5

FarAway691348 Avaliação certificada TripAdvisor

This hotel was overall very good, only thing that let it down was the bar staff in the rooftop bar. We had to wait 35 minutes for a drink, then 20 minutes for a second drink, I’m not sure if they were just short staffed or particularly slow that night.

Thanks so much for your feedback, I am happy that overall you enjoyed your stay with us. I am sorry about your wait in the rooftop bar. I hope we can welcome you back. Jacqui McMillan - General Manager

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