Novotel London Canary Wharf 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 4.628 comentários

Novotel London Canary Wharf - Image 1
Novotel London Canary Wharf - Image 2
Novotel London Canary Wharf - Image 3
Novotel London Canary Wharf - Image 4


Hotel ALLSAFE. Aprovado

Extras do hotel

  • A 7 min de caminhada do metrô Canary Wharf, com fácil acesso à cidade, à O2 Arena e Greenwich

  • Hotel certificado ALLSAFE Bureau Veritas.

  • 313 quartos contemporâneos incluindo 26 Suítes de designer com vista panorâmica de Londres

  • 9 salas de reuniões inspiradas em design e com tecnologia E-board e WIFI de alta velocidade

  • BOKAN - Três opções de tirar o fôlego para alimentos e bebidas na cobertura do hotel

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Take advantage of our Flight + Hotel offers


Localização do hotel

Novotel London Canary Wharf

40 Marsh Wall
Reino Unido

GPS:51.501331, -0.023293

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  4.628 comentários

Classificação no TripAdvisor  4.5/5  1.827 comentários

Certificado de excelência 2023

Kudos to Rachel and Eriks at front desk for 5* customer service

Classificação TripAdvisor 5.0/5

Navigate36350591944 Avaliação certificada TripAdvisor

Rachel and Eriks at front desk gave 5* service for the full time we were there (5+ days) and was always friendly, and went above and beyond with their time to answer questions and secure bookings. I had originally intended to stay 2 nights, and ended up staying 5+ because of the amazing customer service.


Classificação TripAdvisor 1.0/5

shivanishukla2018 Avaliação certificada TripAdvisor

I was very dissatisfied with the service I received at Novotel. Firstly, I paid £180 for a sub par room which was badly decorated with poor bedding. The room had smudges on the walls, the sofa was badly covered in this awful material as a ‘protector’ I assume and in general I’ve had a better stay at Premier inn. The service was not great, I had called several times as it was my boyfriends birthday and needed a slightly later check out which I was also willing to pay for and was told to call on the morning on my check in and was assured it wouldn’t be a problem to stay a couple extra hours. I called and was greeted by a rather abrupt colleague at the front desk who told me she may or not be able to do anything and that I would have to try my luck when I got there. We checked in and I specifically requested to check out at 2pm instead of 12pm and the lady agreed we could check out at 1pm. In the morning I found there were no flannels or face towels so I went downstairs to get some and the lady rudely informed me that they don’t have any. How can this be? A reputable hotel doesn’t have flannels? We were getting ready and the lady barged into our room 10 mins before we agreed while my boyfriend was in the shower with the door open and I was getting changed. This kind of service is unacceptable and awful value for money considering it was supposed to be a very special day.


Classificação TripAdvisor 5.0/5

Elroy T Avaliação certificada TripAdvisor

Overall it was a great experience at the novatel, especially from the 32nd floor and the bar, the food and service was exceptional from all the staff, very professional and nothing was too much trouble, they always had a big smile on their face. Thank you to you and all the staff for a great stay.

We absolutely love your 5 star review elroyt131. Thank you so much for sharing your feedback with us about tour stay and of course I love reading your feedback abouy my amazing talent who are always happy :). I do hope we can welcome you back in the future. Jacqui & The Canary Wharf Family

Great experience

Classificação TripAdvisor 5.0/5

Gary Y Avaliação certificada TripAdvisor

Overall a great experience at the novatel , especially from the 38th floor and the bar, the food and service was outstanding from Orlagh highly professional and nothing too much trouble. Thank you and all the staff for a great stay.

Thank you so much garyy790 for your fabulous 5 star review, thank you so much for sharing. Orlagh has only been with us a few weeks and is fabulous :). I do hope we can welcome you back again soon. Jacqui & The Canary Wharf Family

Ok, nice views, but grubby room

Classificação TripAdvisor 3.0/5

sammylou100084 Negócios - Avaliação certificada TripAdvisor

The first room I was put in was so noisy from the DLR under the window and had coffee splashed all up the wall near the coffee machine, so I asked if it was possible to move to the other side of the hotel, staff were great and happy to move me with no bother. The next room was much bigger, clearly an upgrade, but there was black mould all round the bath, there was a used teabag in the bin when I got in and a spoon and cup had been used, there was also a huge brown stain on the sofa. Before I showered I rinsed down the bath. The location is great, beautiful views and Canary Wharf is lovely now, I was just surprised at how grubby the rooms were.

Thank you Sammylou100084 for your review. I am so sorry we let you down and please be assured that I am addressing it. If you are ever returning, please contact me on so I can look after your reservation for you. Jacqui McMillan - General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.435 comentários 9.2/10 Localização
  • 3.480 comentários 7.8/10 Quarto
  • 2.681 comentários 8.1/10 Serviço
  • 39 comentários 6.1/10 Wifi
  • 1.276 comentários 5.6/10 Limpeza
  • 1.192 comentários 7.4/10 Café da manhã
  • 1.012 comentários 7.1/10 Comodidades
  • 639 comentários 8.8/10 Atmosfera

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Londres