إبيس ibis لندن إكسل دوكلاندز 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,037 أراء

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الوصف

خدمات الفندق الإضافية

  • اتصال WiFi مجاني في جميع أرجاء الفندق

  • مواقف السيارات لدى Novotel London ExCeL على أساس من يأتي أولاً يُخدم أولاً. 18 استرليني لليوم

  • يبعد دقيقتين سيرًا من مركز ExCeL للمؤتمرات وعربات Emirates الكابلية المتجهة إلى ساحة O2 Arena

  • 4 محطات أي 15 دقيقة على متن مترو قطار دوكلاندز الخفيف إلى مطار London City

  • يتوفر مطعم Ibis London ExCeL ووجبات خفيفة على مدار 24 ساعة

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موقع الفندق

إبيس ibis لندن إكسل دوكلاندز

9 Western Gateway, Royal Victoria Dock
E16 1AB لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.50756, 0.026393

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

Ibis London ExCeL Restaurant

هل تشعر بالجوع؟ لا داعي لمغادرة الفندق: مستوحاة من روح المغامرة العالمية، إن قائمة الطعام في مطعم إيبيس لندن إكسل مليئة بالمفضلات لدى الجميع من البيتزا والسلطات اللذيذة إلى الحساء المعطر والطعام المريح على طراز العشاء.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,037 أراء

تقييم TripAdvisor  3.8/5  2,748 أراء

2025 شهادة تميّز

Nice Staff but quite loud in the rooms

ملاحظة Tripadvisor 3.0/5

Benjamin S تقييم TripAdvisor المعتمد

The staff were really nice and helpful on arrival. They also offered a free drink from the bar if you joined the members club. The rooms were average size but good enough for one night. The A/C did turn off in the night and wouldn't come back on. The corridor was extremely loud from 7am onwards, too loud to get back to sleep once woken up. However it is very close to the underground and cable cart.

Excellent people!

ملاحظة Tripadvisor 5.0/5

Andrew P تقييم TripAdvisor المعتمد

Absolutely great experience, top staff that cannot do enough for you and are always happy and smiling. After a days hard work it’s so nice to come back and see smiling faces and people that are caring. I want to make a special mention for Theo, Azi, Esther and Patricia for the warm welcomes and excellent service. Nothing could have been better. Thankyou very much!! P.S this is from someone that never gives reviews!

Pay but no stay policy

ملاحظة Tripadvisor 2.0/5

Rob-2483 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed here in April, travel to London every week & stay in hotels, came across this one & everything seemed fine, so fine that I decided to book for another week in July. Used by Accor account to book it but at booking stage it cancelled my booking but took my money. Called the hotel & they notified me that the system made a mistake & the booking team would contact me with a proposal to either rebook the room or give me my home back. Never got the call! Got an email informing me that I need to provide that I actually ever had a booking & to send a bank statement to prove my payment. The next evening I went to the hotel & spoke to the receptionist, she took my info & told me the system had cancelled my booking. I asked her what could see do & the answer was for me to contact the booking team. I explained to her that it wasn’t my issue as it’s the hotel booking system & I would expect the hotel / booking team to contact me. I asked for a manager but there was no manager available that day. Seems legit not! Anyways Ibis own me 218 pound & I will most likely never get it. All I can say is if you want to stay in a Ibis maybe think about a Premier inn unless you like throwing money away!

Dear Rob-2483, Thank you for taking the time to share your feedback, and I’m very sorry to hear about the confusion and inconvenience you experienced following your attempted booking for July. I’d like to clarify that our Reservations team had indeed been in contact with you prior to your review, advising that we had encountered a technical issue during the booking process. They also provided flexibility by offering to either reinstate the reservation for July or proceed with a full refund—pending your confirmation. We completely understand how frustrating it must have been to face such an issue, particularly after a smooth initial stay in April. Please rest assured that the situation was not taken lightly, and our team made every effort to communicate transparently and work toward a suitable resolution, despite the system error. We sincerely apologise once again for the inconvenience caused and would like to assure you that we remain committed to resolving this. If you haven’t yet confirmed how you’d prefer to proceed—whether to rebook for July or receive a refund—please do let us know at your earliest convenience, and we’ll ensure this is handled without further delay. Kind regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

great stay, would recommend

ملاحظة Tripadvisor 5.0/5

Ivan Z تقييم TripAdvisor المعتمد

Picked the hotel because it was close to the expo. The room has been kept clean troughout the entirety of the stay. Lily and Sully stand out. One made sure I felt like home while the others attention to detail made sure everything was just right.

Dear 1ivanz, Thank you so much for your kind review—we’re delighted to hear you had a great stay with us! It’s wonderful to know our location near the ExCeL suited your plans, and even better to hear that Lily and Sully made such a positive impression. They’ll be thrilled to know their attention and care helped you feel right at home—we agree, they’re absolute stars! We truly appreciate your recommendation and look forward to welcoming you back next time you’re in the area. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Excellent team

ملاحظة Tripadvisor 5.0/5

LorettaBird المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Liliana and her team could not have been more helpful - excellent customer service., providing us with a very comfortable stay. Some of the furnishings could be more comfortable in the lounge and maybe 2 members of staff at the bar but the service was always very helpful.

Dear LorettaBird, Thank you for your kind words and for highlighting the excellent service from Liliana and the team—I'll make sure they hear your praise; it’ll absolutely make their day! We’re so pleased to know you had a comfortable stay with us. And thank you as well for the helpful suggestions regarding the lounge furnishings and bar staffing—we’re always looking for ways to enhance our guest experience, and feedback like yours helps us do just that (comfort is key, and no one likes to wait too long for a well-earned drink!). We hope to welcome you back again soon for another relaxing stay. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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