Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.4/5 4,409 reviews

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Grand Mercure Brasilia Eixo Monumental - Image 1
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Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, Brazil

Description

Hotel extras

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

Our accommodation(s)

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Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Telephone
Fax +55 61 3424-2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,409 reviews

TripAdvisor Rating  4.5/5  1,440 reviews

Certificate of excellence 2024

Basic accomodations

Customer review rating 2.0/5

Veronica S. Business - Confirmed reviews ALL

The restaurant and staff are wonderful. However, the rooms are very basic with uncomfortable beds, sheets and towels, and no irons in the rooms. Additionally, a lot of construction was happening and so it was noisy during the day. The hallways are dark and the security is poor so it felt unsafe as a solo female traveler.

Dear Mrs. Veronica, Thank you for sharing your experience with us. We sincerely apologize for not meeting your expectations and for the inconveniences you encountered during your stay with us. Your feedback is very important to us and will be shared with our team so we can implement improvements. We look forward to welcoming you again soon for more enjoyable moments at the Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

well located, good rooms

Customer review rating 4.5/5

Wim (. Business - Confirmed reviews ALL

wasa first time in this hotel, after many years staying in another brand in Brasilia, and we had good experience, nice rooms, good service and close to a shopping center

Dear Mr. Klerk, Thank you for sharing your positive experience with us! We are pleased to know that you had a good stay and appreciated our location, accommodations, and service. We look forward to welcoming you again soon for more enjoyable moments at the Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 4.5/5

Augusto P. N. J. Business - Confirmed reviews ALL

Good support and attention with Me

Dear Mr. Augusto, Thank you for sharing your positive experience with us! We are pleased to know that you had a good stay and appreciated our service. We look forward to welcoming you again soon for more enjoyable moments at the Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Not satisfied

Customer review rating 2.5/5

Juha L. Couples - Confirmed reviews ALL

We got a room on the first floor. It was ugly and noisy. It had on view to the roof.

bad stay

Customer review rating 1.5/5

Rene Business - Confirmed reviews ALL

The excessive noise from the air conditioning made the stay uncomfortable. Additionally, the breakfast has worsened significantly: the staff responsible did not pay attention to requests, and after two days of unsuccessfully trying to order tapioca, I gave up on having breakfast at the local. Given this experience, with a high cost and quality below expectations, I intend to choose another place for my next visit to Brasília. Unfortunately, both the noise and the breakfast no longer match the standard the hotel used to offer.

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Other web-users rate our hotel

  • 792 reviews 9.6/10 Location
  • 1,620 reviews 6.9/10 Room
  • 1,792 reviews 8.7/10 Service
  • 71 reviews 3.6/10 WiFi
  • 812 reviews 8.3/10 Breakfast
  • 507 reviews 7.2/10 Cleanliness
  • 294 reviews 4/10 Value
  • 116 reviews 3.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.