Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.4/5 4,521 reviews

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Grand Mercure Brasilia Eixo Monumental - Image 1
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Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, Brazil

Description

Hotel extras

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

Our accommodation(s)

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Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Telephone
Fax +55 61 3424-2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,521 reviews

TripAdvisor Rating  4.5/5  1,383 reviews

Certificate of excellence 2024

Good stay

Customer review rating 5.0/5

Aminu D. J. Business - Confirmed reviews ALL

Good one,just your staff at the restaurant and cleaners doesn't speak English,

Dear Mr. Aminu, Thank you for sharing your feedback. We are pleased to hear that you had a good stay with us. We apologize for any inconvenience caused by the language barrier with our restaurant and housekeeping staff. We will work on improving this aspect to ensure a better experience for our international guests. We look forward to welcoming you back soon to the Grand Mercure Brasília. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Well located hotel in Brasilia

Customer review rating 4.0/5

Ciro D. O. Business - Confirmed reviews ALL

The hotel is centrally located and offers comfortable and clean facilities. The rooms are large, yet poorly furnished. I also found the decoration in general too minimalist, as well as I missed bathroom and bedroom amenities, which should be expected from a 5 star hotel. Also found strange when the restaurant was not supposed to charge my dinner bill to my room stay bill. Other than that I was very satisfied with the services and courtesy of the staff.

Dear Mr. Ciro, We appreciate you sharing your opinion about your stay with us. We are glad to hear that you enjoyed our location, services, and hospitality. We regret that some aspects did not fully meet your expectations. Your feedback is important to us and will be taken into consideration for future improvements. We hope to have the opportunity to welcome you again and provide an even more enjoyable stay. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Good localization, nice stuff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good localization, spacy room, friendly personel, good breakfast, nice swimming pool.

Dear Mrs. Agnieszka, We appreciate you sharing your experience with us! We are delighted to hear that you enjoyed our location, services, accommodations, and hospitality. We look forward to welcoming you again soon! Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

High quality hotel

Customer review rating 5.0/5

Daniel F. Business - Confirmed reviews ALL

The room was very clean, the bed was very comfortable. I really recommend!

Dear Mr. Daniel, Thank you for sharing your experience with us! We are delighted to hear that you enjoyed our hotel and services. It is rewarding to receive your recognition of our team's kindness. We look forward to welcoming you again soon for another memorable stay at the Grand Mercure Brasília. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 4.0/5

Claudia R. L. A. Business - Confirmed reviews ALL

Everything was great, except by the fridge that wasn't working thus the water was not cold (room 712)

Dear Mrs. Claudia, Thank you for sharing your experience with us. We sincerely regret the inconveniences you encountered during your stay with us. Your feedback is valuable to us, and we will take your comments into consideration for improvements. We hope to have the opportunity to welcome you again and provide a more pleasant experience. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

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Other web-users rate our hotel

  • 845 reviews 9.5/10 Location
  • 1,762 reviews 6.9/10 Room
  • 1,902 reviews 8.9/10 Service
  • 84 reviews 3.3/10 WiFi
  • 898 reviews 8.2/10 Breakfast
  • 558 reviews 7.2/10 Cleanliness
  • 345 reviews 3.9/10 Value
  • 122 reviews 2.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.