Mercure Belo Horizonte Vila da Serra

Mercure Belo Horizonte Vila da Serra 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 662 comentários

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Extras do hotel

  • Hotel Pet Friendly com cortesia para animais de pequeno porte

  • Hotel com a melhor pizzaria da região

  • Uma criança até 8 anos se hospeda gratuitamente

  • Perto dos principais hospitais da região, como o Hospitais Biocor e Onclínicas

  • 3 minutos de carro até o acesso à rodovia BR 262

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Belo Horizonte Vila da Serra

Alameda da Serra, 405, Vila da Serra (Nova Lima)
34000000 BELO HORIZONTE
Brasil

  • De avião

    AEROPORTO INTERNACIONAL CONFINS A 60 km / 37,29 milhas

  • De carro

    BR 040 A 2 km / 1,24 milhas

GPS:-19.980902, -43.944278

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Nossas acomodações

É possivel escolher entre as categorias disponíveis: quarto standard e quarto superior. Todos compostos por quarto e sala, mini cozinha americana, ar condicionado tipo split quente e frio, internet wireless, tv de LCD.

Suite Junior con 1 cama kingsize Foto não contratual

  • Número máximo de pessoas: 2
  • Internet sem fio no seu quarto
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  662 comentários

Classificação no TripAdvisor  4.0/5  739 comentários

Breakfast staff

Classificação TripAdvisor 5.0/5

rodrigo0201 Negócios - Avaliação certificada TripAdvisor

Rose works at breakfast. she is great. Very friendly and welcoming. From the moment I walked in she welcomed me and walked me over the breakfast bar letting me know what they had available today. Rose also asked me if I wanted to order eggs from the kitchen. Again, she was great!

Prezado Sr. Rodrigo, Agradecemos imensamente seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Vila da Serra. Seus comentários e sugestões serão compartilhados com nossas equipes. Tenha certeza de que seu feedback será um encorajamento para melhorarmos a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos revê-lo em breve. Atenciosamente, Roberto Pereira Coordenador de Recepção Mercure BH Vila da Serra

The staff make it great.

Classificação TripAdvisor 4.0/5

Spotydog Família - Avaliação certificada TripAdvisor

The hotel itself is ok, not in perfect condition but nothing that stands out too much. The staff however are all very friendly and Fernando was great at the front desk. Helped us with all our needs and speaks English. The restaurant Olegano attached is fantastic. Great service and food. Sebastian speak great English and is very accomodating. Pasta and Pizzas are very good.

Very pleasant stay

Classificação TripAdvisor 5.0/5

842uwe Negócios - Avaliação certificada TripAdvisor

Specially Fernando was a great help to me! I forgot something im my room, as I stayed one night in Sao Paulo. He took care of my stuff and gave it to me, when I arrived back in the hotel. Thanks again for this very nice service

Dear, We greatly appreciate your comments relating to your accommodation at Mercure Belo Horizonte Vila da Serra. Your comments and suggestions will be shared with our teams. Rest assured that your feedback will be an encouragement to improve the quality of our services. Thanks again for letting us know about your experience and we hope to see you soon. Regards, Osmário Sousa Vieira

A nice hotel with lovely service

Classificação TripAdvisor 4.0/5

Travel_reviews_12345 Negócios - Avaliação certificada TripAdvisor

This is a lovely hotel. I stayed at this hotel several times, and if I'm back at Belo Horizonte, I plan to stay at the hotel again. It is a 3-4 level hotel, not a fancy hotel. Plus Service is wonderful and caring. The room is large, very clean and the bed is comfortable. The decor is simple. The Italian restaurant at the lobby floor is amazing - fresh salad, high quality pizzas and dishes, great deserts and amazing service. We had several business meetings at the hotel, and the busines service and setup was professional and accommodating. Minus During my last stay, the Wifi at the room was poor. It was slow and at times I had to reconnect. I believe my room was located too far from the router. Next time request a room that has better wifi service.

Dear, We thank you immensely for your notes regarding your stay at the Mercure BH Vila da Serra. Your evaluation will be shared with our teams. Rest assured that your feedback is an encouragement to improve the quality of our services. Thanks again for letting us know about your experience and hope to see you soon. Regards, Osmário Sousa

Mercure Belo Horizonte Villa Da Serra - Nova Lima

Classificação TripAdvisor 4.0/5

RashidIsaRishi Negócios - Avaliação certificada TripAdvisor

I stayed here for two nights and had a very pleasant stay here- The hotel has friendly and helpful reception staff & Conceige with well appointed clean rooms -My room had a small sitting room , a large outside Balcony terrace, and a separate Bedroom with a safe, ironing board, iron, good large cupboard for clothes , small pantry with tea/ coffee making inroom facility , TV with Various channels and Airconditioning- On the Rooftop there is a Gym and a small swimming pool (not heated ) & a Sauna( which was not working). Good fresh Breakfast is served at P level with nice local fresh fruits & juices and downstairs a nice Italian Restaurant too next to the reception area. The Chef at Breakfast made to order Fresh Vegetable Tapioca which was very tasty and I enjoyed same being a Vegetarian. They also make to order Omelettes and Fried Eggs etc. The Breakfast restaurant waiters were very helpful and courteous though having very limited English Language capability. The only issue was no free bottle of drinking water in rooms so after a flight & over an hours drive from the Airport you tend to get thirsty and you have to shell out 7 Rias for a small bottle of water from the minibar in room. So please visit a Supermarket and purchase before coming to the Hotel!!! Also no English language newspapers or English news articles printouts. Good Choice of restaurants and a bakery nearby just across the street from the Hotel. As a Silver Accor member I was recognised. A good secure place to stay and I will visit again here in future.

Dear Rashid, good mornig! We greatly appreciate your comments relating to your accommodation at Mercure Belo Horizonte Vila da Serra. Your comments and suggestions will be shared with our teams. Rest assured that your feedback will be an encouragement to improve the quality of our services. Thanks again for letting us know about your experience and we hope to see you soon. Regards, Osmário Sousa Vieira Coordinator of Events

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 142 comentários 8.3/10 Localização
  • 333 comentários 5.4/10 Quarto
  • 235 comentários 7.9/10 Serviço
  • 22 comentários 5.4/10 Wifi
  • 151 comentários 3.8/10 Conforto
  • 144 comentários 7.6/10 Café da manhã
  • 96 comentários 6.8/10 Limpeza
  • 64 comentários 3.1/10 Custo-Benefício

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