Novotel BH Savassi 4 estrelas

Gratidão ao Novotel pelo excelente atendimento e serviços prestados, quarto espaçoso, cama confortável, tudo lindo, hotel novinho, café da manhã um diferencial a mais, em especial ao colaborador Gilvam que tornou nossa experiência ainda mais incrível! Voltarei novamente ❤️

Was at the hotel on business and had important business in the morning - tried to get room service nobody spoke English tried to get assistance from the front reception for over an hour and nobody answered the phone

Globally it’s a good hotel. Can they made many mistakes that it is not acceptable for a 4**** hotel: - few employees can speak English, the rest can just speak Brazilian - the lift is never available (mainly the one in the right hand) - I arrived at the hotel with 4 big luggages and no one asked me to help me or even suggest me to use a trolly until my bedroom - at the checkout, the receptionist hold me for at least 20 min, he was asking me to prove that I already paid. I was like 😳. For the rest: - the breakfast was great - the restaurant is good - the bartenders are great

We were first greeted by an English speaking host that gave us a warm welcome. We had a large party and the staff was very nice and accommodating to us after 24 hours of traveling. They surprised us by including a children's tent in our room, which my 4 yo loved so much! Not to mention the 1-story slide in the entrance that kept her super busy. The breakfast was wonderful with a variety of traditional items from the region. Great start to each day we were in Belo. We would definitely come back and stay at this hotel again.

My Boyfriend and I stayed at the Novotel Savassi only 2 nights but we were impressed right from the moment we Checked In. The guy who checked us in had a very difficult name, I believe its Juavis, he was very professional and service oriented, made us feel welcome and gave a wonderful first impression to the hotel. The room had an amazing view over the city and the interior was well decorated, clean, quiet and comfortable. Especially the bathroom with dried flowers as decoration and very good Body Lotion and Shampoo was great. The food in the restaurant was delicious and the staff very attentive. Breakfast was the highlight every morning. There is a big buffet using regional products and even champagne.