Novotel Budapest Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 1,697 reviews

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Description

Hotel extras

  • Modern rooms with free WiFi and 48 inch flat screen TV

  • Metro, trams and buses on your doorstep

  • Fitness centre

  • Art Nouveau style Palace restaurant and Klimt Bar

  • 7 meeting rooms (up to 330 pax in the plenary in theater style)

Our accommodation(s)

Hotel location

Novotel Budapest Centrum

Rakoczi ut 43-45, NTAK SZ 22041413
1088 BUDAPEST
Hungary

GPS:47.497418, 19.072095

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALACE RESTAURANT

Located on the ground floor. With its unique interior design and excellent service it is an ideal place both for business lunch or dinner for two. Hungarian and international dishes, permanent seasonal offers, selected Hungarian wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,697 reviews

TripAdvisor Rating  4.0/5  2,508 reviews

Scam hotel with unhygienic bedding. Avoid at all costs.

TripAdvisor rating 2.0/5

Dumme K TripAdvisor review

After checking out, the hotel will accuse you of defecating on the floor (not kidding, they will say you took a dump on the floor!) and charge you a $100 cleaning fee when you obviously did not defecate on the floor. There is no way to fight this as the cleaners set the scam up with photo evidence with indeterminate time or location so it's impossible to fight this especially after you have left the city to the next leg of your journey. The deputy manager doesn't take the matter seriously and is probably part of the scam. Generally, the hotel is extremely unclean with what looks like blood all over the mattress as though someone has been knifed or menstruated all over it. I will avoid this hotel at all costs in future.

Thank you so much for you hospitality and welcoming you give Us ,it was beautify experience

Customer review rating 5.0/5

Manuel F. Couples - Confirmed reviews ALL

We really appreciate the heathy ,delicious and varied breakfast everyday the attention was wonderful

Dear Mr. Manuel, It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. At Novotel Budapest Centrum, we truly value your loyalty and support as our esteemed guest. Your honest feedback will enable us to continue improving and delivering exceptional service. We greatly appreciate your time and contribution to making us better. On the following link please re-share your experience with the world: https://search.google.com/local/writereview?placeid=ChIJMxPEAxpFQUcRzezYouvqWZc Thank you so much for being part of our journey! Warm regards, Attila Lénárt Front Office Manager

A very nice and well positioned hotel.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Lovely hotel with extremely friendly and helpful staff. The room was big and well decorated with an extremely comfortable bed. It was in a good position for sightseeing.

Dear Guest, It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. At Novotel Budapest Centrum, we truly value your loyalty and support as our esteemed guest. Your honest feedback will enable us to continue improving and delivering exceptional service. We greatly appreciate your time and contribution to making us better. On the following link please re-share your experience with the world: https://search.google.com/local/writereview?placeid=ChIJMxPEAxpFQUcRzezYouvqWZc Thank you so much for being part of our journey! Warm regards, Attila Lénárt Front Office Manager

Comfortable, elegant and reasonably priced

Customer review rating 5.0/5

St Business - Confirmed reviews ALL

Friendly staff. Good breakfast. Comfy room

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Attila Lénárt Front Office Manager

The hotel scams tourists

TripAdvisor rating 1.0/5

Kiwiholidays Business - TripAdvisor review

Got scammed here by housekeeping. Seems I am not the only one behind charged for extra cleaning fees. They say I left a S%#$ in the shower and then charged me 51 EUR for additional cleaning fees Disputed it and they refused to refund the charge showing some old picture that they could time and date stamp AMEX stepped in and refunded it and refused to pay hotel. I also note that this cleaning charge scam that appears to be a common practice and after googling it I am not the first to be scammed by this hotel Accor group I hope you remove this hotel from your group DODGY DODGY DODGY

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Other web-users rate our hotel

  • 990 reviews 9.3/10 Location
  • 1,166 reviews 6.9/10 Room
  • 984 reviews 8/10 Service
  • 29 reviews 7.6/10 WiFi
  • 600 reviews 8.8/10 Breakfast
  • 486 reviews 6.5/10 Cleanliness
  • 64 reviews 1.4/10 Wellness Area

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