Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,975 reviews

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Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with a sofa, WIFI and a coffee/tea station

  • Gym with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air conditioned.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,975 reviews

TripAdvisor Rating  4.0/5  1,132 reviews

Wonderful evening and stay at Novotel Aachen

TripAdvisor rating 5.0/5

Marc T TripAdvisor review

I just want to share a wonderful experience I had yesterday at this hotel. I often stay at this wonderful hotel and each time I am delighted. But yesterday even more. I decided to take my dinner at their restaurant and I was really surprised by the quality of the food. The chef made me an unbelievable good steak. Medium cooked as it must be, very good vegetables (brocolli and red onions) with delicious sliced potatoes. Thanks Anas for the food and Rainer for the perfect service with a smile. Also Leonie at the reception who came several times to see if I was enjoying the food made my evening one of the best evening at a Accor hotel this year. Last but not least I want to thank all employees (breakfast is also an enjoyable moment for the food and personel) to make me feel at home in this hotel even when far away from home. They should deserve number one hotel in Aachen for overall quality of rooms, building and certainly employees.

My stay at the Novotel Aachen City

Customer review rating 5.0/5

Ina D. Solo - Confirmed reviews ALL

I have been there many times before, and have never been disappointed. Excellent hotel with outstanding customer service


Customer review rating 3.5/5

Sc Families - Confirmed reviews ALL

Convenient location and decent room.

Nice staff

Customer review rating 4.5/5

Judit Families - Confirmed reviews ALL

The girls at the reception were expremely kind, helpful. Well located hotel, the breakfast can be improved a little bit.

Dear Judit, Thank you for your feedback! We're glad you found our reception team extremely kind and helpful, and appreciated the convenient location of our hotel. We'll take your note about breakfast into consideration and hope to welcome you back soon. Kind regards Lilly Dohmen Guest Relation Agent h3… T. +4…

Staffing issues

Customer review rating 3.0/5

Cd Solo - Confirmed reviews ALL

Had recently moved upto silver status, but hotel didn’t know, had to point it out.

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Other web-users rate our hotel

  • 939 reviews 9/10 Location
  • 1,179 reviews 7.7/10 Room
  • 1,136 reviews 9.1/10 Service
  • 38 reviews 7.5/10 WiFi
  • 711 reviews 8.6/10 Breakfast
  • 487 reviews 8.6/10 Cleanliness
  • 209 reviews 6.7/10 Food
  • 9 reviews 1.1/10 Pool

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