Hotel Mercure Warszawa Grand

A very good stay at the Mercure Warsaw Grand location with close connections to City Center and a fabulous tourist stretch from Lazienki Park and Palace until Royal Palace and further Old Town (there are buses as well ;-)). Reasonable well equipped rooms with healthy firm beds. Cleaning on demand works fine. Epic breakfasts (sic!) however relatively expensive when compare to coffee and muffin in the city.

Central location, about a ten minutes walk from the main railway station and a thirty minute walk from the old town (Stare Miasto) Fast and efficient check-in. Professional staff behind the reception desk. Free water, a welcome drink at the bar, smoothies and chocolates provided in the room (probably because I am a Accor Gold Member). Large room (616) and in a good state, apart from a lose toilet seat. A comfortable bed and nice rain shower. Dependable WiFi and safe provided. Daily two bottles of water) still and sparkling) were left in the room. Room was kept very clean by housekeeping. And the price paid (around €70 a night) was fair. So, I can recommend this hotel.

+'s: Probably one of the comfiest beds I slept in a hotel so far. Clean bedsheets and comfy pillows and duvet. Extra pillows if needed, which was nice to have. Also very good choice at breakfast. Nice touch with the cook at breakfast cooking fresh eggs, omelets on the spot. -'s: Even though the hotel is still in a good state, there are some minor things that are already showing signs of wear & tear. Having stayed at this hotel before, few years back, these small things can be easily noticed (in the sense that not much has changed), and it could use with some upgrading. For example the shower drainage looked very bad, falling apart, rusted and very badly cleaned. Everything else was clean but some small spots and corners are just...not good enough for a 4-star hotel. It's a hotel that will, in 2-3 years time, be looking quite antic if these small details as shower drain, sinks, toilets are not cleaned, fixed or exchanged accordingly. Only one bathrobe and set of slippers, even though we were 2 people staying in the room. And towels were really rough, really needing a proper upgrade. When a hotel charges so much as Mercure does per 1 single night, you expect not to use towels that are as rough as grinding-paper. Also, super weird how there are just 2-3 switch options in the room, you either turn on all the lights or none at all. Separate light in the tiny separate toilet, but you cannot for example use the bathroom and take a shower if another person sleeps already - like you need to turn on all the lights in the room to light the bathroom. A bit not fully thought through. AC in the room, even though accompanied by a sticky-instruction on the wall, is hard to figure out. It is mostly try-by-trial-and-error. So if our room had really good ventilation, our friend's room one floor below was completely off and much slower to cool their room. Ask staff for help, if you cannot make it work. As windows do not open fully in the room, if not barely at all. Stay clear of the Frederyk Chopin sparkling wine at breakfast, if you want to avoid getting a stomach burn.

Great location, comfortable rooms, and professional, courtesy hotel staff, thank you, Mrs. Piotrowska. Lovely breakfast with great coffee and freshly squeezed fruit and vegetable juice. It was my third stay and will be back!

Great room rate, clean, comfortable good soundproof in the room and great breakfast. The gym is very small. I would recommend this hotel even the hotel did not upgrade my room as a Accor Plus Platinum guest.