Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.7/5 2,600 reviews

Hotel Mercure Warszawa Grand - Image 1
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Description

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Our accommodation(s)

Single Bed

Classic room with a 140 cm wide bed

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,600 reviews

TripAdvisor Rating  4.5/5  2,914 reviews

Certificate of excellence 2024

Good location but overrated

Customer review rating 2.5/5

Vlad Business - Confirmed reviews ALL

Old hotel that needs proper cleaning and renovation

Good stay

Customer review rating 4.0/5

Frank H. Business - Confirmed reviews ALL

I've stayed a lot of times in the hotel and had nothing to complaint, except at my last stay. On the second day I have informed the receptionist that the drain of the basin is clogged. Nothing happened during my entire stay. The remaining stay incl. breakfast was very good.

There is room for improvement

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

1. Very small rooms 2. When guest ask receptionist for taxi please order a regular city taxi not limousine. 3. Lack of conservative TV channel - I recommend to be fair and add Republika - the biggest news program in Poland

Excellent location - Good quality, fresh & modern rooms - Great staff - Good value for money

TripAdvisor rating 5.0/5

A_Traveller122 TripAdvisor review

Stayed one night at the Mercure Grand Warsaw Hotel in April and had a very good time. The hotel location is very convenient and central and excellent somewhat hidden on a backstreet a short distance from the city centre "Śródmieście" of Warsaw about 10 minute walk to the Metro and bus station, about 15 minute walk to the regional/commuter train station and about 20 minute walk to the Main Central Train Station of Warsaw, thus very easy accessible with multiple methods of transport. The hotel is in a very quiet area with an elementary school opposite to it located right across the street and residential buildings surrounding it, yet just a block away or so there are many other hotels, restaurants, convenience stores and other stores and the shopping malls such as medium size shopping mall Wars Sawa Junior (ca. 10 minute walk from hotel) and huge size shopping mall Złote Tarasy (ca. 20 minute walk from hotel. I was very well greeted by the hotel that has a door man and the receptionist was also very attentive and friendly. I was immediately given an Accor ALL Live Limitless Priority Welcome and Check In as well as recognised as an Accor ALL Gold member and was given a complimentary room upgrade to a huge superior family room. I was also given the Accor ALL Gold member welcome drink voucher and was able to enjoy a superb Apperol & Spritz Premium Cocktail as well. The room was huge and was a Premium family room with a sofa-sofa bed and two sitting chairs. Huge working desk with desk chair and complete with stationary paper and pen on the table. There was a kettle and complimentary instant coffee pouches and tea bags in the room. Huge fully equipped mini-bar with large selection of beverages and spirits. Very large and comfortable over-size double bed with a cool and stylish comfortable movable adjustable bed table that could be utilised for multiple uses such as breakfast in bed table, laptop in bed table, etc, which was a nice feature. Room interior and decor very fresh and modern. Huge wall mounted flat screen "Samsung" brand Smart TV with Chromecast connectivity. Flawless high speed WiFi with consistent stable connection. Huge bathroom with really nice scent from exclusive scent sticks in jar that smelled lovely. Separate WC room and actual bathroom with huge in wall shower and huge mirror and large sink desk. Toiletries from the premium Accor ALL "Elemental Herbology" line in wall mounted bottles with the usual unisex really lovely Elemental Herbology scent. In conclusion, a really great stay and I was very impressed of the Mercure Grand Warsaw Hotel in the Polish capital city of Warszawa. Would consider great value for money, excellent, attentive, professional and polite staff. Would absolutely stay here again and would really recommend this hotel too.

Very good stay. Perfect Location

Customer review rating 5.0/5

Michal Business - Confirmed reviews ALL

Top-notch. I asked for a room with a view. To my surprise, I got an upgraded room on the 7th floor plus a little chocolate amenity. Thank you so much. Everything was great, perfect location, very good breakfast. Definitely will come back

Dear Michal C., Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the room upgrade, the thoughtful chocolate amenity, and our perfect location. It’s wonderful to know that our breakfast met your expectations as well. We can’t wait to welcome you back for another top-notch experience! Kind regards, MWG Team

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Other web-users rate our hotel

  • 946 reviews 9.4/10 Location
  • 1,189 reviews 8/10 Room
  • 1,074 reviews 9.1/10 Service
  • 28 reviews 8.4/10 WiFi
  • 882 reviews 9.2/10 Breakfast
  • 376 reviews 8.9/10 Cleanliness
  • 44 reviews 8.6/10 Bar

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