Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.6/5 2,648 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Single Bed

Classic single room with a bed of 140 cm of width

  • One person
  • 21 / 226 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,648 reviews

TripAdvisor Rating  4.5/5  2,888 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Highly competent, kind staff.

Dear Dejan, thank you for taking time to share your feedback with us. We are pleased to hear that your stay was successful and that our team made your stay more comfortable. We hope to have the opportunity to welcome you back in the future. Kind regards, MWG Team

Great view and location

Customer review rating 4.0/5

Ewa Solo - Confirmed reviews ALL

Hotel is in a great location and from the 9th floor I had an amazing view. The room was pretty, spacious and comfortable, especially the bed. I really like the pro environment solutions like the water dispensers on the floor and getting points for not getting your room cleaned. Generally I had a pleasant stay. However there were some small drawbacks. The room got cold when the AC was turned off, but with AC on the air was unbearably dry. I believe adding a humidifier would solve this issue. Moreover, I think the technical state of the room should be better monitored. I had a couple lights not working correctly (near the shower and one of those near the bed). The thing that I was most disappointed with was the breakfast. The juices offered from the dispenser don't real have much in common with real juice and we're jus not good (orange and grapefruit). Honey and jams offered are low quality. There was no chocolate spread. The Greek salad was over peppered to the point of being not edible. The sausages also were not of the best quality. I did however appreciate the station with freshly made scramble eggs, the variety of breads available and how nice the staff was. The cold cuts selection and the white cheese were very good.

Dear Ewa, Thank you for taking time to share your feedback with us. We appreciate your positive comments about the location and overall stay. However, we apologize for any inconveniences with room temperature, lighting, and breakfast. Your suggestions are noted, and we will work to address these issues. If you have additional feedback or specific suggestions, feel free to share. We value your input and look forward to the opportunity to provide you with an enhanced experience during your next stay. Kind regards, MWG Team

good stay

Customer review rating 4.0/5

Xx Business - Confirmed reviews ALL

professional and kind staff

Dear Yasukazu K., Thank you for sharing your positive experience! We're delighted to hear that you had a good stay and found our staff to be professional and kind. If there's anything more you'd like to share or if you have specific suggestions, please feel free to let us know. We appreciate your comments and look forward to hosting you again in the future! Kind regards, MWG Team

well located - good stay

Customer review rating 4.5/5

B. Business - Confirmed reviews ALL

Arrived last minute, friendly and helpful desk, decided to stay

Dear HERVE B., Thank you for your positive feedback! We're glad to hear that you had a good stay and found our location convenient. It's great to know that our friendly and helpful desk staff made a positive impression. If there's anything specific you enjoyed or if you have additional comments, feel free to share. We appreciate your last-minute decision to stay with us and hope to welcome you again in the future! Kind regards, MWG Team

My favorite hotel in Warsaw :)

Customer review rating 5.0/5

Maciej Couples - Confirmed reviews ALL

It's great to be here again and being greeted by very friendly and helpful staff.

Dear Maciej, Thank you for your wonderful feedback! We're honored to be your favorite hotel in Warsaw, and we're thrilled that our staff's friendliness and helpfulness contribute to your positive experiences. If there's anything more you'd like to share or if you have specific suggestions, please feel free to let us know. We appreciate your continued support and look forward to hosting you again in the future! Kind regards, MWG Team

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Other web-users rate our hotel

  • 1,070 reviews 9.2/10 Location
  • 1,379 reviews 7.9/10 Room
  • 1,221 reviews 8.8/10 Service
  • 29 reviews 8.2/10 WiFi
  • 1,004 reviews 9.2/10 Breakfast
  • 442 reviews 8.5/10 Cleanliness
  • 58 reviews 8.1/10 Bar
  • 24 reviews 4.6/10 Wellness Area

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