Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.6/5 2,634 reviews

Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
Hotel Mercure Warszawa Grand - Image 3
Hotel Mercure Warszawa Grand - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Single Bed

Classic single room with a bed of 140 cm of width

  • One person
  • 21 / 226 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,634 reviews

TripAdvisor Rating  4.5/5  2,884 reviews

Certificate of excellence 2023

Great Hotel, great place

Customer review rating 5.0/5

Giustino Business - Confirmed reviews ALL

I stayed at the hotel for 13 nights. I was travelling for work. The room was what I needed, very comfortable, spacious. The hotel service was good. The breakfast excellent and with big variety. The breakfast timing was a broad window. Location of the hotel great: several restaurants and shops nearby, elegant area. I used the two rooms for ironing (4th and 5th floor) and the laundry service. I am happy about. I did not use the gym, therefore I cannot comment on it.

Dear Giustino M., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MWG Team

Great location beautiful view from the window

Customer review rating 4.5/5

Natalia Couples - Confirmed reviews ALL

Hotel is in a great location in center of the city. Beautiful view on Warsaw skyscrapers. Large rooms, clean and very good breakfast.

Dear Natalia O., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MWG Team

The BEST hotel in Warsaw

TripAdvisor rating 5.0/5

Sightseer28123346473 TripAdvisor review

I have stayed in Mercure Warsaw Grand multiple times due to business trips to Warsaw. A BOOKING ASSISTANCE (Ms Joanna, many thanks for your help!) could not be better. The CHECK-IN is fast. As Accor’s LOYALTY PROGRAMME Gold member, I receive a welcome drink coupon (a fabulous cocktail or a glass of wine always makes the day). In the room, I find a VIP gift - goodies and a little bottle of wine - much appreciated! Moreover, a few times I checked in early (ca. 9 AM) without additional charge; in other cases, I prepaid a guaranteed early check-in. Also, one time I gained an upgrade to my favourite suite even though the hotel seemed fully booked due to a sports event at the national stadium and the suites apeared already booked ages ago. Each time I stay in a JUNIOR SUITE on a high floor. It is composed of a bedroom with a bathroom (with a bathtub in the proximity of almost floor-to-ceiling windows and a walk-in shower on the other end) separated by a curtain and an independent WC (with doors). The room has a great view of Warsaw city centre. It is truly relaxing to take a bath in a bathtub overlooking the city. Breathtaking! The suite is nice, well-equipped, and really clean. The bed is comfy. Some soft drinks are complimentary - it is a further nice touch! A BREAKFAST buffet is delicious with a wide selection of different products. Even sparking wine! Moreover, they have the Egg Station, where you can get your egg in any style you want. Yummy! Every single time I was very much delighted to stay at this hotel, and I cannot wait to come back!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Overall, it was a great stay on both nights - thank you very much team. The reception accomodated my request for a double bed and (an inner courtyard facing) quiet room which is also away from the elevator.

Dear Sarah D., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MWG Team

Sand in our lettuce sandwich and rotten apples

TripAdvisor rating 2.0/5

rup111 TripAdvisor review

Overall room was good; however, dining was not a good experience for a few of us as we got sand in our lettuce sandwich. Also, packed breakfast has rotten apples. So, our collective review dropped significantly.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,078 reviews 9.2/10 Location
  • 1,403 reviews 7.9/10 Room
  • 1,219 reviews 8.9/10 Service
  • 33 reviews 8.6/10 WiFi
  • 1,033 reviews 9.3/10 Breakfast
  • 433 reviews 8.3/10 Cleanliness
  • 57 reviews 8.4/10 Bar
  • 25 reviews 3.2/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Warsaw