Hotel Mercure Warszawa Grand 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,631 أراء

Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
Hotel Mercure Warszawa Grand - Image 3
Hotel Mercure Warszawa Grand - Image 4
28 Krucza Street, 00-522 WARSAW, Poland

الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

الإقامات المتوفرة لدينا

سرير مفرد

Classic single room with a bed of 140 cm of width

  • 1 شخص
  • 21 / sq ft 226
  • فرش السرير 1 x سرير (أسرّة) مفرد
  • المناظر: إطلالة جانبية على المدينة

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موقع الفندق

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

نظام تحديد المواقع العالمي (GPS):52.227288, 21.018394

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,631 أراء

تقييم TripAdvisor  4.5/5  2,894 أراء

2023 شهادة تميّز

Good hotel, staff could be more enthusiastic..

ملاحظة Tripadvisor 4.0/5

Jordi-cr7 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I was a bit disappointed with the rather dry welcome by the receptionist. The room was very well cleaned. Shower was very nice. Really disappointed that a 4 star, no iron was available in the room . Had to go to a lower floor. Breakfast was very good . Again disappointed about the check out with a very robotic farewell .

Great Stay

ملاحظة Tripadvisor 5.0/5

BOPLondon تقييم TripAdvisor المعتمد

This hotel is ideally located for a visit around Warsaw. Room was great, quiet and amazing pillows and all the amenities you would expect apart from not having iron/board in the room which surprised me for a hotel with 4 star rating. But ironing rooms on 3 floors at your convenience. Breakfast was great and lots of choice. And this is a first for me: a butter vending type machine. Brilliant! Staff very welcoming and no request was a bother. Nice restaurants and funky bars within walking distance. Will return!

Good class Hotel but staff need Customer Service training

ملاحظة Tripadvisor 4.0/5

polonaiseWindsor تقييم TripAdvisor المعتمد

Good hotel in city centre. Stayed here before always in a Superior room with breakfast included. Room large and comfortable with arguably the best shower I have ever had. Towels are worn however and really need to be replaced as this is a 4 * hotel.Breakfasts were good but scrambled eggs were at best Luke warm. There is an omelette station which was good. Staff not the best , looking disinterested and indifferent to customers queries Twice I asked a receptionist to call me a taxi and I got the impression I just asked her to walk to barefoot to the North Pole. No eye contact no please and no Thank You. She was a lady in her early forties blonde shoulder length hair and glasses. No excuse for poor customer service. Bar staff also cold and not welcoming. Not sure if these people are Ukrainians but one thing is for sure the staff conduct has lowered to a level I would not expect in a Mercure brand. Please management remind staff of their customer service expectations

Thieves

ملاحظة Tripadvisor 1.0/5

Maksim S تقييم TripAdvisor المعتمد

Terrible customer service by the hotel. I had some unforeseen circumstances happen and could not make the trip. I tried to reach out to the hotel to reschedule my rooms and they simply ignored my email and my messages. After 2 days of no response, I called them from abroad only to be dismissed by the front desk. No one even tried to help me or work with me. They just took my money. For a 4-star hotel, they have 0-star customer support.

Budget friendly

ملاحظة Tripadvisor 4.0/5

Piotr K تقييم TripAdvisor المعتمد

My stay in a single room at this 4-star hotel was satisfactory, but with room for improvement. The cleanliness was maintained, yet the room appeared a bit tired. The discomfort of the bed, coupled with just one small pillow, affected the overall comfort. While being one of the more affordable 4-star options during my visit, there are better alternatives in Warsaw at a similar price point. Overall positive, but there's potential for enhancement in comparison to other 4-star hotels in the area.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,014 أراء 9.3/10 الموقع
  • 1,286 أراء 7.9/10 الغرفة
  • 1,158 أراء 8.9/10 الخدمة
  • 26 أراء 8.5/10 إنترنت
  • 956 أراء 9.3/10 الإفطار
  • 404 أراء 8.4/10 مستوى النظافة
  • 51 أراء 8.2/10 مشروبات
  • 25 أراء 4.7/10 مرافق رياضية / صحية

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