Sofitel Warsaw Victoria 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 2,471 أراء

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Krolewska 11, 00-065 WARSAW, بولندا

الوصف

خدمات الفندق الإضافية

  • Tailor-made meetings in the heart of Warsaw

  • Illuminated pool, 24-hour gym, Victoria Wellness with massages and rituals

  • Award-winning La Brasserie Moderne with open kitchen and seasonal menu

  • Delicious buffet breakfasts

  • Les Clefs d'Or Concierge

الإقامات المتوفرة لدينا

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موقع الفندق

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
بولندا

نظام تحديد المواقع العالمي (GPS):52.240074, 21.013284

الهاتف
فاكس +48 22 657 80 57

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  2,471 أراء

تقييم TripAdvisor  4.6/5  5,233 أراء

2025 شهادة تميّز

Phony hotel without humanity

ملاحظة Tripadvisor 5.0/5

888bgv تقييم TripAdvisor المعتمد

Sofitel Warsaw A hotel without humanity. I visited in 2025 October the Sofitel in Warsaw for a business trip. On the first day I got scammed in a shop for 10,000 dollar. A shop in the center for phony reasons hold back my belongings.( 2 Weeks Later I got rewarded for a compensation when I took legal action.) I wished to ask the police for help but I was concerned just as a tourist anyone would care about me so I thought I ask help from the hotel front desk. Important to notice my profile just to expose the details of the story. I’m a Traveller who is Royal Ambassador client on IHG group and Titanium elite client of Marriott group with yearly 200 nights in the most expensive locations. Now let the horror story begin: I went to the front desk to ask help to call me police and help me to translate. First response was well go to the station this is the address. I told I don’t think in a post Soviet country anyone cares about a tourist and any claim. As in StRegis,Mandarin Oriental or Intercontinental people helped me in same cases I was shocked they informed me they don’t feel interested to help. So I asked for the front desk manager who was the same way neutral and cold. even a person from the street they should help … a client is in this case entitled for help. The lady told me that I used bad tone to demand for help. Well you showed so much dis interest you should be ashamed to even use your disrespectful tone towards a client! So after this argument shocked I went to the station where the police with 0 English knowledge told me … file a complaint and we are not interested. So there I stand … I lost 10,000 dollar. I go back and I tell in the front desk I want to talk to the general manager and complaint and discuss this situation and I’m dissatisfied … this never happened not even an email or call… the hotel team forged the situation that they look good and a client looks bad… So here comes the happy end … I got banned for life from Sofitel Warsaw. First I think you should be ashamed of your behavior and the leader of the front desk who did this should never step on a luxury hotel. But also staying in Warsaw i can tell you Intercontinental or Bristol or Raffles would never treat you like this. I can ensure you. Sofitel hotel management and team plays the role of John Cleese on a new dimension as a real life Fawlty Towers. The moral of the story is if someone is in need and asks for help it is an inhuman way to turn away your head but to even push that person down is a real low level act that can’t be hidden on the level of Sofitel. I hope the general manager reads my review,please don’t trust your staff so much without even asking the client of his claims and issues as this is disrespectful.

Wonderful Hotel in the heart of fabulous Warsaw

ملاحظة Tripadvisor 5.0/5

ColinJames-UK تقييم TripAdvisor المعتمد

Our check-in was swift and efficient, even though we arrived early, and our room was ready upon arrival. The reception team were polite, helpful, and highly professional. The room itself was spacious and well-appointed, featuring a modern bathroom with a full-size bath and an excellent power shower. All facilities were of a very high standard, and the bed was exceptionally comfortable. Breakfast was outstanding, offering an extensive selection including hot dishes such as bacon, eggs, mushrooms, beans, hash browns, and freshly made omelettes, alongside continental options, salads, cold cuts, cereals, porridge, fresh breads and rolls, honeycomb, yogurts, and smoothies. We also dined in the bar area, where the menu was appealing and the prices reasonable. Overall, this is a superb hotel that we would be very happy to return to.

gud times at the sofitel warsaw

ملاحظة Tripadvisor 5.0/5

martin w تقييم TripAdvisor المعتمد

warsaw offers a lot of high class hotels, so i stayed everynight in another one. in march i have been at the sofitel twice only for the nice breakfast, the whole buffet was nice arranged and the restaurant looks preety well remodeled. so i decided to stay on my next trip in o stay in a prestige suite with 58 m2 space. a nice living room and lovley bedroom comes with a awesome shower feat bathtube. the sofitel victoria is mqybe not the newest 5star hotel in warsaw , but everything was good maintence and i enjoyed my stay really. the pool is really special and specially i wanna mention again the great breakfast area. it was possible to check in earlier expected.also nice. the employees i had contacted were all very gentile.

Dear Valued Guest, Thank you very much for sharing your experience at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed your stay, from the Prestige Suite and the spacious living areas to the relaxing pool and our breakfast offerings. It is wonderful to know that our team made a positive impression and that you appreciated the attentive service and the possibility of an early check-in. Your kind words regarding the maintenance and overall ambiance of the hotel are greatly appreciated. We look forward to welcoming you back on your next visit to Warsaw and providing another memorable experience. Kind regards, Olga Kiewel Guest Relations Specialist

Another close to perfect Sofitel stay: now in the heart of Warsaw

ملاحظة Tripadvisor 5.0/5

Alex G تقييم TripAdvisor المعتمد

OK, I stayed in Sofitel 5 nights on business. To be objective, it is 4.5 stars, not quite 5. Location is quite central, convenient to both Stare Miasto (Old Town) and Novi Swiat, part of Royal Route. Hotel is facing Pilsudski Square, one of the main city square with tons of happenings and historical significance. The lobby and common areas on the ground floor are rather tastefully appointed and decorated, but way too busy. Tons of groups, events, etc. Preferred choice or cruise ship passengers on the group tours, alas. There was dance festival over the weekend in September too, when I stayed in Sofitel. Despite all crowds, I have to compliment the front desk staff and service in general: everyone was friendly, cheerful and efficient. All my questions and requests were answered promptly, and everything was taken care of. The rooms were slightly dated, but clean, nicely appointed, well decorated, and ample sized. Well, at least my upgraded room: being ALL Platinum Member with Accor certainly counts there @Sofitel Warsaw. Nice Platinum amenity too, and few complimentary drinks. The rate was surprisingly reasonable, at least when you pay in USD. USD to Zloty conversion is still favorable. Drinks in the bar were good, and service from bartenders was friendly too. I didn't eat breakfast in hotel. Mostly, I prefer local eateries to bland and overpriced hotel breakfasts, Warsaw was no exception. All in all, enjoyable 5 night stay. Highly recommend.

Dear Valued Guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that, despite the busy atmosphere during your visit, you enjoyed your upgraded room, our location facing Piłsudski Square, and the friendly and efficient service provided by our front desk and bar teams. We also appreciate your positive remarks regarding your ALL Platinum benefits and the Platinum amenity, as well as your overall experience at our hotel. Your feedback is invaluable in helping us maintain and improve our services. It will be our pleasure to welcome you back to Sofitel Warsaw Victoria on your next visit, and we look forward to providing another enjoyable stay. Kind regards, Olga Kiewel Guest Relations Specialist

Perfect stay

ملاحظة Tripadvisor 5.0/5

Вероника Ш تقييم TripAdvisor المعتمد

The hotel is absolutely amazing! Everything is top-notch service, cleanliness, atmosphere, and comfort! Outstanding hotel

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to learn that you had a perfect stay and that you appreciated our service, cleanliness, atmosphere, and comfort. Your kind words mean a great deal to us and will be shared with our entire team as a great source of motivation. We look forward to welcoming you back to Sofitel Warsaw Victoria for another outstanding experience. Kind regards, Olga Kiewel Guest Relations Specialist

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 979 أراء 9.3/10 الإفطار
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  • 579 أراء 8.5/10 شعور
  • 448 أراء 8.1/10 مستوى النظافة

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.