Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,496 reviews

Hotel Mercure Wroclaw Centrum - Image 1
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Description

Hotel extras

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,496 reviews

TripAdvisor Rating  4.5/5  1,354 reviews

Certificate of excellence 2023

Great Hotel and Service!

TripAdvisor rating 5.0/5

Sandra P TripAdvisor review

Our company organized conference in this place. Everything was on the highest level- contact with service, cleanliness, preparing the space, catering. We definitely recommend this location for business events. We would like to thank you for a well done job.

Amazing hotel! Great views. Fab location

TripAdvisor rating 5.0/5

lynseylegs Families - TripAdvisor review

I stayed here with my partner and two children in December 2023 for a 3 night xmas city break. Hotel is in a fantastic location, just a short walk from the main square where all the markets were. Also some shops nearby in a mall, and a burger joint next door which is open late and made a fab stop on the way back to our hotel at night. We stayed in the family room, which had AMAZING views of the cathedral opposite. My children really enjoyed sitting at the huge window and watching the snow fall. Perfect black out curtains throughout, very comfy beds, very clean and tidy and very spacious, with a lounge area, sofa, table and chairs, and a mini bar. My daughter was sick one night and they changed bed linen for us the next day but charged us a hefty dry cleaning fee. Breakfast was AMAZING. I am vegan and there was something for everyone. Fruit, yoghurts, hot foods, cold foods, it was probably the best buffet breakfast i have ever had at a hotel. Would defo stay here again! Recommend the family room if you want amazing views!!!

This is the hotel which I visit each time when I am in Wrocław!

TripAdvisor rating 5.0/5

Daydream67103114508 Business - TripAdvisor review

There is always a such nice atmosphere. People in reception each time visit me with smile and are very helpful. Also during breakfasts the service is on high level, so kind and helpful people. Especially one lady called Jolanta always is very nice and from the first my visit in that hotel remembered me which is so nice :-) each time ask if everything is fine, really cares about guests comfort.

Great stay

Customer review rating 4.5/5

Jim B. Business - Confirmed reviews ALL

Comfortable rooms and a nice bar, staff very friendly and helpful

Not 4 stars

Customer review rating 2.5/5

Irene P. Couples - Confirmed reviews ALL

It was ok, but we did not feel it was a 4-star experience. Beds were way too soft and sagging, water pressure in the shower was very poor. Toilet seat in our room did not fit the toilet (too small). On a positive note, the room/bathroom was very clean. Breakfast was very good, but room was too cold and drafty. Walking through the parking garage to the hotel "entrance" is a bit of a hazardous endeavor because the pedestrian walkway simply ends at some point. We stayed at this hotel 16 years ago and remember this to have been a lot better (and safer). Not sure but think back then there were dedicated hotel parking spaces, not so this time around.

Dear Irene, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wroclaw Center. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We are glad that you appreciated the cleanliness of our rooms and work of our housekeeping service. If it comes to water pressure, it is caused by our new Green Key certificate. It is an international award given to establishments that meet high standards in environmental protection. As one of those establishments, our hotel presents a lot of eco-friendly practices such a water waste reduction. We are extremely sorry that you didn't feel safe during your walk trough our parking which we share with a shopping mall next door. We will do your best and cooperate with parking lot management to increase safety of our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zuzanna Mirecka, Guest Satisfaction Deputy Manager.

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Other web-users rate our hotel

  • 985 reviews 9.6/10 Location
  • 1,036 reviews 8.3/10 Room
  • 986 reviews 9.7/10 Service
  • 22 reviews 9.5/10 WiFi
  • 762 reviews 9.5/10 Breakfast
  • 599 reviews 9.3/10 Food
  • 343 reviews 8.9/10 Cleanliness
  • 266 reviews 8.9/10 Vibe

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