Funcionários excelentes,tudo bom

Estando envolvida numa acção de formação a decorrer nas próprias instalações do hotel, não podia eleger melhor local para ficar hospedada. Muito boas condições, espaços comuns super agradáveis, quarto super confortável.

Excelente trato de toda a equipa

A estadia, correu dentro do que esperava, Existe 2 sugestões que ja deixei no hotel que são : -insonorização da janela do quarto, - disponibilizar 1 cesto de papeis no quarto

Volto a repetir, certamente

Hotel bem localizado, com uma paisagem bonita, instalações muito confortáveis e adorámos o pequeno almoço pela sua diversidade.

Atendimento muito rápido, eficiente e simpático da parte de todos os funcionários. A limpeza do quarto estava impecável. Nada a apontar para apenas uma noite de experiência. Ter parque fechado para estacionar o carro é sem duvida uma vantagem

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Very pleasant stay, excellent service, excellent value, not so close to center but this is what we wanted and there are good bus connections anyway, taxis are also not expensive. Room sound insulation was the best I ever experienced in an Accor hotel since 18 years of travel in many European countries.

Excellent hotel with easy access from main roads . Excellent and responsive staff. Very clean and comfortable rooms. A good restaurant.Breakfast could be more generous and diverse as per hotel general high category.

Portugal was on Red Alert when we arrived due to the excessive heat. The hotel reception were extremely kind and caring and could not have been more helpful, particularly Pedro.The air conditioning coped really well.The hotel was situated next to a shopping mall and near to the Port Wine Cellars but you need a good GPS! The hotel decor reflected the Port Wine connection, This seems to be a welcome feature in Mercure Hotels. Breakfast was until midday - a real plus for us! My only small criticism was the volume of the piped music in the communal areas.

Great hotel, very hospitable personnel. We felt like home and although the hotel is not centrally located the kind receptionists guided us and gave us all the necessary tips how to get to the city easily!

Our stay with you was excellent. The hotel was easy to find and parking was secure and no problem even for our 4x4 vehicle. We chose a 'privilege' room which was well worth the small extra cost and was superbly presented. Staff could not have been more helpful and eating in the restaurant was relaxed and enjoyable. We would have no hesitation in recommending this hotel and will definitely stay again if we return to Porto.

Very good location for the purpose of my visit. Good room with facilities for late arrival (tea and coffee). Good breakfast open till11h00. Nice staff at Reception. Bar staff needs more experience. Good value.