Superou positivamente todas as expectativas!

Bem localizado. Staff muito simpático e disponível. Bastante sossego e silencioso. Boa decoração. Quartos espaçosos.

Foi uma experiência magnífica, super super bem recebidos, a todos os colaboradores do mercure hotel, quero dar os meus parabéns pelo serviço que prestam em nome do mercure hotel.

Foi agradável perceber a recente renovação do hotel...prefiro quarto orientado para o shopping que garante mais silêncio...

Bom hotel; apenas a localização para acesso a parte turística do Porto pode ser um pouco complicada.

Boa e atenciosa estadia. Recepção excelente. Pequeno almoço de qualidade.

experiência fantástica, quarto limpo , hotel cheiroso, bem cuidado, fomos muito bem atendido por todos os funcionários atenciosos e bem preparados, ótimo café da manhã, com certeza indico e voltaria

Vale a Pena pagar a diferenca e ficar num dos Quartos Previlege. Quarto enorme , servico com regalias desde Degustativas a uma vista sobre o Mar e o Porto e conforto. o Staff incansavel na prestacao de um servico que nos deixa satisfeitos desde a chegada a partida. voltarei e recomendarei a amigos.

A parte externa do hotel é muito feia, difícil localizar onde é a entrada pois é mal sinalizado! Passando isso a experiencia é perfeita

Travelling with a family of four, we had to book two rooms. But both rooms were connected, and each had a bit more space than your average hotel room. The price was still quite good compared with other, more centric hotels. The hotel has a warm, light and modern feel, with a nice bar and restaurant. Breakfast was really good, including some special local touches. We had a car so the location was actually good as we could move from one side of the river to the other for whatever activity we had planned.

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Very pleasant stay, excellent service, excellent value, not so close to center but this is what we wanted and there are good bus connections anyway, taxis are also not expensive. Room sound insulation was the best I ever experienced in an Accor hotel since 18 years of travel in many European countries.

Excellent hotel with easy access from main roads . Excellent and responsive staff. Very clean and comfortable rooms. A good restaurant.Breakfast could be more generous and diverse as per hotel general high category.

Portugal was on Red Alert when we arrived due to the excessive heat. The hotel reception were extremely kind and caring and could not have been more helpful, particularly Pedro.The air conditioning coped really well.The hotel was situated next to a shopping mall and near to the Port Wine Cellars but you need a good GPS! The hotel decor reflected the Port Wine connection, This seems to be a welcome feature in Mercure Hotels. Breakfast was until midday - a real plus for us! My only small criticism was the volume of the piped music in the communal areas.