Mercure Porto Centro Santa Catarina 4 estrelas

Mto boa

O hotel não é espectacular mas muito bem localizado, staff simpático e limpeza boa. Tem um roof top fantástico! O pequeno almoço é muito básico (semelhança de mercure) e as casas de banho já mereciam um melhoramento (bidé entupido). No geral gostei atendendo ao propósito.

We reserved 3 months ahead but when checking in we got the worst room on the block as a Platinum member. Found out the checking-in girl did not know anything and when we went back to the counter another girl fixed it She gave us a room at the end of the corridor same size but many windows thats all we wanted The breakfast was great in a pleasant atmosphere with a very helpfull and friendly staff Also the roof terrace was a pleasant experience and frienly staff as well,we come back

Boa receptividade e limpeza.

O hotel está muito bem localizado, o staff é prestável, simpático e disponível. Provavelmente será uma experiência a repetir.

O hotel tem uma ótima localização, bem no centro do Porto, staff simpático e disponível. Fiquei no quarto previlege que é muito confortável e bem equipado. O pequeno almoço é delicioso. Vou muitas vezes ao Porto e considero passar a escolher esta opção.

Um fim-de-semana 5 estrelas num hotel confortável, cómodo, higiénico e seguro. Certamente uma unidade hoteleira a repetir.

Muito agradável e adequada ao objectivo.

Ótimos espaço e ambiente. Uma boa recepção atendendo ao momento atual. Quarto com todas as condições.

Único inconveniente foi relacionado ao parking. No site havia sido informado que era disponível aos hóspedes, porém na chegada disseram que era muito pequeno e já estava sendo utilizado. Me indicaram uma alternativa porém longe

Todas as vezes que vamos ao Porto ficamos sempre no Hotel Mercure Tem uma localização central na Praça da Batalha com acesso para toda a cidade, tanto de Metro , Autocarro, Funicular ou pedestre. Tem parque de estacionamento próprio que é pago, Os funcionários são excelentes e sempre prontos em ajudar no caso de surgir alguma dificuldade

Friendly and comfortable place, very close to all significant points, all on foot, ideal for learning Porty! Traditionally good breakfast, easy check in and check out. Good idea to have scale at the lobby. Little bit noisy at night - poor isolation.

Awesome hotel, with view of Porto. Just uphill from Sao Bento Train Station, it was easy to get to. Great place to tour Porto on foot from, everything is walkable. The Mercure Hotel had great breakfast, greatly decorated. The restaurant had a Bicycle theme, awesome dinner, and great layout for breakfast..

Great hotel! Staff were friendly, helpful and courteous, rooms were spacious and clean and the food was very good. The location is convenient to many of the city's attractions. Would recommend this hotel.

Will begin with the positives. Good location and nicely renovated lobby and restaurant bar area. Issues began on day one, when we checked into our room, and the wooden shutters of our room wouldn't shut, meaning light would get through. Moved to another room, which turned out to much smaller, but at least the shutters worked. Went sightseeing the next day, and returned to find that housekeeping had placed mine and my partner's toiletry bags in the bidet, including one of our toothbrushes which was touching the porcelain. Revolting. Went back to reception, who offered to change our room again. Seemed like an odd response, given one could only assume that housekeeping services service all rooms in the hotel. Were provided with dental kits and told to speak to the hotel manager the following day. Instead, decided to send an email to the hotel management immediately. Then at 11:15pm once we were in bed, received a knock on the door with free pastries. Bit late? All in all, I wouldn't bare to stay here again. It was extremely disappointing. Plenty of other options nearby, like the NH hotel across the street.