ibis Porto Centro São Bento 2 stars

Customer review rating (ALL Rating) 4.3/5 1,444 reviews

Best price
guarantee
ibis Porto Centro São Bento - Image 1
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Rua da Alegria 29, 4000-041 PORTO, Portugal

Description

ALLSAFE approved hotel

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast served from 6:30am to midday and 24-hour bar and snack service

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
4000-041 PORTO
Portugal

GPS:41.147232, -8.603866

Telephone
+351 22 340 0700

Calls to a national
fixed network

Fax +351 22 340 0709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

I-TAPAS, BY IBIS KITCHEN

Discover the i-Tapas restaurant, serving simple and delicious drinks and light meals that cater to all tastes, made entirely from Portuguese ingredients from different parts of the country. Available to enjoy daily from midday to 10:30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,444 reviews

TripAdvisor Rating  4.0/5  2,417 reviews

Certificate of excellence 2022

Great location to start your walks through a beautiful city

TripAdvisor rating 4.0/5

savinien16 TripAdvisor review

Great location, wonderful personeel and comfi beds.. good starting place for walks through a relaxed a beautiful city ! Throughly enjoyed our stay. The rooms don't have a view but all that is compensated by the location.

Good location

Customer review rating 3.0/5

Patricia C. Couples - Confirmed reviews ALL

Very disappointed that the bathroom wasn't very clean at all . Not up to your usual standards as we have stayed at a few of your hotels. We did get another room which was a lot cleaner. Staff wew good. Hoping our next stay at ibis Málaga Centro will be a lot better. Patricia C..

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The toilet flush was not working and I had to insist a lot to move room. It was a bad start of my holidays.

Issue with room

Customer review rating 2.0/5

Steven Solo - Confirmed reviews ALL

Toilet would not flush upon arrival first night. No maintenance person on site, no rooms available to switch. Was told it would be fixed in the morning. Second night, still not fixed, still no rooms available to switch. Finally switched rooms following morning.

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filipe Alves

Does what it says on the package!

Customer review rating 4.5/5

Billy P. Friends - Confirmed reviews ALL

Clean, nice comfortable bed, great shower and well located.....no big surprises for an Ibis hotel ......kind of the 'McDonalds' of hotel chains - meant as a compliment rather than a criticism!

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves

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Other web-users rate our hotel

  • 894 reviews 9.2/10 Location
  • 872 reviews 5/10 Room
  • 741 reviews 9/10 Service
  • 17 reviews 5.6/10 WiFi
  • 506 reviews 8.1/10 Breakfast
  • 392 reviews 5.2/10 Cleanliness
  • 223 reviews 6.7/10 Value
  • 153 reviews 3.2/10 Amenities

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.