Novotel Wellington Hotel 4 stars

Customer review rating 4.4/5 8,305 reviews

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ALLSAFE approved hotel

Novotel Wellington
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

Menu (PDF)

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Non contractual photo

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,305 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,398 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Novotel great as always

TripAdvisor rating 4.0/5

raceyrussell 22/01/2021 TripAdvisor review

Great location Central city Friendly and helpful team. There is a lift which goes down and directly into the downtown part of the city and cable car tram station. Easy walk to the waterfront Te Papa and the Beehive.

Decent rooms with friendly staff

Customer review rating 4.4/5

Kat Families - 19/01/2021 Confirmed reviews ALL

Our experience was great overall. I normally stay closer to Courtenay/Cuba usually but this was part of the Grabaseat package deal. The two key differences were being close to the waterfront and cable car for the Botanic Gardens and the fact that it was very nice and quiet at night despite being the weekend as all the partying happens at the other end of the central area. The room was a good size and tidy, as was the bathroom. No complaints about the room at all. Being able to ask for memory foam pillows was a blessing. Breakfast was included with our stay. It was good and consistently well filled but if it wasn’t included, I would far rather spend the money at a cafe. The staff both at the front and during breakfast were great - very friendly, efficient, and never made us feel like a bother due to their happy-to-help attitude.

Dear Katherine & Angela L., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Karan Mohan Assistant manager

Everything was great

Customer review rating 4.4/5

Eleanor E. Couples - 19/01/2021 Confirmed reviews ALL

Easy and pleasurable

Hi Eleanor E., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Welly Weekender

Customer review rating 4.4/5

Colin T. Couples - 19/01/2021 Confirmed reviews ALL

Arrived at 10.00 am and the receptionist very kindly allowed us early entry to our room, and also gave us a late checkout as our plane was leaving in the evening. Can't say enough about the genuine kindness of all staff we dealt with A great stay with a delicious breakfast in central Wellington

Dear Colin T., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Karan Mohan Assistant manager

Great Stay

Customer review rating 4.4/5

Anonymous Couples - 19/01/2021 Confirmed reviews ALL

We had a lovely stay at Novotel Wellington over the weekend. The reception staff were very helpful and allowed us to check in early. Our room was comfortable and clean, albeit the decor was slightly dated. The water pressure in the shower was also quite low, but otherwise the bathroom was clean and we had no other issues. O One of our highlights was that the hotel staff were very lovely and even went the extra mile to surprise us with a yummy cake to celebrate our wedding anniversary. Overall was a great stay, we would be more than happy to stay here again.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Puneeth Talari Front Office Manager

Great location and service!

Customer review rating 4.4/5

Sandra H. Families - 18/01/2021 Confirmed reviews ALL

Staff were super helpful. Location was great and room was awesome with comfy beds.

good location, comfortable but not great breakfast

Customer review rating 4.4/5

Anonymous Couples - 18/01/2021 Confirmed reviews ALL

Room was quite well furnished, but breakfast was not what I expected for 32 dollars, tastes quite stale, not fresh.

Nice, central hotel

Customer review rating 4.4/5

Dean R. Families - 17/01/2021 Confirmed reviews ALL

Great room, friendly service, didn’t use restaurant. Slight delay/wait at front desk. Very central, convenient location.

Hi Dean R., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Great central location

Customer review rating 4.4/5

Anonymous Families - 17/01/2021 Confirmed reviews ALL

Always a great location to stay in Wellington

Hi Deborah A., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Great stay, good service, great location

Customer review rating 4.4/5

Liz V. Z. Solo - 17/01/2021 Confirmed reviews ALL

Fine stay, enjoyed it. Big plus it has a Tesla/EV charger. I do find the mattress very very soft, and it gives me back problems, only downside. Hope with my next stay I won't have the same issue.

Hi Elizabeth Van Z., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Apologies for the Soft mattress, I have passed on the feed back to the housekeeping team. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Really good.

Customer review rating 4.4/5

Anonymous Business - 17/01/2021 Confirmed reviews ALL

Seamless and easy.

Dear Craig G., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Karan Mohan Assistant manager

Another great stay

Customer review rating 4.4/5

Lynda W. Business - 16/01/2021 Confirmed reviews ALL

Always try to stay here

Dear Lynda w., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Karan Mohan Assistant manager

Another great Novotel

Customer review rating 4.4/5

Dayle S. Solo - 16/01/2021 Confirmed reviews ALL

Great service from the moment you walk into the hotel lobby. Nice surroundings, good sleep, great staff

Hi Dayle S., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Such lovely stay every week!

Customer review rating 4.4/5

Lars L. H. Business - 15/01/2021 Confirmed reviews ALL

Lovely staff and great room! Thanks so much for making my "home away" so nice every week :-)

Dear Lars H., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Karan Mohan Assistant manager

Average and expected better

Customer review rating 4.4/5

Peter Families - 15/01/2021 Confirmed reviews ALL

Not up to usual Novotel standards, rooms tired and breakfast horrible.

Novotel is a hotel we feel special at

Customer review rating 4.4/5

Inara Families - 15/01/2021 Confirmed reviews ALL

For us, Novotel is the place to stay in Wellington – fabulous location, easy excess to Lambton Quay and The Terrace, all the tourist places, including cafes, restaurants and shops are in the close location. The service is exceptional! On arrival, we have been services by Kiah DeRose – professional, friendly and proactive individual. Her approach to customers is unique, she acts with the smile and attentive to the needs of the clients. Well done Kiah! We would love to mention the great service at the hotel restaurant and delicious dinner that we had there on a special family occasion. The rooms are super clean with the fresh modern décor, comfortable beds, crisp white linen and beautiful bathrooms. We will get back again in future. Thank you Novotel!

Dear Inara M., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Karan Mohan Assistant manager
Customer review rating 4.4/5

Anonymous Couples - 14/01/2021 Confirmed reviews ALL

Helpful staff, good location. Only issue was the bed. We prefer a firm bed and found the bed too soft for a good nights sleep. Maybe this is something to look at offering in the future. Rooms with different firmness of beds.

Hi Catherine S., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Apologies in terms of the beds, I have passed the feedback onto the housekeeping team. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Well located, OK stay

Customer review rating 4.4/5

Nicola Families - 14/01/2021 Confirmed reviews ALL

The staff were helpful with changing rooms because of aircon, however it never got much better and the air con was just not cool enough for stuffy hot summer nights. This meant I didn't have a great nights sleep on any of the nights. Staff helpful with parking and different options. Staff friendly. Breakfast buffet often ran out of items and wasn't restocked often enough.

Hi Nicola M., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Apologies for the air conditioning in the room, I have passed on the feedback to the maintenance team. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Well located and friendly team

Customer review rating 4.4/5

Anonymous Families - 14/01/2021 Confirmed reviews ALL

Everyone we interacted with were super friendly. When we lost our key, they issued another one making sure it was our room so felt like they were professional yet friendly.

Hi Ken K., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Karan Mohan Assistant Manager Novotel Wellington

Good stay

Customer review rating 4.4/5

Cole M. Couples - 13/01/2021 Confirmed reviews ALL

Was good, only thing I was really disappointed about was the “sea view” which I paid extra for to not even see the sea at all.

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