Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,003 reviews

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80 Lauriston Place, SCOTLAND, EH3 9DE EDINBURGH, United Kingdom

Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Telephone
Fax +44 131 656 3510

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,003 reviews

TripAdvisor Rating  4.0/5  3,978 reviews

Certificate of excellence 2025

Lovely hotel, would recommend …

TripAdvisor rating 4.0/5

Michelle m TripAdvisor review

This hotel far exceeded my expectations, lovely greeting on arrival, lovely lobby area and open plan feel to it. Cosy little bar. Room was lovely, only downside it was a little cramped because we had a camp bed for the kids in there, don’t think there are bigger rooms for families but that didn’t bother us too much. Breakfast was lovely each morning, small pool area was lovely. We ate in the bar one night and the food was very nice. Staff all very friendly. It was a 20 minute walk down to the markets, which was fine as we were v lucky with the weather. Had a really lovely Christmas break here and would definitely recommend

Dear guest, Thank you for your lovely comment , we appreciate it, your feedback will be passed on to the team. We hope we will welcome you again at Novotel Edinburgh Centre. Regards Neli Stoyanova Front office manager

Great time in Auld Reekie

TripAdvisor rating 5.0/5

Sarah P TripAdvisor review

Great location, for central Edinburgh. Lovely breakfast - well looked after by Yesica every morning, who was super helpful and great knowledge on local attractions

Dear guest, Thank you for your lovely comment , we appreciate it, your feedback will be passed on to the team. We hope we will welcome you again at Novotel Edinburgh Centre. Regards Neli Stoyanova Front office manager

Amazing

TripAdvisor rating 5.0/5

Ryan I TripAdvisor review

Absolutely Amazing Only Bad Thing about this place is the TV Channels None Else But Volleyball but over all clean towels and galaxy hot chocolate Amazing Sound Proof Door

Dear guest, Thank you for your lovely comment , we appreciate it, your feedback will be passed on to the team. We hope we will welcome you again at Novotel Edinburgh Centre. Regards Neli Stoyanova Front office manager

A serious service failure involving children's health and safety

TripAdvisor rating 1.0/5

Trail40419019622 TripAdvisor review

I experienced a serious incident at this hotel that directly threatened my child's health. During my stay, a cleaning staff member mistakenly left a paper bag containing my child's essential medications in my room. As a result, my child's condition worsened, and we had to go to the emergency room. The hotel failed to provide any explanation or assistance in retrieving the items. Instead, they attempted to shirk responsibility, claiming that "these are not prescription drugs and are easily available," and even told me to "call the police." The hotel refused to provide an incident report or a written analysis of the surveillance footage (not the original footage) without any justifiable reason. Both of these are standard practices for international hotel chains and are entirely reasonable from a guest safety and legal perspective, especially in the event of a guest safety incident. Even more unacceptable is the complete silence from the general manager and Accor's customer service department in the face of complaints, offering no response whatsoever. This is not a simple case of lost items, but a serious service failure involving a child's health and safety. On the same day, another male guest also had an argument with hotel staff over lost items, suggesting this may not be an isolated incident. Throughout a day of communication, not a single hotel staff member expressed concern for my child's health. As a mother, I am extremely disappointed and have serious concerns about the hotel's internal management standards. As a four-star hotel, I expect its operational management, accountability mechanisms, and communication efficiency to be higher. Based on this experience, I cannot recommend this hotel.

Good evening madam, Apologies for the experience you have had in our hotel. We took seriously the accident which has happened in our hotel. All of the members did our best to help you find the items, we took the needed measurement and to support you as much as we could in this situation. Again apologies for the experience i understand your dissapointment. Neli Stoyanova Front office manager

Stay in Edinburgh

TripAdvisor rating 5.0/5

Fizza M TripAdvisor review

Excellent hospitality. Family friendly . Good sized family room. Swimming pool and gym. Overall close to centre. 5 star

Dear guest, Thank you for your lovely comment , we appreciate it, your feedback will be passed on to the team. We hope we will welcome you again at Novotel Edinburgh Centre. Regards Neli Stoyanova Front office manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,083 reviews 9.2/10 Location
  • 2,681 reviews 6.9/10 Room
  • 2,288 reviews 8.4/10 Service
  • 18 reviews 6.7/10 WiFi
  • 1,366 reviews 8.5/10 Breakfast
  • 1,082 reviews 7.3/10 Cleanliness
  • 724 reviews 7.9/10 Pool
  • 485 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.